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“Great stay”

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Travelodge Norwich Cringleford
Ranked #1 of 1 Hotels in Cringleford
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay”
Reviewed 4 April 2014 via mobile

I stayed in this Travelodge with my family during one of our visit. We booked 2 room and they were both very clean and tidy, quite big too.
And they have free parking which is great. The only thing missing is restaurant or anything where have breakfast, my dad tried to go to the little chef closed by but he said there was nothing special.
But for the rest, very great stay, friendly and helpful staff

Stayed April 2014, travelled with friends
Helpful?
Thank Valentina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
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    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2014

This was the second time we have stayed here and the staff cannot do enough for us we have already booked another stay in June.It is close to the Fine city of Norwich where I come from and it is a pleasure after traveling all the way from Scotland to be greeted by a friendly staff

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
1 review
Reviewed 5 March 2014

We chose this travelodge as it was the only one to offer free parking in the Norwich area - or parking at all for that matter. It turned out to be extremely convenient, as the Park and Ride into Norwich is right next to the hotel. The hotel was mostly quiet, which seemed extraordinary really as it was by services on the main A road. The room was really comfortable and had everything that we needed. We stayed three nights and only had one small problem - girls making huge noise above us. However, I spoke to Stephen on reception and he went up and sorted this out straight away and was brilliant. All other staff were friendly and polite. For the money we paid, it was a brilliant stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Travelodge

Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
Reviewed 3 March 2014

great staff at the hotel, knowledgeable and friendly, great location, family room clean and spacious , excellent price for family room,excellent transport links into Norwich, lovely local people, wonderful Norwich.




  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2014

Hire a new customer service employer. We (4 of us) have been to many hotels and we have never experienced such an unprofessional and rude member of staff. We felt victimised and intimidated by the things Steve was saying. We mentioned nothing about being a party goer, but categorised us as one. He explained the policy regarding noise, which is understandable… But the manner in which he did so, was unbelievable. He was pointing at me stating that if anything were to go wrong in the room or any noise, it would be me who would be prosecuted. He stated that 2 rooms have been wrote off due to someone trashing the room. We have been to many hotels and never ever received a complaint about noise. 3 girls walked in as he was giving us a lecture, one of the girls mentioned how he sounded like her dad, and were quite shocked at how abrupt it was.

We were informed that we would get one warning, and if we violated that, we would then be kicked out at 4am on the street, like a group was last week. He was also extremely contradictory, as he stated the hotel is renound for 'party goers' but then stated they do not tolerate any noise.

At around 9am we had a complainant from Steve, when he knocked on our door he said we were making too much noise. We were all sober, and sat down with no high heels on. We had been sat down for around 1 hour talking… We found it very fishy, he made us feel so uncomfortable that we were scared to leave the room, as we felt he was up to something. I ended up ringing 101, due to the threatening words he was using, stating that we would be kicked out onto the street.

It is a real shame, as we are all sensible girls that would not cause any harm or disrespect to anyone. I am a 3rd year law student, and there is a 3rd year business student, accountant and also a web designer. We are very responsible girls and I feel that we were discriminated against for being young.

We intended to enjoy the night, as it was celebrations for my 21st birthday. Instead, we spend the night scared to walk incase someone would complain, and scared to leave our room. I have photographic evidence of how the rooms were left, and suitcases under the bed, as we were nervous he was going to do something. Another thing he asked was when were we going out, which we found suspicious.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charlotte5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Norwich Cringleford, responded to this review, 11 March 2014
It is regrettable to learn of the problems you experienced during your stay Charlotte5252. All customers are reminded of the importance of being courteous to other guests at the hotel, we are sorry to learn you felt the manner in which this was explained to be rude. Guests will only be removed from the hotel if deemed completely necessary and if their behaviour is causing problems for other customers. We can confirm that on this occasion a staff member was alerted during the night from other guests at the hotel regarding noise from your party, our staff member did knock on your door in order to remind your party to keep noise levels to a minimum. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2014

The hotel hall carpets needed hoovering, carpet in the bedroom had spill stains on it. Toilet seat hanging off. 1 small travel soap. 1 large towel not enough brew kit, wife not chuffed my ear chewed .

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
2 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Norwich Cringleford, responded to this review, 12 March 2014
We are sorry to learn of your poor experience Mark C. Our housekeeping team are expected to ensure all of our rooms are up to a great standard so it is regrettable to learn you found your room was in a poor condition. We can also confirm that we do not provide toiletries in our rooms as standard; we do however have a vending machine at reception which will contain extra toiletries for our guests to purchase. We will be sure to pass on your comments to the hotel management team so that they can be aware of the improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 February 2014

We stayed at the there for 2 nights and were very impressed with Ian, the man on reception and also with Scot the day time person. Ian was happy to check us in at 0300 and chased around to find a charger for our phone, being as we had left ours at home and checked we had an adequate supply of towels, all done in a totally professional and cheerful manner.
Scot impressed us with his friendly efficiency and attitude to other staff.
The hotel itself is value for money, bed very comfortable and excellent shower.
Will definitely stay there again when we visit Norwich

Room Tip: Room 208 very quiet
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mb2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Norwich Cringleford

Property: Travelodge Norwich Cringleford
Address: Thickthorn Service Area, A11/A47 Interchange | Norwich Southern Bypass, Cringleford, Norwich NR9 3AU, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Cringleford
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cringleford
Price Range (Based on Average Rates): £
Hotel Class:2 star — Travelodge Norwich Cringleford 2*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Traveltool, S.L.U. and Travelodge Hotels Ltd so you can book your Travelodge Norwich Cringleford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Norwich Cringleford Hotel Norwich
Norwich Travel Lodge
Travel Lodge Norwich
Norwich Travelodge

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