We flew to Melia Cayo Santa Maria with Transat Holidays (Canjet Airlines) from 19-26 July, 2009. I have been to Cayo Coco, Holguin x 2 and Varadero so I know the drill so to speak!
We arrived at 23:30 hrs on a Sunday evening. Check in didnt take long and the bell boys were there to drive us to our room with luggage directly upon checking in. Our room was 1917 and was described as a junior suite. Our friends were allocated room 1915 directly opposite us. Unfortunately we had to change our room the next morning because it had a very strong smell of mould. We received room 1916 the next morning and it was fine. No problem whatsoever to change, front desk was very accommodating.
After leaving our luggage in our rooms on the evening we arrived we went to the 24 hour snack bar to grab a quick bite and a cold drink. When we arrived they had a really bad buffet in an island that must have been sitting for many hours and looked absolutely gross!
We asked for a toasted sandwich and were told they didnt have any. At that point after someone else complained they agreed to make mini pizza's. These are always an option at the snack bar (beside the pool) but on this particular evening it was obvious the Chef didnt want to make them. He only agreed to cheese and didnt cook them enough. Although this was not a very good start or first impression it did get a lot better. They just need to be a little more acommodating to the large bus load arriving from Toronto late Sunday evening...... FYI we had pizza later in the week during the day at this same place and it was really great.
Beach is stunning, no vendors to bug you. There was a nice breeze at the beach as it was quite hot. Didnt use bug repellant once but was prepared just in case.
This resort is closing in September for a couple of months to do some renovations to the buffet. They are currently building 2 more restaurants, plans look very nice.
Right now the buffet restaurant is only open for breakfast and supper. The beach restaurant is good for lunch, fish, salads, hamburgers, hotdogs and bbq chicken. The snack bar at the pool side also serves excellent grilled chicken and various pizzas.
There are 2 speciality restaurants and there was no problem trying to go back for a second visit. They have an Italian that was just okay and a Mediteranean - better than the Italian in my opinion - had a nice filet wrapped in bacon.
Buffet was small but good. Great crepes at breakfast and great stir fry.
We are not really into the entertainment but it looked pretty standard from what I could see. Pina Colada's were excellent, made properly in a blender and not in a slush form. Excellent coffee.
Everynight around 6ish the beer man would come around and for a few extra peso's he would give you extra for your fridge. We never had a problem with anything being taken from our room.
We went to the disco on a couple of occasions and it wasnt bad. It depends what crowd you are with and how tired you are from your days events!
We finished up at the pool bar every day and had the pleasure of meeting Ozbiel. He is great. He has a 4 year old daughter so if you are going take him treats for her! He also has small flags up in his bar from around the world. Also, he loves ice cream and appreciates it a lot if you get an ice cream from the snack bar and give it to him.
We purchased VIP lounge passes for 20 pesos for the airport for our return voyage- this was a great idea. You get a comfy lounge with leather couches, spotless bathrooms, air conditioning, drinks, cappucino's, sandwiches and priority boarding.
During the day we would hear the music from Melia Las Dunas and it looked much more lively and we wondered if perhaps we had made the wrong choice as our resort was quiet. When travelling back we heard quite a lot of negative reports on Las Dunas because it was so crowded.
We met some wonderful friends and have some wonderful memories. I would definitely go back again. At this resort it is Adult only. You have the option of quiet time and you also have the option to have drinks and socialize at the pool bar and in the disco if you desire. It will be awesome when the new restaurants open up.
One last tip - if you need a late check out (we had a 2230 return flight and were picked up at 6pm) - go online and apply (free) for a MAS Loyalty Card. You can print out a copy of your card at the end of your application and it will have your name and number on it. This will get you a 4pm check out on your day of departure free of charge. If you dont have this card it will cost you $35 pesos.
We did use the Spa at the resort for massage and pedicure. It was a nice treat and pretty reasonable.
I hope this will help you out. This is the first time I have written a review but have found others very helpful when trying to decide where to go.
- Official Description (provided by the hotel):
- In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia, Holiday Gems, Booking.com, Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Melia Cayo Santa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Melia Cayo Santa Maria Hotel Cayo Santa Maria
- Cayo Santa Maria Melia
- Cayo Santa Maria Cuba
- Santa Maria Cuba
- Melia Cayo Santa Maria Cuba