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“The worst hotel front desk service.”

Casavilla Hotel Taiping
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Casavilla Hotel Taiping
Ranked #8 of 13 Taiping B&B and Inns
Reviewed 30 June 2013

I book 3 rooms from 27/06/13 - 29/06/13. I booked directly with the hotel. I have inform them that will be checking out late and she charge me additional 80 rm per room . My mom is an amputee so she needs a bit of time to get ready and the front office lady which is rude and grumpy from day 1 complain to my aunt that i told her that i was going to check out at 8.00pm and she ask my aunty who was waiting for us at the lobby to pay addiitional 60 rm .We check out at 8.24pm. it's Only 24mins and that unfriendly grumpy rude Renuka devi charge us 20rm per room. This is the most unacceptable thing that has ever happen to me so be careful. I have travel all over this is the 1st time a hotel that is just 1 star charges 20rm for 24mins. SO BEWARE OF Her.

Room Tip: Room is clean but bad front office service. Be careful of that Renuka Devi she very rude and grumpy.
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  • Stayed: June 2013, travelled with family
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2  Thank yati76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casavilla Hotel Taiping

Address: No. 39, 41, 43 Susur Simpang, Taiping 34700, Malaysia
Region: Malaysia > Perak > Larut, Matang dan Selama District > Taiping
Amenities:
Children Activities (Kid / Family Friendly) Wheelchair access
Hotel Style:
Ranked #8 of 13 B&Bs / Inns in Taiping
Price Range: £13 - £23 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casavilla Hotel Taiping 2.5*
Number of rooms: 39
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