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“Tired”

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Good Night Inns Darrington Hotel
Ranked #1 of 1 Hotels in Darrington
Reviewed 12 August 2014

Tired , dated room with poor lighting. Unable to charge smart phone due to positioning of power points. The shower screen didn't close properly and the water was cold. We would have had breakfast but were unaware of what time it was served. I would have spoken to a member of staff but there weren't any around......very disappointed on this occasion.

  • Stayed: August 2014, travelled with family
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Thank Kazkkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Good Night Inns Darrington Hotel, responded to this reviewResponded 15 August 2014

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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129 - 135 of 227 reviews

Reviewed 10 August 2014

The staff at this hotel and in the pub next door are all 100% friendly and helpful in a down to earth way that comes across as being genuine. The hotel rooms are nice. There is the usual maintenance problems like the shower head not being on right so all the water runs down the hose and the soap dispenser nozzle having a hole in it so it doesn't function, but it is like this in almost all Premier Inns who still have the old type soap dispensers. The food in the pub was a huge let down, very badly cooked and very badly presented, if it wasn't being served by very friendly staff then you'd be inclined send it back. We dodged breakfast because the evening meal was that bad. The beer however is excellent. I give this hotel a good rating as the staff are exceptional but the food is not of Premier Inn standard as it is a franchise. The hotel is soon changing to a Good Night Inn but I expect the staff will still be nice if you ever visit.

Room Tip: Go upstairs so there is no-one above you and at the end s there is no-one on one side, we were in 25...
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  • Stayed: August 2014, travelled as a couple
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Thank AlbertoWarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Good Night Inns Darrington Hotel, responded to this reviewResponded 13 August 2014

Dear AlbertoWarrington

Thank you for providing us with your review.

I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Darrington who would like to thank you for your positive feedback.

We hope to see you soon at the Darrington.

Kind regards,

Guest Services

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Reviewed 1 August 2014

stayed here as near to a wedding venue we were going too. good clean room with bath and shower staff very friendly and helpful good evening meal and very good breakfast. also travelled with other person who also had a very comfortable stay.

  • Stayed: July 2014, travelled as a couple
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Thank gillianmae2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Good Night Inns Darrington Hotel, responded to this reviewResponded 12 August 2014

Dear gillianmae2014

Thank you for providing us with your review.

I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Darrington who would like to thank you for your positive feedback.

We hope to see you soon at the Darrington.

Kind regards,

Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Member of staff managed to hit my parked, unoccupied car in the car park and was extremely rude when asked for her details. Several other staff with her were also very rude and to top it all I managed to get threatened by a local who decided to involve himself. Safe to say I would not recommend the place!

  • Stayed: July 2014, travelled with friends
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1  Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Good Night Inns Darrington Hotel, responded to this reviewResponded 30 July 2014

Dear Simon H

Thank for taking the time to provide us with your review.

I would like to apologise that we failed to meet your expectations at the Darrington with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a direct message to discuss this further.

Kind regards

Guest Services

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Reviewed 21 July 2014

To be fair the room was ok, althought the bed and the furniture in a small room was a tight fit as was the shower, barely room to turn around.However the stairways and the dining area were dark and the carpet old and in need of a clean or rather replacing. This is not a modern Premier inn. If you get chance to go to one of the other Premier Inns, then do so.

  • Stayed: July 2014, travelled as a couple
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Thank redroserambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Good Night Inns Darrington Hotel, responded to this reviewResponded 31 July 2014

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Needed somewhere to stay on the way back due to traffic being mad. Used the mobile app to contact bookings, got the room and was in. Unfortunately it wasn't a super £29 deal but was OK. Room as expected of a Premier Inn. Well kept and pretty clean. Stairwell was a bit smelly and dated though. Staff very helpful and friendly in the hotel. They seemed a bit tired in the restaurant (it was gone 9 when we ate).

  • Stayed: July 2014, travelled as a couple
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Booked this hotel as staying for the Grand Depart of the Tour de France.
Having read the previous comments I was not looking forward to our stay.
However, Staff were so friendly and immediately made us feel welcome. Yes rooms are not of the standard of the newer hotels we have stayed at previously, but as we only really used the room to sleep the same quality of bed and linen as any of the hotel chain.
Breakfast was of usual quality and again service was second to none, a little bit slower on the Monday morning but it was a bit busier than over the weekend.

  • Stayed: July 2014, travelled with family
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Thank rainy-day-escape-co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Good Night Inns Darrington Hotel

Address: Great North Road, Darrington WF8 3BL, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Darrington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Darrington
Price Range: £43 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Good Night Inns Darrington Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
The Darrington By Good Night Inns is situated within the beautiful Yorkshire countryside, close to the historical villages of Wentbridge and Badsworth. The hotel is conveniently located just 2 minutes from the A1, making it the ideal stop over for guests travelling to Pontefract, Doncaster and Leeds. Places of interest within easy access include The Mid Yorkshire Golf Club, Pontefract and Doncaster Race Course (famous for the St Ledger Race Meeting) and the popular entertainment complex Xscape. The hotel is also easy to get to from Pontefract train station. The Darrington pub in Pontefract, West Yorkshire is a popular Fayre & Square family pub restaurant and the ideal choice if you want to escape the hassle of cooking and enjoy time with your family and friends. Enjoy a traditional Sunday roast with the family, great pub classics like hand battered fish & chips, hotpots and juicy steaks cooked just how you like them – there is something to tempt everyone’s taste buds. Younger guests can enjoy our superb kids’ menu ideal for even the fussiest eaters! We also have a fantastic selection of wines, draught lagers and soft drinks to compliment your meal. We offer a great range of delicious meals & Square Deals, including our famous 2 for £10 meal range. So next time you are in Pontefract and looking for great value food every day of the week, we look forward to seeing you. ... more   less 
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Also Known As:
Premier Inn Pontefract South Hotel Darrington
Good Night Inns Darrington Hotel West Yorkshire

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