Although it was spring the weather was very bad, rainy and cold. The hotel had no heating! The room was freezing cold and very unpleasant. The first member of the staff we´ve complained at, lied to us telling it would soon turn the heating on, the second one told us the truth: the heating was not going to run (!!!???) At the restaurant we were kept waiting for ages to be served and the maitre was very cool about it. In the bathroom the shower with hydromassage didn´t work.
The only good thing was the spa. The massage was good as it was the indoor pool.
Won´t be going back.
- Official Description (provided by the hotel):
- Palazzo San Lorenzo is located in Colle Val D'Elsa between Siena & Florence - San Gimignano & Chianti. Is a perfect mix between ancient charme and modern comfort. 48 Rooms furnished in a warm contemporary style with wood floors, comfortable beds and marble bathrooms. Palazzo San Lorenzo offers a restaurant in the ancient chapel of the building, a wellness centre with heated jacuzzi pool. For business offers also 2 meeting rooms. ... more less
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- Also Known As:
- Palazzo San Lorenzo Hotel Colle Di Val d`Elsa
- Palazzo San Lorenzo Hotel & Spa Tuscany, Italy - Colle Di Val D'Elsa