Booked 10 days at the anastasia after being there 4 years ago which I found great, however this time, very disappointed, let me start by sayinying the bar and Resuarant staff were great and work hard. I booked an apartment with sea view via Thomas Cook, on arrival at night I did not receive what I booked and paid for, it took 3 days of complaining before we were moved to a room with a sea view, again not what I booked and paid for but better than over looking a water park and waist pipe, the linin was dirty, the white towels are not white, the rooms are dirty, the so called satellite TVs do not work in the Anastasia in any room, there seems to be a big problem at this hotel now as more English people arrived they all complained that they did not receive what they booked and paid for, some arrived and had no rooms at all and had to be moved to another hotel for a few days, I am not sure what type of scam is going on with the Anastasia but regardless of what you book and pay for the Anastasia seem to give you what they like and will charge you hundreds of Euros if you want to change, The Thomas Cook reps are as much good as a chocolate tea pot, and all they will say is I don't know you will have to claim when you you get home?
Also even if you have paid for extra leg room for the flight home including a meal, does not mean you will get it or even the flight you are booked, we were numbed to a Thomson flight with nothing I had paid for, and let Cyprus hours after the Thomas Cook flight, againI was told you will have to claim the money back when you get back, I will never ever use Thomas Crook again, or go back the Anastasia , do your blood pressure a favour and book somewhere else, and may I say not with Thomas Crook
- Official Description (provided by the hotel):
- Comfort, quality, hospitality and relaxation are the foundations of Anastasia Beach Hotel. The stylish Anastasia Beach is situated in a picturesque setting overlooking the peaceful and golden sands of Marlita bay, and just a short stroll from the lively area of Pernera. The impressive atrium in the lobby perfects the ambiance to enjoy your favorite cocktail, while the elegant and peaceful surroundings of the hotel appeal to both families and couples. A few meters away you will find the brand new coastal pedestrian footpath, which leads to Protaras center, a great opportunity for an afternoon walk... Next to the hotel you will find the famous Anastasia Aquamania Waterpark offering exciting rides and splashing fun for all ages. An ideal choice for those wishing to combine a relaxing holiday along with a hospitable and friendly atmosphere. ... more less
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- Also Known As:
- Anastasia Beach Protaras
- Anastasia Beach Cyprus
- Hotel Anastasia Beach