Though we greatly enjoy traveling in Laos, this was our first trip south and to Pakse. We only stayed at the Pakse Hotel, however based on our look around the city it appears to offer the best value for money as well as a uniquely enjoyable roof top terrace for drinks and dining. The hallways and our 6th floor room were spotlessly clean - the room appeared freshly painted in a home-craft kind of way. The French & Thai dinners on the roof top terrace in the light breeze after sunset was a treat. Though a trekking group or two were lodged at the same time, the hotel was quiet after 10PM and the “Asian-firm” beds allowed for a good night’s rest.
What made our stay exceptional was the outstanding service and generous treatment the front desk team and management provided. We’d asked the gentleman at the front desk to confirm our next day Lao Air flight times on the way to breakfast on our third day. A few minutes later he waved us over and quickly informed us that our flight was canceled. He wisely already had our options ready; check out immediately - a day early and leave for the airport in 20 minutes, or spend a fourth unplanned night in Pakse! Given our pre-paid reservations at the next stop, we elected for the fast check out and a sprint to the airport. The sharp manager at the front desk called Lao Air back to make the arrangements, generously canceled our third night reservation and had a taxi waiting downstairs for us after we’d quickly packed. In addition, the hotel team called the nearby office of our local tour organizer Laos Adventure travel, with whom we’d booked a car a day trip for that day. They arranged a quick refund from these generous folks, which was delivered to us in cash just as we boarded the airport taxi.
Even though this all took less than 30 minutes it was accomplished in a very calm and business-like manner, and with no histrionics. We felt incredibly fortunate to be at the Pakse Hotel in this case. The hotel team provided a level of guest service that would be exceptional in the best of 5 star hotels - which well illustrates that in the end it is the fine people at a hotel like this who make all the difference. Thank you all at the Hotel Pakse.
- Official Description (provided by the hotel):
- Pakse Hotel & Restaurant is ideally located in the historical heart of the city. Pakse is your gateway to southern Laos. French colonial buildings, evening- and day markets, shops and services (banks, airlines, money exchange, ...), as well as Mekong and Sedon rivers are just around the corner from us. Built in the early 60's by the last Prince of Champassak, Chao Boun Oum, completely renovated in 2003 it now reaches International standards whilst the traditional colonial influence/feel is preserved. The panoramic restaurant atop the hotel has become meeting hub of the city, serving traditional Lao, Western and fusion food, complimented by great wines, cold beers and fancy cocktails. The restaurant is set in a wonderful open-air green environment, away from mosquitoes, air-conditioners and traffic annoyances. The view of the city and the Mekong from here is all but stunning. ... more less
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- Also Known As:
- Pakse Hotel Laos - Champasak Province