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“Excellent holiday experience with top class customer service.” 5 of 5 bubbles
Review of Sheraton Maldives Full Moon Resort & Spa

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Sheraton Maldives Full Moon Resort & Spa
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent holiday experience with top class customer service.”
5 of 5 bubbles Reviewed 4 July 2014

A year ago we stayed at this resort and had an amazing holiday. Ursula and her team were faultless - nothing was too much trouble. Flipper needed to train for a swim competition and they even measured the pool length so we could adjust the training schedule. How many holidays are so memorable that a year later you still feel able to write a glowing review ?

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Flipperfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 10 July 2014
Dear Flipperfamily,

Thank you for your kind review on Trip Advisor,

We are pleased that you have kept great memories of your stay even a year later!
We hope that Flipper continues his swimming and we where glad we could assist with his training!

We hope to welcome you soon again,

Warm Regards,
Jean-Louis Ripoche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
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English first
Kunming, China
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

Sheraton Maldives is indeed a well maintained property with professionally trained staff from the cleaners to the front desk agents. Service was always prompt be it in the restaurants, water sports center, housekeeping or the front desk. Every staff we encountered was really friendly and warm.

We upgraded from a garden view room to a water villa and this was the best decision we made. Being able to jump into the turquoise waters from the villa's deck was such a luxury. The villas and bungalows were in an area where the water level was really not very high. With a life jacket, fins, mask and snorkel, it was really fantastic to be able to just follow the marine fish and creatures as they swim about. Corals and marine life are really aplenty in this natural and breathtaking environment.

The Shine Spa offered great packages, too. The service there is also of a very high standard and worth very penny spent!

Way to go, Sheraton Maldives!

Room Tip: The water villas and bungalows are in a very ideal place for snorkeling and watching the sunrise/sun...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dorothy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 4 July 2014
Dear Dorothy L,

It is our pleasure to read your kind review, and we thank you for taking the time to share your experience with other Trip Advisor readers.

Our Associates will be thrilled to know that they have exceeded your expectations.

We are glad that you enjoyed your overall stay with us and took full advantage of the Maldivian sunshine & turquoise waters!

We hope to welcome you again soon!

Warm Regards,
Jean-Louis Ripoche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benowa, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We stayed for 7 nights in the school holidays. The rooms were amazing with outside showers. The water was aqua and you could see some sea life off the beach. The kids club is excellent and if you get the SPG kids meal deal it is great value for the kids. the only down side is the snorkelling is not as great off the beach as we have seen at other islands and the adults food was very expensive.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 861melissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 2 July 2014
Dear 861melissa,

Thank you for sharing your kind review with other Trip Advisor readers,

We are glad to read that you enjoyed the privacy of our room as well as the outdoor bathroom which makes the tropical experience a very unique one!

For snorkeling we always suggest to go on a snorkeling trip with our Water Sport team who will make you discover various reefs around our resort.

We hope to welcome you & your family soon again,

Kind Regards,
Jean-Louis Ripoche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

My husband and I went to Maldives for celebrating his birthday and it was a memorable 5 days. We had the water bungalow which offered immediate access to the water & directly enjoy the crystal clear water with fishes. We go snorkelling and say hello to the fishes underneath our bungalow everyday. I love the stunning view while taking bath at the tub as well. The F&B team were extremely friendly and warm, we love dinning at Feast and The Sand Coast. Every nights when we walked back to our room after dinner, we looked up to the beautiful starry sky and enjoy this stunning view. Hotel also sent us a complimentary cake and wine for celebrating my husband's birthday. Thanks for the arrangement and it really made our trip perfect.

I would highly recommend the dolphin cruise and shark feeding at Anchorage Bar at 6pm.

Room Tip: Water bungalow
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eva K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 2 July 2014
Dear Eva K,

Thank you for your review,

We are glad you chose Sheraton Maldives as your birthday destination and had a fabulous five nights with us.

It is great to read that you enjoyed your culinary experience with us at Feast & Sand Coast, thank you for your kind comment to our team. We hope you enjoyed your cake & wine as a small gesture on this special occasion.

We hope to see you soon,

Kind Regards,
Jean-Louis Ripoche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

There are so many things i could write i will try to keep it short and too the point. The Sheraton is beautiful, well maintained and is simply paradise overlooking the beautiful turquoise waters. Beaches are stunning and great place to spend most of your days, the activities are worth a try, wouldn't recommend going to Male city, they have to advertise it but not worth the money. The dining options are excellent, food 1st rate and many lovely places to dine, we loved the Anchorage bar and Sand Coast, perfect settings day and night. Without fail the big thing that caught our eye was the staff friendliness, my wife and i work in hotels in the UK and love travelling, the staff here must be some of the nicest we have ever encountered, they all made a special effort to acknowledge you and got to know us well, unfortunately i am unsure of all their names to mention, but certainly the breakfast staff, Beach bar and Anchorage were exceptional, We ensured we mentioned this on check out and i left a note too, but i really hope the Manager (s) take note that you have a superb team of individuals here and well done to each and every one of them for their superb service and particular friendliness. Without doubt we'll consider returning later in life and most certainly are entrigued at career opportunities too with the Starwood brand. Following on the hotel has beautiful areas of photo opportunities a boutique gift shop and free wifi downstairs, the airport is well equiped too with gift and souvenier opportunities and the usual amenities and duty free before you fly so worth taking note of that too. The resort really made our 1st anniversary special and we were so thrilled with the touches on arrival with cake and bubbly, thank you, well done to the team and to the people reading this, a great opportunity to visit paradise.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank STEPHEN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 2 July 2014
Dear THFC1Cornwall,

