First of all, you have to keep in mind that this is Cuba and they have difficulty getting all the goods that we take for granted. I would like to point out that this resort is still in the breaking in phase and the vegetation is not yet fully grown. The gardeners worrk wery hard and trying to make the plants grow and they take pride in their work, especially Armando, who greets with his big smile everytime he sees you. The rooms are very spacious, clean and comfortable and are very well kept up by the maids. Our majordome, Edel is great and goes beyond to make you happy; one afternoon we were coming back from the spa after massages and he had been in our room and fiilled the bathtub including bubble bath, rose petals floating and candles lit. If you need room service he will bring whatever you need, including sparkling wine. This man is lovely and very attenttionate to your every need. The bartenders, Orestes, Norge, Yamisela, Liorvis are the ones with whom we had a lot of fun, they speak english quite well and even teach you a liittle spanish. Orestes even runs on the beach to get you drinks. Diego the bell boy speaks spanish, english and french and we asked him to arrange a cab for us for one day and he called one of his friends cabi(Orelvis) who took us to Remedios where we spend part of the day including a quick lunch at one of the local restaurants. We hired Orelvis for 5 hours for 80 CUC that we split with another couple that we had met on site, which is quite cheap if you consider the tour of Remedios/Santa Clara is 70 CUC per person.
My wife was disappointed in the food, quality and variety. There was not a lot of fruits and vegetables and quite greasy. I found the food ok, keep in mind you are in Cuba.
The atmosphere is very relaxed; there is no loud music at any time nor is there anybody trying to get you into aerobics, this was great for, us we really did not want any of that.
There are 3 beaches, one is not yet finished. The middle one is like a cove and absolutely great for snorkling, a saw a 3 foot barracuda!!!But therre are sand fleas and my wife was devoured by them but it did not affect me at all. The sunsets are fabulous. There enough chairs and cushions for everyone.
You are aloud access to the other Melias and buses run on a regular basis and it is a 10 minutes ride. Believe me you are glad to be back at the Buenavista after a meal at the others, although the food was good but they are such big resorts.
We had a minor problem and the director himself (Omar) fixed it rapidly and to our full satisfaction.
All in all, a good resort for peace and quiet, if you want to party this is not a place for you.
- Official Description (provided by the hotel):
- Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more less
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- Also Known As:
- Melia Buenavista Hotel Cayo Santa Maria