We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent hotel with good staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure Bradford, Bankfield Hotel
Ranked #3 of 3 Hotels in Bingley
Halifax
Level 5 Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Decent hotel with good staff”
Reviewed 16 February 2014

We stayed for 1 night at a really good price, so pleasantly surprised with the quality. Room was great with modern decor. It was nice & warm and we slept really well in the comfy bed. All the staff we came across were friendly, helpful and polite. We ate dinner and breakfast and thought the food was good. There was a little confusion in the restaurant with what was included in the room rate that we booked and also an error with our bill on check out, however these issues were rectified immediately, so would not deter me staying at the hotel in the future.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Superguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guest,

Thank you so much for your lovely review, I am so pleased to hear that you enjoyed your stay with us.

I will ensure your feedback is shared with the team as I am sure this will be very motivational for them.

We look forward to welcoming you back again in the near future.

Kind regards

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

758 reviews from our community

Traveller rating
    185
    232
    176
    86
    79
See reviews for
140
313
34
129
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Level 6 Contributor
232 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 10 February 2014 via mobile

This hotel is well past it's sell by date! I have stayed several times and on each occasion it has got worse. I have used the hotel for training events and they just do not know how to provide a good service. This time the person setting up the training room was also serving breakfast. The room was not refreshed at lunchtime so we spent the afternoon with dirty cups on tables and no fresh water. The projector is really poor quality and getting worse each time I have been. Coffee and tea are always cold and of poor quality. I have only ever eaten dinner once and will never again. Some of the bedrooms are good quality but it is the luck of the draw if you get one. Most are just okay. All in all, it is in need of a complete makeover and management with higher standards and expectations. This is a shame because it has great potential. The plus side is that it can be very cheap to stay!

Stayed February 2014, travelled on business
Helpful?
Thank B11boss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guest,

Thank you for your review, I am very sorry to hear that on this occasion we did not meet your expectations.

Please be assured that your feedback has been investigated and direct action taken to make the improvements required.

I do hope that we will be able to welcome you back again in the future when I am confident that you will experience our usual standard of care, welcome and hospitality.

Yours sincerely

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bingley hotels

Derbyshire
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 February 2014

My wife and I were on a two day break in the Bradford region. The hotel has extensive free parking. The staff at reception were very pleasant and efficient. The room, atwin bedded one, had all the facilities one would need. The only downside was the range of TV programmes available; these were quite limited. The restaurant was not open during the evening, so we had to dine in the Brasserie, which is the hotel's bar. The menu was very limited. Fine if you like burgers and shepherd's pie. Breakfast was buffet style. This was up to expectations.
We found all the staff very friendly and helpful.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanroyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guest,

Thank you for taking the time to leave a review regarding your recent stay with us. I am pleased to hear that your stay was satisfactory.

I would like to thank you for your lovely feedback regarding the friendliness and helpfulness of our team. I would also like to assure you that your comments regarding the menu selection and the TV selection will be reviewed and direct action taken to make further improvements.

We look forward to being able to welcome you back again in the near future.

Kind regards

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
merseyside
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 February 2014

My husband and myself have just stayed at this hotel, this being our 4th stay and we cant praise it enough. The rooms were clean and spacious. We ate in the restaurant and the evening meals were outstanding, top marks to the chef, A special mention to Ebrima who worked behind the bar, he was very friendly and efficient at his job, The breakfast had a very good choice, we will definitely be back soon, Thank you for a lovely stay from Jan and Gary, Liverpool.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jannyMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guests,

Thank you so much for your positive feedback and review. I am so pleased to hear that you enjoyed your stay.

I will share your comments with our team and pass on your lovely feedback to Ebrima. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and standards.

We very much look forward to welcoming you back again in the future.

Kind regards

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brockenhurst, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2014

Booked a double room 3 months in advance. Five thirty the night before the stay was phoned and told they had cancelled the booking as they had a party of guests arriving and someone had to go. Nice one.

Room Tip: Book somewhere that honours their bookings
See more room tips
  • Stayed February 2014, travelled as a couple
    • Service
Helpful?
2 Thank Lloyd J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guest,

Thank you for your feedback and for taking the time to discuss this in more detail directly with us. I am pleased that we have been able to resolve the concerns you have raised.

We look forward to welcoming you back again in the near future.

Yours sincerely

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
Level 6 Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 February 2014

We went for a superior room offer, the room was comfortable, great bed, nice views over the river Aire. The housekeeper was a great help, she left a fresh supply outside our room as we left a do not disturb sign on the door, needed a lie in....we didn't dine here this time so can't really comment on the food but the drink prices are extortionate, 2 pints and 6 coffees....£26.. Plus the bar staff don't know how to serve a glass of sherry, the first one was measured into a brandy glass with ice...no proper sherry glasses plus had to wait around 15 minutes to pay for our drink order because the till had to have a paper roll replaced....poor staff training.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
004GM, General Manager at Mercure Bradford, Bankfield Hotel, responded to this review, 21 February 2014
Dear Guest,

Thank you for taking the time to share your feedback regarding your stay with us. I am very pleased that you found the room and housekeeping services comfortable and helpful.

I would like to assure you that your feedback regarding the training of the bar team has been reviewed with the Food and beverage manager and action taken to make further improvements, thank you for bringing this to my attention.

I do hope that we will be able to welcome you back again in the near future.

Kind regards

Emily Cox
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bingley
9.4 mi away
Mercure Leeds Parkway
Mercure Leeds Parkway
#49 of 87 in Leeds
946 reviews
1.6 mi away
Ibis Bradford Shipley
Ibis Bradford Shipley
#1 of 2 in Shipley
865 reviews
18.5 mi away
Mercure Wetherby
Mercure Wetherby
#3 of 3 in Wetherby
768 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Hollins Hall Marriott Hotel & Country Club
1.6 mi away
Five Rise Locks Hotel
Five Rise Locks Hotel
#2 of 3 in Bingley
119 reviews
2.6 mi away
Dubrovnik Hotel
Dubrovnik Hotel
#8 of 27 in Bradford
428 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Bradford, Bankfield Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Bradford, Bankfield Hotel

Property: Mercure Bradford, Bankfield Hotel
Address: Bradford Road, Bingley, Bradford BD16 1TU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford > Bingley
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Bingley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Bradford, Bankfield Hotel 3*
Number of rooms: 103
Official Description (provided by the hotel):
Unwind in Gothic grandeur in the heart of Yorkshire Bronte country at the Mercure Bradford, Bankfield Hotel. Set in a Gothic style mansion house surrounded by landscaped gardens, the Mecure Bradford, Bankfield Hotel is a peaceful retreat and a short stroll from the banks of the River Aire. The Mecure Bradford, Bankfield Hotel is two miles from Bingley railway station. The Haworth & Bronte Parsonage Museum, celebrating the life and work of the Bronte Sisters, is five miles away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Lastminute, Hotels.com, TripOnline SA, Ebookers, Cancelon, Evoline ltd and HotelQuickly so you can book your Mercure Bradford, Bankfield Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bradford Ramada
Ramada Bradford Leeds
Mercure Bradford, Bankfield Hotel Bingley

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing