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“Lurching from one unco-ordinated experience to another” 1 of 5 bubbles
Review of Club Med La Plantation d'Albion

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Club Med La Plantation d'Albion
Ranked #1 of 2 Hotels in Albion
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lurching from one unco-ordinated experience to another”
1 of 5 bubbles Reviewed 23 July 2014

We (a group of 17 family members) chose Club Med Albion for my mums 70th birthday celebration. from the moment we arrived, we have experienced one client service failure after another. We requested ground floor rooms next door to eachother - but that never happened as we were (and still are scattered around the resort, some on lower floors, some not. The resport is not full, but despite on a handful of occasions requesting "management"to resolve this and with many promises that they would try, it - on day 4 remains unresolved. No follow up and no carry through from Club Med. My lamp does not work, my parents bar fridge does not work. My sisters room smells like a sewer as something horrendous is happening to the septic tanks and they have tried to repair this 3 times but it stinks even when you approach the room.Now, to crown it all - we made a booking for the al la carte restaurant for 17 people which was confirmed yesterday and which today they now cant find and their initial response is that they can accommodate only 12 of us - despite having a confirmed reservation the day before! Many of the GO's are extremely pleasant and helpful, but this does not extend to front desk staff or GO's involved in client liaison as despite being friendly, they have no experience and little ability.

Room Tip: Rooms are noisy. Do try and get groud floor units and units in the 100's have a geat sea view
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank CJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,017 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Perth, WA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Family of 5 (Parents + 3 kids 16+, 14+, 14+) just back from Club Med La Plantation. We all thoroughly enjoyed our stay even though a little different from the past 3 Asian resorts we have been to (Bintan, Bali & Cherating) Time wise seemed to be at least an hour different to Asian resorts in terms of meals and evening shows. Rooms (x3) were excellent, large and very comfortable - Thank you Rudolphe for your daily service. Sports activities great as always and special thanks to the Water Sports and Trapeze, Archery teams (Steeve, Joey, Jason, John, Alvin &++ (WS) Claudia, Alex (Trapeze) Bryan (Archery) + Kevin/Barq/Jenny etc....GO's & Management help make the experience for GM's as do all the staff. Food was excellent, great choice, great service. No complaints what so ever and I am now even more bemused by the past negative reviews of the resort. The kids are currently planning the next trip...but which resort Albion or Cherating or do we try Phuket after all...parent vote is currently La Plantation Albion. ....... rig up the Hobie Cat!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mattrachanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sliema, null, Malta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

This place is amazing, it was our first time at Club Med, will definitely not be the last. All the staff are so helpful and make you feel at home. The G.Os are so dedicated to their job and all do it with a smile on their face. We really enjoyed it. We were treated so well, as soon as we arrived they gave us a welcome drink and one of the G.Os (Nicky) took us round the resort. The food was delicious lots of variety to choose from and everyday they serve different food. Food & drinks 24hrs :-) The night shows are amazing and activities they organize throughout the day. My favourite part was the crazy dance they used to do every evening next to the bar, were all the guests join the G.Os for some dancing. You get to meet lots of people from different places and make lots of friends. The resort was excellent clean as can be, everything so organized and the rooms were fantastic. They treated us extremely well. Another thing I liked was the Dress theme they had everyday, makes you fell part of the staff and that the G.Os come and join you for lunch or dinner to get to know each other better. It couldn't have been any better, breathtaking views and sea. The pools were always clean day and night. We did lots of new things we wouldn't imagine ourselves doing, great experience. The excursions were amazing especially Blue Bay - unbelievable. This resort is good for everyone, people with children who want to have a good time and join in the activities or people who just want to relax by the pool without any noise. This was one hell of a holiday which i will definitely consider going back to visit this beautiful Island. Would like to thank all the G.Os who were of great help especially Akash Munnee and John Marianne-Pierre who we spent lots of our time with, was great getting to know you.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Justine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
309 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

