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“A very bad experience”

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Debbie Xenia Hotel Apartments
Ranked #53 of 64 Hotels in Protaras
Reviewed 16 August 2014

This was the worst hotel I've been to in my whole life.

The property is very poorly maintained and understaffed.

The room we stayed in was unclean. The linen were stained with blood spots (!!!). The towels were so old and dirty that we decided not to use them. Instead, we used some of the beach towels we had brought with us...

At nights, there was a terrible smell coming from the bathroom. We also found cockroaches in the bathroom.

The breakfast was a la carte - with choices suitable only for those who like English breakfast. Only white bread was served, there was no choice for cereal, and you had to pay extra for water...

Although the hotel has a great location, since it is within walking distance from some of the most beautiful beaches in Cyprus, I would definitely not recommend it to anyone. I've been in many hotels in Cyprus and this is definitely not a representative one.

Please do a more careful review of what's available before deciding were to book, and don't be tricked like I did by positive reviews by other customers because they might be misleading. This hotel has received a Traveler's Choice Award for 2013 by TripAdvisor, or what least it advertises that it did. I believe that TripAdvisor should do some research itself before giving such awards because they mislead potential customers.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
6  Thank MariaMZ5190MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 73 of 177 reviews

Reviewed 8 August 2014

if you don't have great expectations, you can have some cheap holidays here. clean rooms and nice swimming pool. you are basically in the heart of Pernera with everything you need really close and the bus stop is 150m away if you can't walk to Protaras center or you want to go to Cavo Greco or Ayia Napa.

  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with Bookcyprus.com
6  Thank Kyriacos K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Debbie Xenia is strategically located at the centre of the Pernera area at Protaras: it is only approximately seven minutes walk from the popular Kalamies beach - and the synonymous, very popular restaurant found above the beach; there are two big supermarkets literally round the corner; a five minute walk takes one to the Pernera High Street where there is a multitude of bars, restaurants, souvenir shops and bus stops.

The hotel staff are very friendly and helpful at all times, and the customer is always under the personal care of the hotel manager-cum-owner.

Three members of my family spent a weekend in room 104 which offered adequate accommodation; furthermore, for a one-night stay the room was adequately clean and equipped.

The beds were large with good mattresses, a combination that was conducive to a sound night's sleep. Moreover, the hotel is situated in a quiet area (about fifty metres away from the main road) that adds to the relaxed atmosphere characterising the hotel.

Room Tip: Prefer rooms on the first floor, on the left-hand-side of the hotel, where the trees of the swimming...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
7  Thank Laurent J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

For the price we paid I had lowered my expectations before travelling but was pleasantly suprised upon check-in at the size of our room (large), the helpfullness and friendly staff and the cleanliness of the place :) The facilities were also good and the pool adequate! The location was also great and very central to everything we needed including a supermarket a stones throw away which literally sold everything! Would definitely recommend for Cyprus on a budget :) Thank you

Room Tip: We stayed in 205 which overlooked the pool and had views to the sea :) We also used 308 for a late c...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Gemma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

We stayed here for a week and I can't complain about a thing. Location was brilliant, good pool and amazing beach 5 min walk. Delicious restaurants close by and the hotel itself does great breakfasts.
Our rooms were cleaned almost every day and we would definitely stay again if we are on a budget.
Ayia Napa is 20euro cab ride away.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank katieandbilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Have just returned from Cyprus after staying in the Debbie Xenia hotel for the 3 year running. The staff are lovely, very helpful and welcoming nothing is too much trouble for them. The rooms are a good size and cleaned daily. The location is great. Would recommend this hotel if staying in Pernera.

  • Stayed: July 2014
    • Value
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1  Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

A really fantastic place, nothing is too much trouble. Good sized rooms, cleaned every day, excellent location. A 10 minute stroll to the nearest beach. An abundance of good bars and restaurants within a 5 to 10 minute stroll. Some of the local pavements are a bit dangerous, beware...!!

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays
1  Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Debbie Xenia Hotel Apartments

Address: Pernera, Protaras, Paralimni 5312, Cyprus
Region: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 Best Value Hotel in Protaras
Price Range: £21 - £59 (Based on Average Rates for a Standard Room)
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Alpha Holidays Limited, Booking.com, Bookcyprus.com, LoveHolidays, TripOnline SA, Odigeo, Stayforlong S.L. and HotelQuickly so you can book your Debbie Xenia Hotel Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Debbie Xenia Protaras

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