Stayed here in June/July 2014 with family. The hotel is in a good location by the beach but I wouldn't stay here again.
The hotels evening food is often never hot, sometimes warm but sometimes cold. Also found that if a lot of the food hadn't been eaten that night then the next night would be of a similar theme and you could tell the food had just been warmed up and put back out with slight changes to it. The snack bar is often out of snacks. Everyone around the pool was buying food outside the hotel and bringing food in because of this.
Some of the sun beds are broken which now has left people struggling to find sun beds to use, a few sun umbrellas are broken and can't be put up. The lights around the pool are never put on possibly because 2 of those are broken.
The balcony can not be used to sit out on and have a drink and chill out because there's absolutely no room for movement.
A few things in the room could be fixed like the toilet seat moving around and the sink not allowing water to go down.
We had to pay to have the fridge and safe and keep the room on which all in all cost us roughly 110 euros.
A week in to our holiday and we couldn't get the air con to work like it had been so for 3 nights we had no sleep and ended up sitting on the balcony which was cooler than our room, we had asked a few times if someone could sort it out and we just keep getting told it works fine and on the 3rd day of it not working it was eventually fixed by someone.
No atmosphere in the hotel in the evenings to make anyone want to stay and have a drink there so it was often dead there and all closed up at 11pm.
We did have a lovely holiday but we did spend it mainly away from the hotel due to all the little issues which do add up.
If all the problems I've mentioned were improved it would make it a 10 times better hotel.
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- Also Known As:
- Chrystalla Hotel Protaras