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“good choice”
Review of Mbale Resort Hotel

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Mbale Resort Hotel
Ranked #1 of 4 Hotels in Mbale
Certificate of Excellence
Blackpool, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“good choice”
Reviewed 17 January 2010

Mbale resort hotel is a nice, ever expanding hotel with all facilities. There are different types of rooms, where I would only recommend the standard rooms if all other rooms or occupied, or if you are on a tight budget. The standard rooms are small, and located in the oldest part of the hotel. The other rooms are bigger and more modern. A completely new hotel is being constructed behind the current premises.
The restaurant offers very good food.
It is the closest competitor for Mount Elgon Hotel.

  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Adelaide
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 3 April 2009

I looked up Mbale Resort Hotel at www.mbaleresorthotel.com. It looked good on the website and prices seemed good at 62000 UGX for a standard room and 92000 UGX for a deluxe room.

A booking was made on the telephone for a deluxe room. However, when we arrived a few days later, what they had for us was a standard room. The room was tiny (only slightly bigger than the bed) and was exactly the same as what was shown on the website as a standard room. I would have accepted the room at the standard price of 62000, but they insisted that it was a deluxe room and the cost was 92000.

I showed them what I'd printed out from the website. They just shrugged their shoulders and said the website was wrong. I asked that they either give us a genuine deluxe room or else give us the price for a standard room. They refused to do either, so we left and found another hotel close by.

Before checking out, it was noted that:
-Room appeared quite clean.
-Grounds were nice.
-Swimming pool was out the back down the bottom of a large hill and water appeared rather opaque for my liking.
-The location was a long way out of Mbale and not very convenient.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank smsafiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mbale Resort Hotel

Property: Mbale Resort Hotel
Address: Bungokho Road, Mbale, Uganda (Formerly Protea Hotel Mbale )
Region: Uganda > Eastern Region > Mbale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Mbale
Price Range (Based on Average Rates): £
Number of rooms: 93
Official Description (provided by the hotel):
Mbale Resort Hotel is a four star hotel located in the heart of Mbale. All of Mbale's famous landmarks are within walking distance of the hotel ... more   less 
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