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“Disappointing”
Review of Hotel Surbhi

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Hotel Surbhi
Ranked #12 of 26 Hotels in Gwalior
Reviewed 13 May 2013

The Management seemed to be more interested in entertaining a Marriage party group checking in that they gave us a room in the upper floors with construction rubble lying around. Did not get much help in parking the car either.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Cleartrip
1  Thank Sujith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 - 28 of 33 reviews

Reviewed 18 December 2012

  • Stayed: December 2012, travelled as a couple
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Review collected in partnership with Cleartrip
4  Thank Ash245
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 December 2012

although i didn't booked the room online, but i went there with my girlfriend, they didn't asked too much, but only for an i.d. card of both. room service was also gud. they asked us for luch or dinners time 2 time..
If u r searching for a cheap and best hotel in gwalior, I think its a better option for u..

Room Tip: outer is not so decorative but rooms are too good..
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  • Stayed: September 2012, travelled as a couple
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9  Thank 955Kumar955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

I traveled to Gwalior in February, As it was marriage season in India and I had not booked anything in advance unfortunately had to stay in this hotel. This is a pathetic hotel which should not even be called a hotel in the first place. Yes it is cheap & if you are ok with staying with filthy bathrooms & smelly bedrooms be their guests...

  • Stayed: February 2012, travelled with family
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6  Thank k83_gaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

when i entered in this hotel reception was good.online booking is so good because didn't faced any problem whereas i went with my girl friend.they asked only one id proof, its made me happy.Now the time is to tell about rooms, overall thing was good but sometimes A.C was not working, many times i need to call hotel peoples to solve that issue.........as i felt room was clean as well as bed.so i will recommened if u search for a hotel in cheap price in gwalior than go for that.

  • Stayed: May 2012, travelled as a couple
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Review collected in partnership with Cleartrip
8  Thank hemu0085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

I stayed at this hotel for 2 nights. The rooms were dirty, the bedding and mattresses were nasty. The mattresses had stains on them. The pillows were hard as rock. There were big holes in the outside walls of my room, around the AC system. I saw a mouse and found mouse droppings in the bed. The rooms were locked with a tiny padlock so I didn't feel safe leaving my belongings in my room. There was no hot water but with the dirty rooms I didn't want to shower. The noise from the street went on 24 hours a day. I don't understand how this hotel can have 2 stars on Expedia.

Room Tip: I dont think there are good rooms at this hotel.
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  • Stayed: February 2012, travelled with friends
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7  Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

first of all u better book online as it will be cheaper as the hotel themselves sometimes book online for current guests.......

the rooms are ok clean and tidy ....service is also not bad....DO NOT HAVE THE FOOD HERE other than tea... ask them specifically to get ur bathroom cleaned if u are staying for more than one day... no parking avilable... do not go by the online photos..... close proximity to markets

conclusion: book mainly if you are on a short trip or a business trip.

  • Stayed: December 2011, travelled with family
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2  Thank manansomani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Surbhi

Address: Naya Bazar | Lashkar, Gwalior 474009, India
Region: India > Madhya Pradesh > Gwalior District > Gwalior
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #12 of 26 Hotels in Gwalior
Price Range: £8 - £20 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Surbhi 2*
Number of rooms: 22
Official Description (provided by the hotel):
We are a 25 rooms budget hotel in heart of Gwalior City (M.P.). Hotel Surbhi is a quality budget property that offers visitors to the beautiful city of Gwalior a consistent, clean and convenient accommodation with friendly service at affordable prices. Location: Hotel Surbhi is located in the heart of Gwalior City in Naya Bazar, and is approximately 5 km from the railway station, and 17 km from the Gwalior Airport.Rooms: The 25 rooms at Hotel Surbhi are comfortable and spacious, complete with modern amenities. Rooms are divided into Deluxe, AC and Executive categories. In-room amenities include: LCD, telephone, and an attached bathroom with modern fittings and hot/cold water. Room service is also available. Facilities: Hotel Surbhi offers a range of facilities and services to its guests, including: conference/banquet halls, laundry services, taxi services, pick up & drop service. ... more   less 
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