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“Outstanding”

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Copperhill Mountain Lodge
Ranked #1 of 9 Hotels in Are
Certificate of Excellence
Liege, Belgium
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Outstanding”
Reviewed 12 December 2012

This place is just outstanding perfect. The high luxury standard of the room/suites overlooking the Åreskutan is just wow!
We spend a weekend in off season and we were prepared that the lift to the lodge was not open and that we had to drive down the hill to Åre village to catch the cable car and ski lifts. It’s a bit long, but worth it.
Also the restaurant experience with local food (lamb) and excellent wines kept our taste buds busy.
We will for sure be back!

Room Tip: Make sure to get a room facing the Åreskutan.
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PAPBELGIUM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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626 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Oslo, Norway
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2012

Husband and I spent a weekend here with our 4-year old daughter, and we all loved it. It was a bit off season so we got the whole SPA area to ourselves (which was great). Staff in the reception, restaurant and SPA were very professional and made us feel most welcome. We had a pre-ordered Half Board Menu which was truly delicious. The SPA was fantastic, and we just loved the atmosphere and the views there. Definitely going back!

Room Tip: Less noise from the bar on the higher floors during conferences/weekends
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McLadyship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2012

The location of the hotel is perfect, it is only a 5 min ride with car to Åre city and it sits on top of a small mountain with a great view of the surrounding are, especially the mountain Åreskutan and the lake Åresjön.
First impression of the room on our stay was not that good. Dead flies on the floor and a very hot room since the room had no air condition. No hotel information binder on the room, so we had no idea what number to dial to the reception etc.
The windows couldn't be locked in opened position, so when winds swept into the room, the windows opened/closed by them selves. Since the room was so hot from the days sunny weather, we had to have to windows open all night to get a somewhat comfortable temperature, with the "bonus" of getting more flies into the room.
We had chosen a Silver Suite, that included a bedroom, a lounge, a small toilet and a big bathroom with both bath and shower. The suite had a very nice view of the mountain Åreskutan! We stayed three nights, and on the second day, the cleaners did not fill up toilet paper so we had to call the reception to get more. Same with the soap on the third day.
The hotel is quite new, so you might think that the rooms should be well insulated from sounds from the other rooms, but that was not the case. In the mornings the usual high noise from doors opening and closing was heard clearly and we were awakened early by it. The windows had drapes and shades but let in too much sun for our taste.
The reception staff was very service minded, the hotel restaurant Niesti served excellent food both at breakfast and dinner. There are three pools in the spa. One big that can be used for some slow swims, another that is knee/waist high that has a higher temperature that is great for relaxing and having a drink in, and the last one outside.

Room Tip: Make sure you get a room with a view of Åreskutan or the lake Åresjön!
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kanngard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InformationDpt, Public Relations Manager at Copperhill Mountain Lodge, responded to this review, 12 September 2012
Dear kanngard,
Thank you so much for taking the time to review us. We take the reviews very seriously and bring up all aspects, good and bad, in staff meetings on a regular basis. Your experiences help us stay on top. In respons to your concerns:
We are sorry about the flies – we are aware of this issue and work with professional bug exterminators during the summer. Since it was brought up in your review, we have been more concious about informing guests at check-in.
The general information in the rooms is all on the televisions this season. Of course, you should have been informed at check-in.
The silver suites have panoramic views, which means a lot of windows and light. Mostly much appreciated by guests, indeed it is possible that it could get too warm and too bright for some. We hope the wonderful views compensated for the lack of darkness and shade, but your comment is noted.
We are glad to hear the reception staff were helpful in solving the room cleaning glitches, and do hope to see you again at our hotel.
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Stavanger, Rogaland, Norway
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2012

The quality of service, the restaurant, the cellar, the spa, even the price is wonderful.I highly recommend this hotel to anyone, in family or in couple. The view is so nice, and you can train, and come back, shower and jump in the outside hot pool facing the valley !

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ludo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InformationDpt, Public Relations Manager at Copperhill Mountain Lodge, responded to this review, 12 September 2012
Dear Ludo S,
Thank you so much for taking the time to share your enthusiasm with others! We love to hear about guests who find that little something that works for them: in your case the workout followed by outdoor hot tub. We hope to see you again soon. Happy trails!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 April 2012

We (2 adults, 2 boys ages 7 and 9) just got back from a week at Copperhill Mountain, and we absolutely loved it. It is very relaxed, the rooms are great, and the food is superb. A week before we arrived my 9-yr-old was put on a very restricted diet by a nutritionist (no gluten, no dairy, no sugar, no fructose) and I e-mailed the hotel to let them know. When I arrived, they got the head chef to come over whilst we were checking in to discuss the diet options, and every evening he produced for Freddy something similar to what we had (reindeer, fish, steak, all beautifully presented) but tweaked to fit in with his dietary requirements. We were gobsmacked - we were expecting gluten-free nuggets and chips every night! I should add that the kids LOVED the nightly kids club in the basement (despite being avowed haters of all organised kid activities) and loved the kids' time in the spa. The only negative thing I could possibly find to say is that, during the school holidays, this really would not be a place for a quiet, romantic, adult-only break because this is a very popular hotel with families.

