I've been to Cuba several times but this Resort tops it all. We arrived around midnight on December 2nd. Upon arrival, my husband and I were greated with a glass of champagne and we were asked to sit on the comfortable lobby sofas while front desk came to us with our room keys, etc. We were taken in the 400 bungalow building by shuttle and our suitcases were brought up for us to our 2nd floor room. The room was big with a king size bed, balcony and we could hear the ocean (it's midnight). The bathroom is large with an amazing shower big enough for two people with rain falling faucet. There is a bath to soak in and bath salts are provided. Everything in the room was sparkling clean. There is a mini fridge stocked, iron, ironing board, umbrellas (in case) and lots of closet space. There is a hair dryer and a safe. When we woke up in the morning, I could see the ocean while lying in my bed. Amazing view!
The grounds are pretty with flowers everywhere. This is a new hotel so bushes and flowers still need time to grow. When we came out of our room in the morning, our buttler was waiting for us and introduced himself as Carlos and told us he was there to take care of us. Asked us what time we wanted to eat and where. He made our reservations for us. This is a plus for us because other places took forever standing in line to make reservations. Your buttler does this type of thing for you. We were also told that anything special needed, he would tend too. One night we asked for a bottle of red wine in our room and he came knocking with the bottle in hand, fully corked. It makes you feel very special and it's nice to be spoiled. Stress is immediately lifted because you can tend to enjoying your vacation fully.
There are two pools. One by the lobby with a bar. The other closer to the beach and right by the snack bar restaurant. Both pools were relaxing and very clean. The snack bar service is amazing. The food is very good and varied. How many snack bars have grilled shrimp with garlic on their menu? Not many. There are two à la carte restaurants, no buffets. My husband and I experienced wonderful evenings chatting with live music, great service and very good food. We had everything from veal, lobster, shrimp, tuna, salmon, Surf and Turf, all cooked to perfection. The wine served is never cheap, very good.
Having the privilege of two other resorts, we booked one night at the Memories Italian restaurant. It was nice to be treated with priority and the food was absolutely excellent. I had raw marinated beef in a lemon sauce and speghetti cooked in a tomato basil sauce. Very good! The deserts are amazing too. We decided to walk back which is about a 7-8 minutes walk. Between both resorts is a little market and there are always security guards. The market area is fun, it's where you find the bank, the spa and the gym along with vendors selling souvenirs. From the Royalton, it's location is right beside the lobby, a 2 minute walk.
The spa is well worth it. For 48 CPC (50$ Can); (you get 20% off when you are a Royalton guest) I got a 50 minute reguvenating facial which was honest to God amazing. While the products soak in your face, she massaged my feet and legs. My husband got his first pedicure which he enjoyed very much. We also enjoyed the hot tub which is surrounded by waterfall, lush greenary, it's very very nice. We also enjoyed the sauna.
The beach is wonderful. The chairs at the beach are cushioned and service at the beach is available. Got to keep those drinks coming! You can walk for 7 km on white sand. The water is crystal clear.
We had a wonderful stay, very relaxing and we would return in a heart-beat. The 18 + is also very nice. When we walked over to the Memories and heard all the children crying, it was nice to come back to peace and quiet and we did not feel the urge to leave our resort. It is small but you are treated with such care and respect that you just want to stay. Thank you to `le Capitaine`, Janet, Mario, Felix and Daniel for nice conversations. Julie is also incredible.