Stayed from Jul 8, 2014 to Jul 16, 2014.
This was by far the best trip of our lives. We were treated like royalty – literally! Gorgeous resort, spectacular beach + rooms, delicious and beautifully presented gourmet food, lobster/seafood galore, live music at every meal, incredible staff – the list goes on! We spent my husband’s 52nd birthday at this resort and couldn’t be happier with our choice. Upon informing the staff that it was my husband’s birthday, they immediately took it upon themselves to make the day special, especially our dinner at senses restaurant. I mean, what a show! You have to experience it to know what I’m talking about. You will be pleasantly surprised.
I would like to give a special shout out to Dayami, our “camarera”. She is just one of those people that goes above and beyond. She made us feel welcome and is a major reason our stay was so special. I was excited to go back to my room each day to see the beautiful personal touches that she took the time to add to our room. We developed a beautiful friendship in our short stay. She is simply spectacular at what she does.
Also would like to give a shout out to our butlers, Lionel and Lester. Always greeted us with friendly smiles, took care of daily reservations, and on occasion, would surprise us with luxuriously decorated bubble baths + champagne!
Yurien and Osvaldo, from the beach bar, were also wonderful. They too went above and beyond. They made sure we were always taken care of - always made sure our drinks were topped off, even if it meant running to the 24 hour snack bar to get me a coffee refill! We shared stories and had great laughs together. Spectacular staff.
Honestly, the staff make this place what it is – 5 star. I cant wait to go back!
Grace + Manuel Amorim
P.S to the guy who wrote the bad review re screaming kids and no free chairs by the pool - you have the wrong resort! This is an adults only resort that holds max 250 guests. Therefore, very peaceful and quiet (we thought we were the only guests at the hotel at one point), no screaming kids, plenty of free chairs by the pool, etc. You should take down your review.
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