Stayed April 2012, travelled with family
Helpful?
1 Thank SkipHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InformationDpt, Public Relations Manager at Copperhill Mountain Lodge, responded to this review, 20 April 2012
Dear SkipHampshire
Thank you for your review! We are so happy to hear about your stay and positive experience with us. Your praise has been shared with the staff involved in taking such good care you. We'd be happy to do that again and hope to see you back here again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 April 2012

Modern architecture & design furniture, nested high on the mountain, with access to slopes from the main entrace, with the view to Åre from the pool in their spa... I had this idea of perfect escape from the busy city life.... Peace & quietness in the nature.

Then comes the reality. This is the top holiday resort for the Swedish families. Many of these are not like your average Central European kids who know how to behave.. Think of Astrid Lindgren's Pippi or Emil instead. Combined with church-like architecture, the screams from 1st floor can be heard in your 5th floor room, in spa and during your gourmet breakfast and expensive dinner you miss your ear plugs. Quietness is possible only if you come in outside normal service hours. Your room gets quiet after 8 pm when the spa closes.
And by the way, if you forget your table reservation, dinner is hamburgers, pizza or room service... So live by the clock. And you have no place to hide as you are in the middle of nowhere.. unless you pay exorbitant fees to local taxi driver.

But if you are looking for a family holiday, look no futher. This is a fantastic hotel, and you don't need to worry that your kids would stand out.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TJV_Fin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InformationDpt, Public Relations Manager at Copperhill Mountain Lodge, responded to this review, 20 April 2012
Dear TJV_Fin
During Christmas break, the February school breaks and Easter break, we are a popular choice for families looking for a comfortable place to stay with easy access to the slopes. Sometimes we fail in communicating the Swedish holiday patterns to guests from abroad who travel without children, and on occasion we see a clash such as your experience. We can only promise to try harder to communicate better at the stage of booking.

While on site, in each room we have a list of little tips that will guide couples looking for a quiet stay during the busies times of year. For example, we have spa hours when kids are not allowed, we offer room service breakfast and a private spa area. Our staff is standing by to do all they can to make your stay the best possible experience, if you let them know then and there your concerns. In retrospect, it's hard for us to do anything.

Your main concern however, we have absolutely no control over: the behavior of specific children, or in your experience, all Swedish children as a group. We are sorry that your stay was overshadowed by this. We do hope you find your way up here again. Call us first, and we'll help you find the dates that will suit your needs the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mechelen, The Netherlands
Level 6 Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 March 2012 via mobile

We certainly enjoyed our visit to this hotel, but there are some 'hick ups'. We never had a more warmly welcome as here at the Copperhill reception. The breakfast is more than fabulous, just the service at the breakfast was the worst of our hotel visit. Three ladies were there every morning... Basicly looking bored and wondering what to do. Well, there was enough to be done. Cleaning personel very kind and overall we are satisfied with the cleaning but it would be good to add a little more, esp when it comes to dust everywhere. The spa is more than fantastic and kids-free hours really appreciated. Kerstin Florian products at the showers! Here, too, the cleaning could be better. The floors where slippery with soap rests and the last day of our visit we had to ask to clean as the dirt in the doorway to the sauna was still there. The rooms are great, the beds fantastic and the luxury of a double (?) mega shower... Fantastic. The building in itself is spectacular and just sitting in the lounge and reading or just looking around is a treat (enjoying the local cheese and meat platter till exemple!). For a hotel at this price range we had expected the road and parking a bit better taken care of. All in all we had a marvellous stay at this hotel, but there certainly are (easy) possibilities for improvements.

Stayed March 2012
Helpful?
Thank Spader2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InformationDpt, Public Relations Manager at Copperhill Mountain Lodge, responded to this review, 9 April 2012
Dear Spader2
Thank you for taking the time to review us. Your concerns regarding breakfast staff and room cleaning have been brought to the attention of the managers in question. We are sorry to hear about these details and apologize for the inconvenience and annoyance they may have caused during your stay. Your observations help us improve in all regards, and again we thank you for sharing. We hope you decide to come back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copperhill Mountain Lodge

Property: Copperhill Mountain Lodge
Address: Are Bjornen | Box 19, Are 830 13, Sweden
Region: Sweden > Jamtland and Harjedalen > Jamtland County > Are
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Are
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Copperhill Mountain Lodge 5*
Number of rooms: 112
Official Description (provided by the hotel):
The site is stunning, perched on the tree line, high on the mountain and commanding magnificent views. The mountain resort hotel has 112 suites and hotel rooms, conference capacity for 600 people, restaurants, bars, spa, and its own ski lift with access to Are's large piste system. ... more   less 
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Also Known As:
Copperhill Mountain Hotel Are

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