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“Excellent - just what we wanted!”
Review of Oakwood Hall Hotel

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Oakwood Hall Hotel
Ranked #2 of 3 Hotels in Bingley
Certificate of Excellence
Reviewed 28 October 2010

We had chosen Oakwood Hall for sentimental reasons - used to live in Bingley quite a few years back and daughter wanted to choose somewhere near to her place of birth for 18th celebration with family and friends. Visited in summer for a meal and decided to book as venue and also as a place to stay for the party weekend.
From start to finish staff could not have been more helpful, particular mention must go to Ann who took the booking and was most accommodating to all our requests,, Phil who masterminded the event on the day, plus the lovely Marise, charm personified! Nothing was too much trouble for any of them them, even dealing with some of our more demanding guests was done with patience! A big thank you to everyone, some of whom we did not know by name, but all were unfailingly helpful and courteous.
Rooms were spotless and had everything we needed. Others have mentioned rooms being dated, ours were in excellent condition, some of th efurniture was in keeping with the age of the hotel but that added to its charm. If you are looking for soul - less uniformity, don't stay here, find a travelodge, there are several in the area! If you are looking for charm, cleanliness, a warm welcome and excellent service, well try Oakwood Hall. I for one look forward to visiting again!

  • Stayed: October 2010, travelled with family
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Thank Murmeltier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 - 173 of 180 reviews

Reviewed 25 August 2010

Oakwood Hall Hotel is a tired, run down , badly furnished hotel.
The service was at best curt, if you want to stay in a hotel which treats you as a total inconvenience, this is the hotel for you. When our table finished laughing at the Basil Faulty style of the breakfast waiter, the reality set in that the £90 for a double room here was an absolute rip off. We were given two smoking rooms for my wife and I and our two children, without informing us. The hotel was full for a wedding party, therefore there was no choice, both smelled like full ash trays. Dark, dingy room with damp patches on the ceiling, tired old cream fibreglass bath, grubby bath mat with disposable paper one to go on top. A total shocker. Do not have your wedding here or even consider staying.

  • Stayed: August 2010, travelled with family
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3  Thank patrick095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2010

on arrival with 2 small children we were given a room on the top floor -no lift -3 1/2 flights of stairs .also an elderly couple in their 70'swere given a room next door and the gentleman needed assistance climbing the stairs .-the cleaning lady sorted out a room change for them the next morning ! the bedroom was ok, clean but dated ,the bathroom had carpet in it which i think is really unhygenic .
the male staff were very arrogant in their manner with us and some other guests .at the wedding on entering the ceremony i was told to sit at the back of the room with the toddler ( this member of staff did not say' excuse me 'or' do you mind ') as i was with the wedding party i ignored this rudeness .also at the meal i was not given any food for the toddler and when i asked for some a waiter threw some broccoli on a plate and that was it !
the woman on the front of house was really lovely and very polite ,but the way one of the men spoke to her was very dated and ignorant. we couldnt believe breakfast was only until 9.30 am ,most modern hotels are 10 or 11am .
will not go back again .the food was nice the wedding was lovely but the male staff were awful .families were also charged £20 extra for having children ( even though all were under 4 )

  • Stayed: July 2010, travelled with family
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1  Thank password002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2010

I found this hotel after a business meeting in the area.
It is impressive as you drive up to it and there is ample parking. Once inside the decor was very much in keeping with the exterior appearance.
I found the staff helpful and friendly and the food was excellent.
The room was very clean and comfortable with everything you needed.
I would definitley use this hotel again should i find myself in the area and I would definitly reccomend this hotel to friends and colleagues.

  • Stayed: August 2010, travelled on business
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1  Thank NeilandAnn71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2010

We attended a wedding and reception at Oakwood Hall in the last weekend of July staying Friday until Sunday.
Getting there: if you are going to Bingley via the M62 I would suggest sat nav, we used a tried and trusted online route map which proved useless due to the lack of clearly identified road names. Once in Bingley the Hotel is hidden away in a quiet location about three quarters of a mile from the centre.
The Hotel: On arrival at the hotel at 7.45 pm the reception was unattended,staff were busy with other guests at the Lounge bar and we had to wait five minutes before some one could check us in and give us our room key, this was a minor inconvenience. We were given room 2, the hotel does not have a lift and so we had to carry our bags up the stairs to the first floor.Another minor inconvenience,
The Bedroom: inside bedroom 2 was a double bed, a single wardrobe, a dressing table and two bedside drawers, inside the single wardrobe was a trouser press and an iron, the ironing board was positioned down the side between the wardrobe and the wall. There was also a small flatscreen tv a hairdryer and a kettle.
Off the bedroom was the bathroom with over bath shower. Both the bath and bedrooms were a little "tired" and the wardrobe was a little musty, but all were spotlessley clean.
As we had been tavelling some time we decided to make a cup of tea in the room, only to find the plug for the kettle was so short it was not possible to connect it to the socket without relocating the kettle on the floor at the opposite end of the bed. Another minor inconvenience. After our drink we decided to meet with our host at the bar, as we left our room we dicovered the hinges were loose and the door required slamming to close it. Another minor inconvenience.
By now we were both smiling slightly and wondering if we were in the film set of Fawlty Towers.
The bar : was typical of a small hotel bar if not a little overpriced, everything was fine until one of the guests asked for coffee, the response from the barman was not what you would call the normal reply one would usually receive and had become accustomed to when in a larger international type of hotel, where staff are only too pleased to ask if everything is ok sir and to"have a nice evening sir" This barmans reply was "Do you have to? and" "well I suppose I could make you one if you must", "well not me, I`ll delegate some one else to make it for you"
Nevertheless a fresh pot of coffee arrived within five minutes
A second barman approached the seating area in the lounge where our group had congregated and as he collected the empty glasses he muttered that if we were thinking of making a night of it could he suggest we went to wetherspoons down at the bottom of the hill.
If you are put off by what you have read so far, then you are feeling very much as we felt at the time, but , please take time to finish reading this review.

