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“Beautiful but not all I expected”
Review of Filoxenia

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Filoxenia
Ranked #5 of 21 Hotels in Kalamata
ma.
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful but not all I expected”
Reviewed 19 August 2014

I expected a little more after looking at the website. Once there I noticed that the rooms weren't quite as nice as they seemed. There is painting and cosmetic issues that need to be addressed. The pool area was beautiful! The only thing I didn't like is that the kiddie pool has not easy way for a child to get out once they get in. There are no stairs or ladder small children have to be lifted in and out but it was kept very clean. Get a chair early they tend to run out. The beach is all rocks no sand so bring water shoes and it gets deep quick a bit scary with children. The water is beautiful and calm in the early morning and evening but can tend to be rough the rest of the day.
The food was good, lots of choices even for healthy eaters. I think an extra waiter or 2 would be nice as a lot of times we had long waits for drinks or had to get our own silverware etc.
The childrens camp if you want to call it that was somewhat lame! The art supplies were scant and everything was running our or dried up (markers, paint etc.) The table for the children to do activities was a little table for maybe 4 children so many time there would be 12 or more children they were all squeezed in and juggling for space. The toys are worn and need to be replaced. A higher end hotel should upgrade this area. The playground was pathetic don't waste your time awful!.
The entertainment team which also runs the children's "camp" were all very sweet and really got the kids dancing.
The maids were very friendly and helpful.
The gym was very limited with only 1 tread mill and outdated equipment and 1 tiny tv to watch. I didn't get to try the spa but it looked nice but with limited hours.
Wifi was sporadic I couldn't get it a lot of times. The tv is outdated if you plan on watching we didn't.
The second bathroom was tiny and had no place to put any of our cosmetics we had to put them on the floor and then the shower would over flow which wasn't a big deal as it is all tile with a floor drain.
If you plan on using the sleep sofa it is pretty small, the mattress is pretty thin I think its just a IKEA couch.
Don't plan on top notch accommodations. But all in all it was quite suitable for our needs.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank allycliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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Cyprus
Level Contributor
149 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 12 August 2014

Although the waiters, service is very good and polite, although the entertainment team is very very good with the kids, although the ladies who work upstairs in the play room with the kids are very good, this hotel does not worth the money. Mid august a double bed room costed 200euros per night including breakfast and one meal. For such cost i would expect a lot more than the above, meaning:
-the breakfast area can not hold so much people, the result is that you can wonder around for five minutes or more trying to find an empty table, and maybe you will not, it happened to me. I told it to the reception, with no comment for an answer
-the dinner although it has quantity, the quality is not good, it is more like a massive catering approach and not suitable for a hotel in that price range. The result is that after a couple of days you want to eat something better than "plastic".
-the private beach in front of the hotel, the umbrellas are small , leaving the sun just to pass by, the sea has rocks and is very deep, not suitable for kids.
-the corridors of the hotel that lead you to the room are like a two start hotel.
-wi fi is not available in the rooms, there is no signal, again this is a joke for a hotel of such price range.
-balconies, several of the, have remainings of bird nests or actual bird nests
-room sounds, from 8 clock in the morning you wake up, cause to sounds from the cleaning ladies, obvious the hotel doors are not sound stoppers, there is also gap between the room door and the floor.
-tv set: an old crt tv that i had some years to see
-room furniture , some items look new but some looks old, the room is very boring in colors and also all the walls are empty except one boring picture hanging above the tv.

In general i can say, very polite and very helpfull people working in the hotel, but the food was plastic in flavor, you can not find a table in breakfast peak, sea in front of the hotel very bad so you only have the pool which has lot of kids and noise...and 200 euros per night for a double bed with one meal is a very big joke. The management of the hotel should re think about their food, their set up and quantity of breakfast tables which is also a joke, the crt old tv... Maybe is the last hotel in this range is palaiolithic tvs... And the room and corridor decoration which is very very boring.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Aramis-Klo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Filoxenia_Hotel, General Manager at Filoxenia, responded to this review, 20 August 2014
Dear guest ,

I would like to thank for staying with us and for your comments that really help us.

I feel sorry that you find our food plastic since the majority of the comments of our guests are positive and all the products we use are from certified companies and of the highest standards and quality.

I also feel sorry that you were not satisfied with the delay of 5 minutes in order to find table in our breakfast room, but I think it is an acceptable time of waiting in a rush hour in any hotel during the high season.

The choice of earthy colors in our rooms and corridors are offering tranquility and relaxation. Decor has been chosen by experienced architects and designers, but we still feel sorry that it was not suitable to your taste.

I would also like to inform you that our beach umbrellas are brand new and sun proof with no sun penetration and our pebble beach is located in one of the best spots of the Messinian gulf in the foot of mount Taygetos with crystal clear waters.

At the end I would like to thank you for your comments about our staff, since we really proud for our personnel and our companies highly standards of training and our service minded orientation.

