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“Good but not 5 star”
Review of Capo Bay Hotel

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Capo Bay Hotel
Ranked #7 of 65 Hotels in Protaras
Certificate of Excellence
Manchester
Level 5 Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good but not 5 star”
Reviewed 3 July 2014

We booked a Superior Sea View Room which was nice but very basic, i.e. very small balcony, shower over the bath with shower curtain, no magnifying mirror or well lit mirror to do make up. However it was clean and contemporary with enough storage so did the job as we don't spend much time in the room anyway.

The reception/lounge/bar area are beautiful, as is the adult only pool and Koi restaurant area. We didn't really budge from here all day! Staff very friendly especially the pool attendants.

We were a bit confused on how to reserve the sunbeds, so here goes for anybody reading this who hasn't been before! Have a walk round and look at the badges on each beds, if you don't see a name, room number and date handwritten on them then they are free. They are all numbered so just go up to the hut to get your towel and advise you want to reserve that number bed. Some people who have been before actually email the hotel prior to arrival to reserve their favourite beds.

The one major downside to the hotel is breakfast time. The breakfast area is very nice however breakfast finishes at 10 a.m. but if you go in say 9.30 a.m. onwards you'll find sloppy runny scrambled egg, no orange juice and you might wait a while for any tea and coffee to be served. It feels as though they can't wait to clear up and get you out of there. Am probably being fussy and comparing to the service you get in the likes of Mexico and Dom Republic which is top class.

Koi restaurant is really relaxing at lunchtime and staff are brilliant, so big thumbs up to them.

You can also ask for a late check out, but you will only be told whether you can have one on your date of departure. We were given the option of paying 50 euro's to keep our room or check out at midday but be given a room to have a shower in free of charge which was helpful.

It is a very nice hotel and there is lots going on around it if you feel like nipping out to somewhere different for lunch, so I would recommend.

Room Tip: You will have read about people struggling sleeping however we had a sea view room and slept fine.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Service
Helpful?
Thank JRey1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014 via mobile

Stayed here June 2003 for my wedding, we were really looked after I would highly recommend this hotel to anyone, the food was fab the staff were great and the pool area was very cool, we were lucky enough to have a room looking directly over fig tree bay, we are looking forward to goin back for our anniversary.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Big-Chardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham Abbey, United Kingdom
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 June 2014

Have stayed here several times and find it excellent.
Rooms are clean and comfortable, the cleaning staff are friendly and efficient.
The food in Mama's at lunchtime is first class and reasonably priced and the breakfast buffet is the best I've ever had, with a wide choice of cooked and uncooked food.
We stayed in one of the spacious duplex suites, not the cheapest option but superb accommodation, although, like all the rooms, a tiny balcony but the patio area with hot tub, makes up for the shortcomings.
All the staff are friendly, helpful and cheerful, nothing is too much trouble, any problems with the rooms are dealt with swiftly.
Maria, the front desk manager needs a special mention here, as she was extremely helpful in every direction, again, nothing was too much trouble for her.
All in all, a splendid hotel in a great location, certainly not the cheapest but I suppose you get what you pay for..

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank billjarvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 June 2014

we stayed in June 2014, we saw the capo bay last year when we were in protaras so decided to give it a try this year. we paid for a sea view room which was fine, only down side the rooms are small and the balcony very small, the table on the balcony was the full width of it so shows how narrow they are. The hotel was clean and the cleaning staff were great very friendly and polite, we did get a welcome drink and help with our cases to the room on arrival, reception staff were also polite but did answer the phone when it rang even if you were talking to them. Breakfast was very good quality and selection. Pool area very clean and tidy, good food in mamas restaurant during the day. Pool attendant very friendly, sun bed allocation did not work as well as the sunrise beach hotel, I did have to ask some one to leave our sun beds, they obviously knew as the got up apologised and move to sit on some one else's, we did see it happen to a couple of people whilst we were there, so does need enforcing a bit better. All in all a nice hotel we had a good stay but I would not call it 5* and thought the balcony a joke.