We arose early next morning for breakfast and were greeted by a lady who we could only describe as wonderful, she was pleasant, attentive, in short nothing was too much trouble for her.The breakfast consisted of the usual choices of self service fruit, and cereals, with juices, tea and coffee followed by an al a carte choice of main breakfast courses all freshly prepared and it was excellent. Again, we must state that everything was very clean in the restaurant and tables extremely well presented. As the day progressed and the wedding reception was in full swing we became more familiar with the staff and it became more and more obvious how few of them there were and how terribly hard they were working to ensure that we would enjoy the whole weekend. We realised that what we had heard on Friday was nothing more than *ice breaking" and dry humour, ie Yorkshire hospitality.
Oakwood House is a nice place to stay, the rooms could do with a little TLC on the decor and maintainance side, however all the electrical items worked and were in good condition. All meals were excellent , housekeeping was very good. The buiding exterior,car park and grounds are all well maintained.The staff,are brilliant.
Would we recommend this hotel ? Absolutely, we had a very pleasant stay.and would go back again with no hesitation.

  • Stayed: July 2010, travelled on business
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Thank Wanderers08_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2010

Have visited Oakwood Hall a few times, mainly for weddings. Decided, as we were getting married locally (but not at Oakwood), to stay here for the night before, and the night of our wedding.

OK, fact first, then opinion.
Good: The hotel is spotlessly clean, and very elegant. The fixtures and grounds are in keeping, and the hotel is impressive throughout. I've never heard a complaint about this. The beds are very comfortable, and the furniture more than adequate, and of high quality. The grounds are a great place to sit and have a drink, and very peaceful despite being in a town with residency around.
Not so good: The bar is expensive. Not just dear, but EXPENSIVE! If I tell you that one brandy cost the same as a round of four full drinks at our wedding itself? Room service food - £7 for two sandwiches of 'normal' quality? And WiFi in every room. Sorry, but this just isn't true. For a start, it will cost you £5 for the access key, which is nowadays archaic as it costs them no more than having the service they need anyway - note to hotel, this is the sort of money grasping which will put people off. Make it free. And make is accessible! I had four parties staying in this hotel, not one could get access. You advertise wifi in every room, and two of them were in the closest two rooms. We couldn't even get on standing by reception, or in the bar. So, effectively, there is NO Wifi access.

So, opinion. A few staff were friendly, but a little strange. The barman when we arrived was surly at best, seeming to suggest that coffee was a ridiculous thing to be requesting in the afternoon, despite being stood next to a coffee machine. With coffee by it . Basically, he couldn't be bothered turning it on. However, the lady serving us breakfast was just brilliant, if there's ever a reason to visit here, she is it. Trust me, you will remember her. If anyone remembers "Ready to order, sir, madam?" from Victoria Wood's show?

There was no way the hotel was so bad as to spoil anything about our stay, and our wedding night, we realise running a hotel must be very difficult, and impossible to make everyone happy. But this, I think, is one of those hotels which does not maintain improvement, becoming complacent over the years. Certainly, the elegance of the place, and the lack of non Lenny Henry accommodation nearby will breed this complacency, but I would bet that they lose a great deal of return business due to the penny-pinching, and certain staff members. Personally, I would still stay here, but with tongue in cheek and one eyebrow raised. It could be so good, so romantic, but as "the little things" mount up, the overall impression deteriorates.

  • Stayed: June 2010, travelled as a couple
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Thank BobbyConkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2010

I stayed here for a friend's wedding at the end of May. The wedding reception was lovely although the weather was typical for a bank holiday!! Therefore, the photos had to be taken inside by the grand staircase - lovely. The wedding food and wine was yummy - the main meal and the evening buffet. The host was decent and funny at appropriate times.

My double room was fine for me with a nice en-suite.

The breakfast was pure comedy - the waitress (only 1 on shift) was near retirement age (if not already there to be honest!) and got quite stressed by the breakfasts people were ordering. I never got my croissants but didn't need them really...

  • Stayed: May 2010, travelled solo
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1  Thank Emily_Garner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oakwood Hall Hotel

Address: Lady Lane, Bingley, Bradford BD16 4AW, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Bradford > Bingley
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bingley
Price Range: £75 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oakwood Hall Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
Oakwood Hall, a grade 2 listed building, is a privately owned 20 bedroom hotel. Set amidst beautiful landscaped gardens, an ideal venue for wedding receptions and private parties. 1 mile from the centre of Bingley with excellant rail links to Leeds, Bradford and Skipton. 8 miles from Leeds/Bradford Airport, 4 miles from Haworth and 45 minutes from the Yorkshire Dales. A large free car park and quiet woodland surround the Hotel. The restaurant serves traditional lunch & dinner and the welcoming bar is well stocked with hand pulled ales, spirits & wine. Each room is individually designed, all with en suite bathrooms, tea coffee making facilities, trouser presses, hairdryers, irons & ironing boards, TV, radio/CD, and telephone. ... more   less 
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Also Known As:
Oakwood Hall Hotel Bradford/Bingley

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