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“A Little Better this time around”

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Anastasia Beach Hotel
Ranked #35 of 65 Hotels in Protaras
Co Durham
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A Little Better this time around”
Reviewed 8 October 2012

Just flew back from this hotel for the second time this year. To be honest we had such a bad time in June we did try and get the hotel changed however Thomas Cook wouldn't allow us to change. We arrived on the same flights as we had done in June and on arrival everything was again great. I had telephoned the hotel a few weeks before to ensure that our request for a low floor room was met due to the problems earlier in the year. I have to say they came through for us and we were situated on the ground floor facing the supermarkets.

All Inclusive - Again the same as before you don't go hungry however if I was to make one point, then I would suggest a better 'snack' menu, in previous hotels I have stayed in, in Cyprus, I have always had a Buffet Style Breakfast and Evening Meal but had a 'Bar Style Menu' to order from at lunchtime and in between times. I think personally that older people and anyone with a little taste don't necessarily want Chicken Nuggets, Fish Fingers and such like. However on a good note the Samosa's were lovely!

Pool area, seemed to be jam packed and a little too over crowded for me, and the behaviour of some British Holiday makers is a little embarrassing to say the least, and I was disappointed to have seen the arrival of the good old 'Football Shirt" around the poolside however this comes with the 'terrace' like attitude which is a bit of a let down.

The entertainment - this for me was a sticking point in June so much so that it was one of the main reasons I moved over to the Marlita Beach. However I have to say that the One Stop Team were brilliant, and the addition of the kids club is fantastic! So a huge sigh of relief when I wasn't faced with the adult style games again in front of my kids.

I don't think I would use the hotel again, I have tried twice now and felt it resembled a Haven Holiday Camp in Blackpool however understand that some people may like this??

If you're looking for a chilled out holiday without a rowdy crowd this isn't the hotel for you, however would recommend it to families that want to use the All Inclusive as a free for all drink fest, with the additional Chicken Nugget thrown in - it just wasn't for me at all. For example I was woken at 430am by drunken guests shouting from balcony to balcony one morning, and next door knocked on their down at silly o'clock in the morning like they were beating the door down.

Hotel Staff are lovely and the reception girls and Simone were excellent, along with Melanda and Kristina in the restaurants. The location is 30 minutes walk out of Protaras centre however opposite a lovely beach.

The only other thing I would add although not about the hotel but our inbound flight to Larnaca, it was horrendous with a wedding party on board, I have never seen behaviour like it, they were swearing being loud playing music and if it was all just drink related I would have eaten my hat, as the amount of visits to the toilet and then emerging with eyeballs like saucers was ridiculous Thomas Cook Airlines continued to supply them with alcohol and allow them to behave in a horrendous fashion in front of families and old people, I wonder if this should of been dealt with a bit better.

  • Stayed October 2012, travelled with family
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Helpful?
Thank Ailsa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Ryhill, England, United Kingdom
1 review
Reviewed 8 October 2012

having just arrived back in uk feeling sad that i had to come home,where to start well everything was excellent i went with my husband and 2 children aged 13 and 9 there were entertained from morning till night and so were we. id like to thank Garee Toni Mimo and Gerry for there roll in making our holiday special and we enjoyed that much we r booking again for nxt year so please everyone dont take bad reviews to heart because they r not true xxx lee mel jake and kasey

Room Tip: pool view any floor
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  • Stayed September 2012, travelled with family
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Thank leenmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2012

had a brilliant holiday hotel was brilliant in every way staff was amazing cater very much for children which is fab also having its own water park is a great advantage the entertainment staff were amazing must also say a big thanks to desi and melinda for there service and to lauren the rep food was a bit repetative but we didnt starve the cleaners worked really hard and wecouldnt have met anymore friendlier people will defenatley be back next year and would recommend this holiday to friends and family think the hotel catered for all ages and the weather was fab also saw plenty of wedding while we stayed at the anastasia beach hotel and had spoken to some of the couples they said it was an amazing day for them

Room Tip: rooms facing the waterpark did it for uz
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  • Stayed October 2012, travelled as a couple
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1 Thank lindy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2012 via mobile

Having read many reviews I had mixed feelings about staying in Anastasia Hotel Apartments, but honestly can't speak highly enough about the complex.
I'm staying in the apartments, which overlooks the water park, which is great. Rooms are large, modern and cleaned to a very high standard. Food is fantastic, always plenty of choice and food available all day.
Staff are all very helpful and friendly.
Special mention for the amazing Entertainment team, they all work so hard and put on a fantastic program of activities. The children in our group love the mini disco...almost as much as the adults!! :-D Jerry is fantastic with the kids, always smiling and full of energy, the kids love her! Tony and Greg are great, very friendly, always smiling and making everyone feel involved and welcome, and of course there is Memo, very talented, friendly and funny, his fire show should not be missed!! They all work so hard and get everyone involved. The entertainment team are a great credit to Anastasia Hotel.
Overall a wonderful holiday, perfect place to stay while here for my brother's wedding! Keep up the good work everyone...now back to enjoying the last few days of my holiday!..."Shake Your Balls Memo!!" :-D

  • Stayed September 2012
    • Value
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Helpful?
2 Thank KirstyCMNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dewsbury, United Kingdom
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 October 2012

This is my 3rd visit to this hotel 1st 5yrs ago then once last yr and again this yr, im gutted i would have gladly had this as my holiday every yr but this visit has made me say bye bye to the hotel. We had the top floor room which the pigions loved to do there bussiness which the cleaners never cleaned we started leaving bits of rubbish on the balcony to see if they cleaned but never did. i sound like a hater of this hotel but trust me im not im so upset its made me feel like this, wallpaper falling off blinds hanging down i was all inclusive but had to buy bottles of vodka from the shops because when i was asking for vodka and coke it was gin i reported it to the VERY UN HELPFUL manager and was told my compliaint woulod be passed on to head office he never took my name or anything I will never visit this place again and it make me very sad to say that as my son loved it.