This was our first experience of Club Med and my expectations were low as it's not our usual type of holiday. However, it really was the perfect holiday and I did not want to leave. Our transport from the airport to the resort was easy, with the Club Med desk right near the baggage pick up. After a 50 minute drive were warmly greeted by the GOs with a cold towel and a bottle of champagne for a no effort check in. We arrived around 8pm and were shown to our room, and headed straight down for dinner.
Our room was fantastic. We had the base level room, but it was huge. Separate toilet, bathroom with a huge shower area and claw foot bath tub, two big wardrobes, king bed, day bed, great balcony - just wonderful! There was also a mini bar stocked with drinks and snacks that is replaced daily at no charge.
The resort itself is huge and spotlessly clean. In fact everything - our room, the pools, restaurants, beach areas were all immaculately clean and well maintained. The pools were stunning and he beach was lovely for swimming and activities.
There are so many activities and they GOs are always happy to help. Or you can just laze around doing nothing and drinking the lovely cocktails!
The food was fantastic. The mains are all cooked fresh to order. I really loved the pasta bar. The desserts were to die for!
The GOs did a great job maintaining a positive atmosphere, and it was nice getting to know some of them over lunch. The shows they put on at night are also great fun.
I would have no hesitation in recommend this resort to any couple wanting a relaxing holiday. There is honestly nothing bad I could say about it.
Thanks to the amazing Barq who is always around making sure everyone is having a great time, and was there to say farewell when we left.

Room Tip: The rooms in the 200s are not too far from the main restaurant and only 5 minutes from the Zen pool...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Angela_Wollongong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 June 2014

Trip to Club Med was brilliant as expected.The G.Os there and staff members were all so dedicated and bothered to go the extra mile to entertain us tourists.Although they have a tough schedule everyday to handle,they never cease to have patience and a pleasant attitude. Cleanliness and service was excellent there.These few interns:Nicholas,Bryan,Kimberly Lim,Joeleen and Jing Wen did an outstanding job during our stay there.One G.O in particular,(Akash Munnee)who brought us to Bluebay,was extremely patient and helpful during the trip.His sense of humour brought great joy to my family and I feel that his hard work and dedication should be greatly rewarded.Overall,excellent trip to ClubMed and I will definitely consider coming back again.

Room Tip: Rooms nearer to the lobby
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jingyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauritius
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

Went with my friends and we had a super great time. The night shows are great, the dance floor is great too. According to me, there was too less variety, especially for veg people, but rest is ok.

The rooms are good, the pools are great. The drinks are great :)

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Natasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2014

My trip to clubmed was amazing!! They had wonderful service, food and activities planned for the tourists. The G.O.s and interns (Clive, Jenny, Alexandra, KImberly Lim, Bryan, Nicholas, Joeleen and many more which i cant remember their names) there were friendly, open-minded and very helpful. They made my stay there unforgettable, and they should be rewarded!! One of whom, would always make my day!! Akash Munnee is perfect!!!!! he is always helpful and willing to give up his space for someone else. I will definitely miss this place and everyone there. I hope they will be rewarded handsomely. If I had a chance to be there again, I would.

Room Tip: All are good!!
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JieLin1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Med La Plantation d'Albion

Property: Club Med La Plantation d'Albion
Address: Avenue du Club Med, Albion, Mauritius
Phone Number:
Region: Mauritius > Riviere Noire District > Albion
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Albion
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Club Med La Plantation d'Albion 4*
Number of rooms: 266
Official Description (provided by the hotel):
The west coast of Mauritius is a unique setting, between majestic mountains and a shore that's washed by crystal waters and protected by a coral reef. These natural surroundings are home to Albion, our new Club Med Village devoted to Epicurean delights. The 21-hectare park is planted with rare trees, and opens onto a bay lined by a white sand beach. Lovers will adore the generous spaces and the sunsets, as well as the chance to try all the sports and keep fit to their heart's content. ... more   less 
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Also Known As:
Club Med La Plantation d`Albion Hotel Albion
Club Med Albion
Albion Club Med
Club Med La Plantation D'Albion Mauritius

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