With the exception of one staff member who did the best he could, service has been unfriendly and unprofessionnal, even rude for one of them.
The rooms are ok, however be aware that the balcony is not private as you could assume according the pics on their website, it is a common long balcony and there are only flowerpots between the areas in front of the rooms. Useless to book deluxe rooms as they are on the side of the - dusty and noisy - road which seems like an error in the concept. Wifi works rather fine but is sometimes weak, noise isolation is weak in all rooms but it has not been an issue for us.
All standard rooms open to the inner court where the pool is. The water is rather to quite cold and there is no sun in the afternoon after 4pm, which can be a point if you plan to rest at the pool when you come back from some day trips.
Whereas the breakfast menu is ok, service seems not able to bear with more than 10-12 guests at the same time (which is annoying if you want to go on a day trip with a schedule).
I would not go back to this hotel as Paksé has a much better choice with Residence Sisouk.
- Also Known As:
- Athena Hotel Pakse, Laos - Champasak Province