I would like to thank you once more for your comments that for us really matters and I am looking forward to welcome you again in Filoxenia Hotel soon.

Best regards,

Konstantinos Siokos

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014

Excellent in every way great room, gardens, entertainment team, employees,service, food, clean, respecting and friendly had a second honeymoon with my husband the children I saw we're all ecstatic dancing and singing the parents relaxed! Wi fi great, free, beach great , the sea was magnificent and the swimming pool was clean. I will definitely go again next year for more than 7 nights! The entertainment team is also for adults in the evening with different games etc, even have yoga lessons for free in the gardens!

Room Tip: All rooms have a garden view and half of them also have a pool view I prefer the garden as more disc...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Aikater913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 2 August 2014 via mobile

This hotel has absolute beachfront location right at the end of the Kalamata seaside 'strip' and it makes the most of its perfect position and the beautiful coastline that it is on.

From a large and spacious lobby to good restaurants and a magnificent resort pool it has all the facilities that you need for a lovely family summer vacation. It even has its own private beach club with sun loungers and beach umbrellas where you can swim in the crystal clear waters of the Mediterranean.

The rooms are spacious, clean and well appointed with a very good size bathroom and good toiletries. Breakfast is perfect with lots of choices and the best part about the breakfast room is that you can choose to sit inside or outside and still get a lovely seaside aspect.

The staff of the hotel are very helpful and for us it was an extra bonus to have a room with a balcony that gave us a magnificent view of the pool area and the sea beyond it.

You can spend all your time at this resort if you want to but of course you do need to get out and explore all the wonderful things that Kalamata has to offer. Next time, I will stay longer at this hotel for sure.

Stayed July 2014, travelled with family
Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

We've just returned from our family vacation at Filoxenia hotel. The hotel is very good, quite cosy and clean, conviniently located on the outskirts of a city. The personnel was just great. The entertainment team was very nice - very friendly, active, fond of children. Our youngest kids (aged 2 to 11) absolutely fell in love with Sabina, Karina and Valeria. The girls also managed to engage two elder boys (aged 13-16) in various activities so they had fun, too. The team leader Andrey and the girls did their best not to let us get bored during the 3 weeks we spent at Filoxenia. People working at the restaurant were very helpful and polite. There was always a wide selection of food during breakfast, lunch and dinner. Food quality was amasing - the chef was often checking himself how things looked on the buffet. Special thanks to guest relations manager Anastasia who was very nice and professional, always available and efficient in answering all our questions and helping us with whatever issues we had. Wifi in rooms could be faster, but otherwise I'd say the hotel is a decent balance between quality and price. If you want to have nice meals outside the hotel, there's a lovely family restaurant on the hill beneath Filoxenia with a wonderful view and very good fresh food. The restaurant is just 10-15 minutes walk (check the name at the reception as I forgot what it's called((() My family and I would love to return to Filoxenia for holiday in the future.

Room Tip: Rooms on the first floor conveniently have access to the lane in front of the hotel building through...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Katyusha_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 July 2014

This was our second time at Filoxenia and we completely enjoyed it. Very elegant, and well kept hotel. Our rooms were very spacious and well decorated with great amenities. Good buffet with adequate selections. We will return as we feel it is a sure deal for a relaxing holiday in the heart of Kalamata

Room Tip: we enjoyed the rooms with the garden view
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  • Stayed August 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nikoleta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mere cheshire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 June 2014

Just returned from our 4 th visit to this hotel which is suitable for babies to 80 yr olds . The manager Kostas is always around to ensure you are having a good time supported by his loyal staff in all departments - it is just like going home from the welcome we received when we arrived.
It is situated at the end of a long promenade with a backdrop of the Taygos mountains and overlooking the Messinian Bay and yet within easy reach of Kalamata for shops, restaurants and nightlife.
It is spotlessly clean and the bedrooms in the older side are larger and quieter but most of the new ones have a sea view.
We shall be returning ASAP

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Filoxenia

Property: Filoxenia
Address: Navarinou st., Kalamata 241 00, Greece
Phone Number:
Region: Greece > Peloponnese > Messenia Region > Kalamata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kalamata
#5 Luxury Hotel in Kalamata
#5 On the Beach Hotel in Kalamata
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Filoxenia 4*
Number of rooms: 188
Official Description (provided by the hotel):
Filoxenia, the perfect Family Getaway in Kalamata. With gorgeous beach and crystal clear waters right in the front, and plenty to do within stroller-pushing distance along an exotic riviera with palm trees to Kalamata town, magnificent Filoxenia is the perfect family getaway. Located on the beachfront of Kalamata, under the magnificent Taygetos Mountain. The Messinian Gulf with its crystal clear azure-blue waters and 300 meters of smooth pebble beach is ideal for luxury holidays in the Peloponnese. ... more   less 
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Also Known As:
Filoxenia Hotel Kalamata

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