Thank you for taking the time to write such a detail review about your recent stay at Sheraton Maldives.

We have well received your note left upon departure and have shared the same with our teams. We are thrilled that you took extra time to share once more your experience on Trip Advisor.

It is always a great pleasure to read that our resort made your first anniversary a memorable one and that our associates made it even more special.

We hope to welcome you again soon,

Warm Regards,
Jean-Louis Ripoche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fleet, England, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

Having always wanted to go to the Maldives, the chance came up at the end of an unforgettable trip to Australia and New Zealand and we spent 6 days at the Sheraton relaxing. It was amazing from start to finish. The staff were so friendly, they lined up to greet us on the jetty, just like Downton Abbey! The beach is divine, white sand, turquoise waters, tropical fish, coral. The apartment was spacious with a beautiful spacious bathroom, air conditioning (essential as the climate is incredibly steamy) and a balcony. Towels are provided for the beach, there are 5 good restaurants and bars and the wildlife (lizards and fruit bats as well as reef sharks!) is fantastic. The only downside was the Mosquitos, insect repellant is a must.

Room Tip: There are beach huts on stilts if you want the ultimate romantic hideaway, you can swim in the sea s...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 28 June 2014
Dear Nina C,

Thank you for sharing your experience with other Trip Advisor readers,

We are thrilled to read that our Associates made your stay a special one from the moment you arrived until your departure.

Our Teams will be pleased to read your review, and your positive comments.

We hope to see you soon again,

Best Wishes,
Jean-Louis Ripoche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

It was a memorable 5 days. The whole experience was luxurious & lived up to expectations as first-rate & superior. The surrounding view was simply breath-taking: crystal-clear water, smooth white sand & lush greenery with abundant creatures on land, on the treetops & in the ocean. My husband & I had the water bungalow which offered immediate access to the water & unlimited opportunities to enjoy the fishes (including sharks and stingrays) that constantly swam by. The rolling of the waves & sound of the water lapping against the shore were calming to the senses. We loved walking on the boardwalk and looking down into the water to spot the myriads of fishes - both at low and high tides. We also enjoyed our evening strolls on the beach ... & looking at our footsteps in the soft, smooth sand. The staff - especially the F&B team - were extremely friendly and warm. Dining at the various restaurants (although a little expensive) was such a pleasure. The Sand Coast was our personal favourite because of the casual atmosphere - most of the time I would kick off my slippers to enjoy the cool sand between my toes & twice, after dinner, I had walked away without my footwear! This was a 5-day getaway that my husband & I will remember for the longest time. It burned a little hole in our pockets but it was WORTH IT!!

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Norwita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Louis R, General Manager at Sheraton Maldives Full Moon Resort & Spa, responded to this review, 28 June 2014
Dear Norwita,

Many thanks for your great review on Trip Advisor.

We are glad to read that we lived up to your expectations and that you had a memorable 5 days with us!
It is always a pleasure to receive such positive comments, from your room choice, lush gardens to F&B team who made your stay a special one.

We thank you for your review and hope you will visit us soon again,

Kind Regards,
Jean-Louis Ripoche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Maldives Full Moon Resort & Spa

Property: Sheraton Maldives Full Moon Resort & Spa
Address: 20-15
Phone Number:
Region: Maldives > Kaafu Atoll > Furanafushi Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Furanafushi Island
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sheraton Maldives Full Moon Resort & Spa 5*
Number of rooms: 176
Official Description (provided by the hotel):
Sheraton Maldives Full Moon Resort & Spa is situated on it's own private island surrounded by tropical landscaping and turquoise lagoons. With 176 guest rooms reflecting the tropical destination featuring the Sheraton Sweet Sleeper Bed. Facing the sunrise with spectacular views of the Indian Ocean are 20 Ocean Villas offer large bathrooms, comfortable living spaces and luxurious outdoor living areas complete with infinity edge plunge pools.Sheraton Maldives is just a 15-minute boat ride from Malé International Airport. ... more   less 
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Also Known As:
Sheraton Maldives Full Moon Resort And Spa
Sheraton Maldives Full Moon Hotel North Male Atoll
Full Moon Maldives
Full Moon Hotel Maldives
Full Moon Resort Maldives

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