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“Our trip lifesavers”
Review of Pakse Hotel

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Pakse Hotel
Ranked #1 of 15 Hotels in Pakse
Certificate of Excellence
Schwaz, Austria
Level 6 Contributor
113 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Our trip lifesavers”
Reviewed 6 January 2012

Though we greatly enjoy traveling in Laos, this was our first trip south and to Pakse. We only stayed at the Pakse Hotel, however based on our look around the city it appears to offer the best value for money as well as a uniquely enjoyable roof top terrace for drinks and dining. The hallways and our 6th floor room were spotlessly clean - the room appeared freshly painted in a home-craft kind of way. The French & Thai dinners on the roof top terrace in the light breeze after sunset was a treat. Though a trekking group or two were lodged at the same time, the hotel was quiet after 10PM and the “Asian-firm” beds allowed for a good night’s rest.

What made our stay exceptional was the outstanding service and generous treatment the front desk team and management provided. We’d asked the gentleman at the front desk to confirm our next day Lao Air flight times on the way to breakfast on our third day. A few minutes later he waved us over and quickly informed us that our flight was canceled. He wisely already had our options ready; check out immediately - a day early and leave for the airport in 20 minutes, or spend a fourth unplanned night in Pakse! Given our pre-paid reservations at the next stop, we elected for the fast check out and a sprint to the airport. The sharp manager at the front desk called Lao Air back to make the arrangements, generously canceled our third night reservation and had a taxi waiting downstairs for us after we’d quickly packed. In addition, the hotel team called the nearby office of our local tour organizer Laos Adventure travel, with whom we’d booked a car a day trip for that day. They arranged a quick refund from these generous folks, which was delivered to us in cash just as we boarded the airport taxi.

Even though this all took less than 30 minutes it was accomplished in a very calm and business-like manner, and with no histrionics. We felt incredibly fortunate to be at the Pakse Hotel in this case. The hotel team provided a level of guest service that would be exceptional in the best of 5 star hotels - which well illustrates that in the end it is the fine people at a hotel like this who make all the difference. Thank you all at the Hotel Pakse.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhileasFoggII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
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English first
Nottingham, UK
Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 January 2012

We picked thsi hotel for the roof top bar and it was worth the extra money! It was lovely to sit in the early evening with either a beer or cocktail and watch the sunset.

We had a standard room which was a little on the small side but adequate.

The breakfast was good with french toast and rice pudding!!!!

The service was very good and all of the staff helpful.

The only down side was that my partner had the runs after a meal in the hotel, it was the only time we had not shared the food (Lucky for me) and the only time either one of us in Laos was ill which was a shame.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelbug1070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarhus, Denmark
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 31 December 2011

Expensive but better than any of the competition by a long way. Pleasant rooms, all mod con's and a great all you can eat breakfast.

Room cleaned everyday, hot water and big white towels which are nice after weeks slumming it. The staff are friendly and helpful. Im not sure what the clown before me was talking about them speaking no English as they all have a reasonable grasp in the reception.

would stay again for sure.

p.s (2 for 1 book exchange also available and some nice titles to choose from)

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davie_p78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp
Level 5 Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 December 2011

We really enjoyed our stay in the Pakse Hotel. Well managed, friendly staff, clean, nice and well decorated rooms. The panorama rooms on the 6th floor offer a nice view over Pakse, but are pricey. Good food is served on the rooftop restaurant, and your (sunset) view is included in the price, which makes it quite expensive to local standards. Pakse main street is only a 3 minutes walk.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristof79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Göteborg
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 December 2011

We stayed at this hotel two nights in November and had booked a Panorama room. The room was clean and to our satisfaction for this price. However, we had prebooked a pickup at the airport and this didn't work out at all. Nor does the free internet work properly. Sometimes not at all. Breakfast is OK, but not more than that.
The Panorama restaurant on the roof on the contrary is great. The service is excellent and so is the food.
But on the whole this is a good hotel for the price, situated in the centre, not too expensive, clean and with a great restaurant!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristina_8486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed 21 December 2011

We had 2 one night stays either side of a river cruise. The hotel is convenient to the cruise departure point (Cafe Sihanouk).

Our first check in was aweful - must have been the stop-gap crew. No english to speak of, no smiles, little welcome, and a lengthy, confusing process. Two of our party of 3 rooms (mix of twins and doubles) got keys to the wrong ones, on different floors which took more time to sort out. The second check in was much better.

Rooms are clean and spacious. There is only hot water available in the shower (ie not in the hand basin), and the 'instant heater' on both occasions in my room was dodgy. However the biggest memory of the hotel is the really hard beds - like sleeping on a board.

The hotel is well laid out and airy. The roof top restaurant is a great place to eat and observe the city. Waiters are good and fun.

There is a tour-booking facility associated with the hotel - we used it for a 1/2 day tour to the waterfalls nearby and were very happy with that.

Room Tip: See if they have any options for a softer bed. There are good views from the upper floors.
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 December 2011

I'm glad I stayed here at the end of my trip to Laos. Rooms very clean (only thing is my room smelled faintly of cigarettes but I left open the windows and it was fine, TV remote didn't work but also not a tragedy). The staff is great both front desk and roof restaurant - courteous, helpful and great English. For me, good value especially with full buffet breakfast included!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCinSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pakse Hotel

Property: Pakse Hotel
Address: Street No. 5, Ban Wat Luang | Champasak, Pakse 16000, Laos
Region: Laos > Champasak Province > Pakse
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 15 Hotels in Pakse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pakse Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Pakse Hotel & Restaurant is ideally located in the historical heart of the city. Pakse is your gateway to southern Laos. French colonial buildings, evening- and day markets, shops and services (banks, airlines, money exchange, ...), as well as Mekong and Sedon rivers are just around the corner from us. Built in the early 60's by the last Prince of Champassak, Chao Boun Oum, completely renovated in 2003 it now reaches International standards whilst the traditional colonial influence/feel is preserved. The panoramic restaurant atop the hotel has become meeting hub of the city, serving traditional Lao, Western and fusion food, complimented by great wines, cold beers and fancy cocktails. The restaurant is set in a wonderful open-air green environment, away from mosquitoes, air-conditioners and traffic annoyances. The view of the city and the Mekong from here is all but stunning. ... more   less 
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Also Known As:
Pakse Hotel Laos - Champasak Province

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