From the moment we landed in Cuba, we knew we had come to the right spot.
Unlike many other reviewers, we loved the bus ride to the hotel - it was a great way to see the area, and the tour guide provided many insights into the local customs and traditions.
The hotel itself is simply spectacular. The grounds are lush, colourful and serene; the common areas are spotless but welcoming; the spa is tranquil and the massages more than soothing; and the rooms simply magnificent.
Our suite, besides being the largest of any hotel we have every stayed in, was incredibly appointed, with everything we could possibly ask for, and more. The bed comfortable, the pillow selection unparalled, the jacuzzi huge and the outdoor shower is simply brilliant.
The restaurants were beautifully decorated and the staff incredibly attentive. The onsite entertainment is excellent - the band at Cuban night brought me to tears they were so beautiful. Sadly, however, the food did not quite match the decor. While it was obvious that the Chef put in considerable effort, they are simply not quite there yet, with the majority of items being drastically overcooked. That being said, we certainly never went hungry, and Ian's BBQ chicken was the best I have ever had...oh, and their lattes put Starbucks to shame.
The best attribute of this paradise is, however, without a doubt, the service. Be it a huge smile and a hola from Arjmando, the ever toiling landscaper; a drop-in from Lucas or Gerrardo our ever-diligent butlers; or a handshake of appreciation from Ernesto the manager, EVERYONE at the Buenavista truly cares if you are enjoying your stay.
A special thank you to Norges (and his two bad boys) and Orestes (our man-by-day and lovely lady by night) for their unbelievable, undivided attention - you simply our made our holiday.
We shall return...
- Official Description (provided by the hotel):
- Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more less
- Reservation Options:
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- Also Known As:
- Melia Buenavista Hotel Cayo Santa Maria