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“Big room but not near amenities”

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Aso Resort Grandvrio Hotel
Ranked #3 of 29 Hotels / Ryokan in Aso
Reviewed 5 May 2014

We were given a big room with 2 double beds and a nice balcony view of the golf course and beyond. Good service, good onsen, especially the outdoor ones. Breakfast was below average. The chef overcooked the bulls eye eggs for the 2 mornings we were there. Good location if you drive to get away into a serene and quiet environment, as the hotel building is about 2km in from the main road. On the flip side, far from amenities.

  • Stayed: April 2014, travelled as a couple
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2  Thank madbirdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 November 2013 via mobile

If you play golf, you can stay this hotel.. they have a golf course also..located in the mountain,so theirs only you can see, golf course.. nothing to do in surronding this hotel..but dont worry, they have little convenient store for you.. the room is average, clean, but i got room when i open the window only can see tree..so when is nite,very dark.. one more advantage this hotel is i love the onsen.. they have outside onsen is very convenience, especially if you come in winter, love it... breakfast facing the golf course,very beautiful scenary..they serve many kind of food..thats enough for us to enjoy it.

Stayed: November 2013, travelled on business
Thank Bagus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

The hotel is a resort hotel boasting a large golf course and onsen. For the price, however, the rooms were not great. The place is big but outdated. They do have a nice onsen. In the evening I went to the onsen and enjoyed the indoor and outdoor hot springs afterwhich I left feeling refreshed and cleansed. Unfortunately, that feeling disappeared the minute I stepped back into my room - which stank of stale cigarette smoke - I felt it just cling onto me. Lastly, the air-conditioning was not working and I was unable to get any airflow in the room - leaving me even more in a smoky situation. To be frank -- nice onsen - cruddy hotel.

  • Stayed: October 2013, travelled on business
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2  Thank Aspen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

When you enter this hotel, you feel that you've been transported back in time to when the caldera was formed. Its SO old fashioned and way over priced. There was none of the usual genuinely freindly service, they weren't even pretend friendly. All the rooms except for the suites were twin configuration. Weird. The breakfast was served in a massive room with unattractive decor. The food was well below average. and again, old one employee could bother with a smile.

  • Stayed: August 2013, travelled as a couple
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1  Thank thomsonkl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

Pros:
1) serene environment and the greenery and scenery surrounding. 2) endless golf course view and hotel allow a walk in the golf course before 7am. 3) refleshing view of pine trees everywhere. 4) indoor and outdoor hotsprings. 5) enjoyed the dinner very much, both food and service were good. 6) had a room with high ceiling and balcony overlooking pine tree forest. 7) Breakfast area is very big with high ceiling and overlooking the golf course.

Cons:
Breakfast was served in buffet style. It was disappointed in terms of food quality and variety.

Room Tip: higher floor and away from lift lobby.
  • Stayed: May 2013, travelled as a couple
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1  Thank ohlovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

This is an interesting place. We came here because we wanted to go up
to Mount Aso. Let me start by advising you that this is hotel is
actually NOT a good place if this is your intention. Although listed
under Aso in Tripadvisor and elsewhere, it is actually close to the
village of Akamizu, one train stop before Aso. Furthermore, it is
outside the village by about 3km so you need a cab to get from the
trainstation to the hotel. Thus, to get to Mt Aso, you first have to
take a cab to the Akamizu Stn, then the train to Aso, then the bus to
the mountain. Much better to get a place close to Aso rail station
(which is where the buses to the mountain depart).

Now to the hotel itself. First, this is definitely a destination for
Japanese tourists. My wife claims she saw one other Westerner but it
would be the only one, I did not see any. There was a single person at the
reception who spoke English. Not too well but enough to communicate
the essentials. However, we saw her only once, at check-in, after that
it was communication by gests and a few simple English words spoken
slowly. Our waiter did not understand that we liked to get some water
with dinner until we slowly repeated the word 'water' three times. But
everybody was very friendly and clearly trying to help.

