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“Deeply disappointed!”

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Thon Hotel Kautokeino
Ranked #1 of 1 Hotels in Kautokeino
Certificate of Excellence
Jyväskylä
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Deeply disappointed!”
Reviewed 7 July 2011

Unexperienced, uncompetent receptionist spoiled the whole visit. We had to pay room rate twice! Pre-charged when making the reservation. Now reimbursement procedure going on. Summer clerk could not use hotels` computer program. Also unbelievable that in Thon Kautokeino cash and credit card payment cannot be combined! Either or.
We haradly revisit here.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SantaFe27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
    60
    57
    8
    3
    3
See reviews for
15
45
10
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Norway
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 December 2010

Thon Hotel Kautokeino has a unique Northern touch, but when it comes to design and the food they serve. Lovely photos taken by a local photographer adorn the walls, and the bed was extremely comfortable - a Thon Hotel trademark.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aila_Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 September 2010

We were coming from Sweden and had planned to cut the journey going to the North Cape.

This hotel is very nice and calm. Excellent welcome and quick check-in.
Our room was at the end of the buidling and was small but very comfortable.
We had windows on two walls.

We deciced to have dinner and bad luck there was only one cook in the kitchen.
This info only came very late and some angry guests left the dinning room being irriated
to wait. The waitress should have informed us of this beforehand.

We waited for 1h45 to get our single dish but we were given a beer each on the house.
Our food tasted good and so did the beer.
OK this happens and we were not upset as on holiday. We tipped the waitress as this was not her fault. The view from the restaurant was fabulous.

Hotels are not cheap in Norway. This was not an exception either but the room was excellent and so was the breakfast which is a buffet. Yet the room plus the dinner was €299 for 2.

Parking is easy outside of the hotel and is free..

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lov2travelww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alta, Norway
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 April 2009

Placed on a hill over the village, pleasant nature in the surrounding area. To the north extremely walkable. The large windows in the restaurant gives a great view north and east with much light, and you can see very far. The TV in my room didn't work, but that didn't bother me as I had time reading a book instead. Bathroom with tiles all over. Very good water pressure and hot water in shower came quick. Excellent cold water from the faucet, is drinkable even after hours in a glass, with no distaste. Three course meal was served in ok time. Else the service was average. The food was very good, when sufficient amounts of it was placed out, which wasn't always the case. Just seemed a little hard to get the staffs attention to it at times.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rishtario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Thon Hotel Kautokeino

Property: Thon Hotel Kautokeino
Address: Biedjovaggeluodda 2, Kautokeino 9520, Norway
Region: Norway > Northern Norway > Finnmark > Kautokeino Municipality > Kautokeino
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kautokeino
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Thon Hotel Kautokeino 3.5*
Number of rooms: 65
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