I had paid for a room for 3 nights even though we were only sleeping in the room for 2 nights so that I could check in early as were in town for a wedding. First we were told we didn't have a reservation and were given the impression of being fully booked so we couldn't book another room. When our reservation was finally found we were put in a room that hadn't been cleaned (even though I had also paid for this room the night before). We were moved to another room. Then we were told we hadn't booked a table for dinner (I had pre paid). It was only after the staff in the dining room helped us that we were asked to sign in. If there had been an emergency would they have known if we needed help etc? We were not apologised to (only after I left a review from the manager) but not offered any compensation. Also, hotel looks lovely in pictures. Just don't look to the left as you come down the drive. What looks like a block of flats has been added to this lovely building.
- Official Description (provided by the hotel):
- Unwind in Gothic grandeur in the heart of Yorkshire Bronte country at the Mercure Bradford, Bankfield Hotel. Set in a Gothic style mansion house surrounded by landscaped gardens, the Mecure Bradford, Bankfield Hotel is a peaceful retreat and a short stroll from the banks of the River Aire. The Mecure Bradford, Bankfield Hotel is two miles from Bingley railway station. The Haworth & Bronte Parsonage Museum, celebrating the life and work of the Bronte Sisters, is five miles away. ... more less
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- Also Known As:
- Bradford Ramada
- Ramada Bradford Leeds
- Mercure Bradford, Bankfield Hotel Bingley