Room Tip: get a sea view room, but don't expect a big balcony.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank brotherf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanark, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 June 2014

We booked this holiday through Thomsons, and it was advertised as a 5* a la carte hotel.
We had a private taxi transfer to and from the airport, which was excellent. On arrival at the hotel, the reception staff (not pleasant) took our details and pointed us in the direction of the lifts. There was no welcome drink, which would have been nice, or porter to take our bags to the room.
The room, which was on the 1st floor, (122) was right next to the lift, and although very small, was clean. However, on opening the curtains, we looked straight on to the roof of the lobby area. The balcony was no more than 3ft wide with a small table and 2 chairs. The bathroom was small but again clean.(the rain shower is fab). We went straight back to reception and asked that we be moved away from the lift area and to a room that had a view other than a roof. The receptionist told us it was a 'standard room' and that the only other one available was on the 3rd floor, but basically the view wouldn't change, we would just be higher up. She told us to come back the next morning as it wasn't available until the following day if we still wanted to move. However we decided to stay in our allocated room as the view wouldn't change. Even though we were next to the lift, the room was very quiet.
The 2 ladies who took our room number at breakfast were smiling and pleasant but the waiters only spoke to ask 'tea or coffee' and looked bored. Breakfast was very good though with plenty to choose from.
We chose sun loungers next to the adult pool, it was a bonus that once you picked your loungers, they were yours for the duration of your holiday. The pool attendant and towel guys were pleasant and helpful, but we never once saw the pool waiter. We got our drinks from the pool bar, and again the staff looked as if they couldn't be bothered and when we asked for a pina colada it was such a chore to make it! The beach is closeby and was spotlessly clean, although a little crowded. The spa and gym is excellent too.
We can't comment on the standard of the restaurant food as we ate out locally every night, (Anatolia and Molti restaurants serve amazing food and the waiters are warm and friendly) and had lunch in the Fig Tree Bay Cafe and Restaurant right next door to the hotel every day. Again great, freshly made food and super staff. Both the Anatolia and Fig Tree Bay are family run and have been in Protaras for many years.
Drinks are very expensive in the hotel. We passed through the lobby bar on several occasions and it was empty, except for the bar staff and a singer or musician who had no audience!
On checking out, reception staff, again weren't pleasant, didn't ask if we enjoyed our stay, just if we had used the mini bar.
The hotel is in a great location, beautiful grounds,and could be something special but the staff are needing to improve on customer service and care. The roof of the lobby already has pebbles on it, and if it was made into a roof garden, would be so much better.
We paid over £1700 for one week, but it was not worth the money. It certainly isn't 'a la carte' and would rate it at 4* at best.
Our parents stayed at this hotel 2 years ago, were given a welcome drink on arrival, had a porter who took their bags to and from their room, and said the staff were lovely, and had no negatives, except the drinks were expensive.Pity its not like that now.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

top hotel with excellent staff and top facilites,would go for it again,wonderful meals,thanks for the nice treats on the bar,will look forward to come again next year to join the beautyful atmosphere

thank you Capo bay

Room Tip: seaside rooms
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  • Stayed June 2014, travelled with family
    • Value
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    • Service
Helpful?
2 Thank STAN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
34 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2014

We stayed here on several occassions and we have always been very pleased. The service the food and the facilities are excellent and we would recommended to anyone especilly families. Having a wonderful beach only a few meters away is alwaysa bonus.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ThePetrous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capo Bay Hotel

Property: Capo Bay Hotel
Address: 2 Iasonos St | P.O.Box 33115, Protaras, Paralimni 5311, Cyprus
Phone Number:
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Protaras
#4 Romantic Hotel in Protaras
#5 On the Beach Hotel in Protaras
#7 Family Hotel in Protaras
#7 Luxury Hotel in Protaras
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Capo Bay Hotel 5*
Number of rooms: 225
Official Description (provided by the hotel):
Capo Bay is set on Fig Tree Bay, perhaps the most famous beach in Cyprus. Modern, chic and elegantly understated, Capo Bay’s light filled lobby, welcomes our guests. The designers have managed to bring, throughout the Hotel, the colors of the sandy beaches and the gorgeous shades of the Mediterranean Sea. The use of natural materials is obvious in every part of the property; from the oak handmade furniture to the cotton/linen tapestries which create an ambience that calms and relaxes. The hotel is sure to delight you with its shimmering views, its irresistible restaurants with their fusion of flavors, and the tranquil atmosphere that prevails around the hotel. ... more   less 
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Also Known As:
Hotel Capo Bay
Capo Bay Protaras

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