THE ONLY GOOD THING ABOUT MY TRIP

the Entertainment staff!! ONE STOP have a few diomonds in the rough working for them
G Man
Tony
Jerry
and of course Nemo

these people made my holiday great they took time to make sure u r ok and activities where well planned ( nemo ) and well delivered ( g man jerry & tony) the effort and skill they had was second to none they are a credit to there organisation and me and my famiky thank you.

My son loved the holiday and would love to go back again sure but he has no concept of what we got for what we paid, sorry Anastsia but a massive NO and as i said before it kills me to say it as i thought id shere a lot of good time there in the yrs ahead

Room Tip: ask for the big rooms 417 its very nice there all in the corner dont get front of hotel kabab shop o...
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  • Stayed September 2012, travelled with family
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Helpful?
4 Thank Gwiddop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldham, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2012

Having just got back from the Anastasia yesterday I thought it right to have my say. We arrived roughly at 11pm on Weds the 19th of Sept and were booked here for 2 weeks. The check in process was good and we were given a ground floor room which was spotless when we arrived. As we have never been all inclusive before I didn't know quite what to expect, the breakfast was ok plenty of choice but if you like fatty bacon, this is the place to go. Waterpark 50 meters from the main lobby and was free for us as Thomas Cook customers, the waterpark is really good for most ages but beware, if you buy drinks in there they are mega expensive! Snacks are pretty much on for most of the morning and if you don't fancy anything much, hotdogs, burgers, toasties are on offer which to be fair are pretty good. Lunch was ok had things such as Pizza, Shepherds pie, Lasagne and other things that you would eat at home. Evening meals were suppsoed to be a bit more formal but the dress code was ingnored by 99% of the people in there and the food was always pretty good. Let me start on the on the all inclusive package, you can have anything you want, I saw a one chap pile his plate with as many Chicken nuggets and chips to fill the swimming pool then he topped it off with cheese! I then saw another chap eat 5 burgers in one go! The Russians are the most ignorant people on the planet and they think they have own everything! Drinks are free flowing and the queues at the bar are not as bad as other people make out. We didnt use the hotel pool as the sunbeds usually full and bad reviews put us off, we used the waterpark intsead. I have just looked to see how much it would be to come back next year but Thomas Cook seem to have removed the hotel from its line up which would confirm that the Tssokos group has sold it off.

To sum up

Food Good - bit repetitive but not offensive.
Drinks good - plastic cups but dont let put you off.
Waterpark good - Good choice, bit expensive to get in if not Thomas Cook.
Rooms and cleanliness superb - Maria the maid was excellent.
Staff mixed - some such as Desi and Melinda excellent, others not.
Entertainment - OK but beware of the bingo tickets, rip off.
Thomas Cook Rep Lauren was very good.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2012

we stayed in the hotel appartments which where faultless we went over for our wedding which was fantastic the hotel staff were very helpful couldnt do enough for us everything was in place for the day the cleaners were good rooms cleaned everyday the food was great everything about the hotel was great 10 days of fun dont take any notice of the reviews you have read would go back tommorow fantastic holiday

Room Tip: poolview with balcony appartments
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  • Stayed September 2012, travelled as a couple
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Helpful?
Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anastasia Beach Hotel

Property: Anastasia Beach Hotel
Address: 24 Afroditis Street | Pernera, Paralimni, Protaras, Paralimni 5296, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#17 Spa Hotel in Protaras
#20 Luxury Hotel in Protaras
#24 On the Beach Hotel in Protaras
#25 Family Hotel in Protaras
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Anastasia Beach Hotel 4*
Number of rooms: 191
Official Description (provided by the hotel):
Comfort, quality, hospitality and relaxation are the foundations of Anastasia Beach Hotel. The stylish Anastasia Beach is situated in a picturesque setting overlooking the peaceful and golden sands of Marlita bay, and just a short stroll from the lively area of Pernera. The impressive atrium in the lobby perfects the ambiance to enjoy your favorite cocktail, while the elegant and peaceful surroundings of the hotel appeal to both families and couples. A few meters away you will find the brand new coastal pedestrian footpath, which leads to Protaras center, a great opportunity for an afternoon walk... Next to the hotel you will find the famous Anastasia Aquamania Waterpark offering exciting rides and splashing fun for all ages. An ideal choice for those wishing to combine a relaxing holiday along with a hospitable and friendly atmosphere. ... more   less 
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Also Known As:
Anastasia Beach Protaras
Anastasia Beach Cyprus
Hotel Anastasia Beach

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