This place has a distinctly split personality. Already when you get to
the reception, you notice that this looks not like something what you
would expect from a 'resort' (which is in its official name). It is
a simple functional counter, back-set by a garish gift shop that sells
plastic trinkets plus things like the house-speciality 'horse oil
shampoo' (WTH??). This shop is, we were told with pride, open 24
hours. The cafeteria looks like that of a public high school in the
US, complete with metal-leg tables and pale-green plastic table
clothes.

But then you notice that the whole-wall windows show a
gorgeous view of the Aso high plateau and the surrounding mountain
ranges, as well as on the beautifully manicured golf course which
belongs to the hotel! We don't play golf but we believe that it is the
golf course which must be the main attraction. And of course the
tranquility, the beautiful green forests and the mountains.

The whole place has a distinctly institutional flavor, with long
corridors which have a faint smell of smoke. Many guests were part of
organized groups, with several buses in the parking lot. The room was
on the small side (a non-smoking room, and it did not smell of smoke at all) but it had a
balcony going directly onto the forest. I have nothing at all against
faded decor but it is discordant with the high price we paid (more on
that later). There is an A/C which we did not use. The temperature
was just perfect (end of June) and we slept with open windows, to be
awakened by the chirping of birds.

So far for all the bad parts. Let's get to the good stuff: The onsen is pure heaven, with two
outdoor and one indoor basins of natural hot mineral water (but
sweet-smelling) and even a Finnish (dry) sauna. Plus a cold water pool
and all the usual amenities.

And then there is the food. The breakfast is good but not
exceptional, with both Western and Japanese dishes. Very good but not
too different from what we had in other hotels.

But the dinner is stunning. Five courses, each with several dishes,
and all superb. I have eaten in Michelin-rated restaurants elsewhere
and this is in the same class.

I mentioned the price. We got the 'room with two meals' deal,
including breakfast and dinner. It cost about three times of what we
paid for a very good hotel in Kyoto, Tokyo and elsewhere (without
dinner). Using the onsen added an additional nominal fee (150Y per
person per day). For the hotel alone, the price we paid would be outrageously
expensive, in particular since we had to add 5000Y more for the cab
rides to and from the hotel. On the other hand, the amazing dinner
would probably cost half the room rate by itself (quite possibly more)
if you bought it in Tokyo, so seen it this way it was a good deal overall.

In summary, this is definitely an unusual experience. I do not
recommend using this hotel if the reason you come here is to go to
Mount Aso. Get a place close to Aso station for that. However, if you
want to be REALLY surrounded by greenery (and no foreign tourists),
and you appreciate world-class cuisine in an unusual environment, this
could be just the ticket.

For us personally, it would have been a
great experience to come to this unusual place for one night, it would
have been worth it for the dinner alone. Two nights was a costly
mistake.

  • Stayed: June 2013, travelled with family
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5  Thank ErnestFromBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

We travelled from Beppu and stopped at this resort for a night before continuing our journey to Mt Aso the next day. The hotel is located in an isolated area, away from everything. The exterior of hotel is very ordinary, and there weren't many guests in the hotel either. The staffs at the reception and restaurants were polite, efficient and helpful. The rooms were standard sized, clean and adequate (yukata, a casual kimono worn for onsen, was also provided in room). We regretted not having tried the onsen at this hotel due to time constraint. Breakfast (buffet) and dinner (full course, Japanese) at the restaurant were excellent. There wasn't much going on in this hotel day or night except golfing, massage and onsen. This place provides the opportunity to truly relax in a peaceful and serene environment that's often lacking in our lives. Aso Resort is a great place to spend a night when in the Kumanoto area.

  • Stayed: January 2012, travelled with family
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Thank MacLik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aso Resort Grandvrio Hotel

Address: Akamizu Yonezuka Onsen, Aso 869-2232, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Aso
Amenities:
Bar / Lounge Spa
Hotel Style:
Ranked #3 of 29 Hotels / Ryokan in Aso
Price Range: £61 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aso Resort Grandvrio Hotel 3.5*
Number of rooms: 207
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