My wife and I travelled to a long and beautiful Chile vacation this past March – and started off down south, deep in Chilean Patagonia moving up northwards. Landed in Santiago, took a flight to Punta Arenas and drove into Torres del Paine. I was initially looking at hotels in Puerto Natales, or other traditional hotels such as the Explora/Singular. One of the best decisions we made was to stay at Patagonia Camp instead. This was the highlight of not just our trip down in Patagonia, but the best hotel/hospitality experience during our entire trip. We stayed at a couple of other nice properties – this was the best by a fair distance.
Location: First and foremost, an awesome location. We drove into Torres del Paine on our own, and while the roads are not the smoothest drive in the world, it was part of the charm. Rugged, beautiful, and windy Patagonia. As the camp will inform you and you’ll read other places, there IS construction going on in parts of the national park, and it results in some detours and some delays – none of these the fault of the Camp, but they go out of their way to ensure they make things as comfortable as possible even with these problems. The final 1-2km road leading down to the Camp could probably be made a little better however…it has some big, nasty potholes.
Rooms: As you drive in and get a glimpse of the “Yurts”, you know you’re somewhere different. The view from pretty much all Yurts is maaaaagnificent. The lake (lago) and the mountains in the backdrop from every window of the yurt, and the small porch in front is just something that words won’t do justice to (watching the stars at night here...magical). We got yurt #12 and thought it was an awesome/perfect location…not too high up near the restaurant/reception and not right at the lake – and great views. As I mentioned the place is windy…oh boy is it windy….and the yurts are just solidly built camp like structures. So you’ll hear the wind and are hopefully comfortable with sleeping with the howling winds at times. We were ok with it, and enjoyed it for the most part. It was part of the experience.
Food: For me it was delicious and creative…for my wife, who is a vegetarian with very specific tastes, it was (never bad, but) sometimes merely acceptable sustenance for her :)…but her fault for being a vegetarian hah!! That said, the staff was always so very considerate of her diet, and there were times where they saw she had a smaller portion (like only a soup or risotto during a buffet spread) and wouldn't charge us (or partially charge us) for food without any prompting from us. Things like that stand out as special. The servers (including Maria and the other gentleman who’s name I forget)
Excursions: We only went for one of these, but they are well planned by very friendly, very knowledgeable people. We did the Fauna tour and not the base trek, as we had our own car and did some driving/trekking on our own the other days. But even though we told the excursions staff/guides we would do it stuff our own, they would come over and give us tips and show us things we could do. They kept asking if everything was OK, if we wanted to follow their excursion bus for route guidance…just in general a fabulous bunch of people. A big big BIG shout-out to Francisco (the carjacker) and Jorge, and all the other guides who were so very friendly.
Hospitality: The part that won us over truly. The people at the reception, the wait staff, the excursion guides - all seemed to be genuinely nice and helpful people looking to make your stay the very best possible. You know how you nice hotels trying to save money, and offer you as little as possible, or just as much as you've paid for…well that was the one thing that seemed so different. Sure the things still cost money here, but if you asked for something you got it without consideration for money. You ask for a glass of wine in a package lunch, you’ll get it topped up and be asked for seconds. One day we were stuck at the construction coming back for about an hour, and ran into one of the tour buses – they helped us pass time, and the first thing they asked was…hey want a drink?...we have some. We hadn't even paid for the excursion and were doing our own thing. There were many such examples…where we’d ask for something and get way beyond traditional service expectations.
Finally the ladies at the reception that we dealt with most often – Pamela and Tessa – very very friendly and always available for help. Once again they would go out of their way to call up places and make sure they were open for us, or to tell exactly where to go etc.
All in all, Patagonia Camp was a fabulous start for an awesome trip to a beautiful country. I wish we had more days there – maybe one day we’ll be back
- Official Description (provided by the hotel):
- Along the Shore of Toro Lake in a region of extraordinary beauty, Patagonia Camp is the first luxury camp in South America with a chic collection of glamorous Yurts. The camp's 18 impeccable and spacious Yurts are comfortable and stylishly furnished, equipped with central heating, ensuite bathrooms and even views of the stars through a central window in the roof. Activities include kayaking, fishing, scenic tours, hiking and trekking in the Torres del Paine National Park, recently named The 8th Wonder of the World, only 15 kilometers away. The restaurant offers a variety of typical Patagonian food with a gourmet touch, such as King Crab, Patagonian Lamb, Austral Salmon and more! Patagonia Camp is a unique nature experience and a truly different and new concept of accommodation in a close contact with the natural environment and with great comfort! ... more less
- Reservation Options:
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- Also Known As:
- Patagonia Camp Hotel Torres Del Paine
- Patagonia Camp Torres Del Paine National Park, Aisen Region, Chile