Miguel, you run a tight ship!!! Your hotel staff is one of the best I've seen so far! But let me begin first by mentioning the areas of "improvement"
Yes, there are Mosquitos, people it's tropical HOT and HUMID weather, bring bug spray and problem solved.
Yes, there were repairs needed to be done in the pool area... It sucked, however, what better time to do this than in the low season. The poor workers were working around the clock in extreme hot weather to get it finished. The management did EVERYTHING possible to accommodate and compensate for the inconvenience. What more can we ask for right!?
The Hotel is beautiful, the grounds, the pools, the pathway to the beach... And the beach, truly paradise. Everything is just a little walk away. So convenient to get around. It's peaceful and relaxing. There is entertainment, just enough to bring some fun in the day.
2 closed- sit down Restaurants, Eggselence and Senses, both are very good. The menses are the same/rotating every day, so we have different choices everyday. Elegantly served to us, with such presentation on the plates!! Chapeau to the Chef!!
We stayed in the Cabanas... Just Awesome, for two weeks, we felt like the rich and famous!
Now the staff.... From, Romella, Dania, Andy, Rolly, Rolando, Daymi, Frank, Alina, Mario, our Butlers, Diana and Yoldi.... To the Gardners, the maids, the many others that greeted us we pleasantry and willingness to please us every single day! It shocked us every day!
We did the Trinidad excursion ... Wonderful experience! Beautiful town and beautiful people! We recommend you ask for.a private cab tour, ask for Michel... Recommended by our Butler Diana!
Then we did a catamaran, snorkeling and the dolphins! Wonderful day as well!
To summarize.. We we totally impressed by everything and especially the management staff, Miguel and Mathieu.. Always present and hands on everything! Always checking on the guests to ensure that everyone is truly satisfied and if they are not, they will bend over backwards to make them happy! Top that with elegant accommodations and a paradise of a beach... The vacation was EPIC!!
Thank you! Gracias, Grazie .. MERCI to All...we will definitely come back!! Gina and Alex!!!
I will be adding pictures very soon.
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