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“Cozy country hotel with good food and service, but also pricy and with some drawbacks”

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Hotel Posada Tres Pasos
Reviewed 28 November 2012

The hotel is very cozy, sitting in the middle of a small valley in the paved road between Puerto Natales and Cerro Castillo (the road to Torres del Paine proper is not paved from Cerro Castillo nor from Puerto Natales) and featuring only a handful of rooms and a traditional interior with a big (shared) fireplace. It is a bit far away from the park (about 1 hour and a half from the park entrances), so it is not very suitable if you need to be at the park early for a trek, but it works well if you can be at the park at around 8am at the earliest and go to bed early the evening before.

There is no mobile coverage in the area, but the hotel receptionist will happily let you make calls if you need to. Also, there is no electricity grid in the area, and the hotel uses a generator and wind power. Electricity and heating are turned off around midnight, and can fail during the day (it failed the night of our arrival at around 10pm, and never came back until the next day). So, it can get really cold at night, but the bed is very comfortable, and it comes with a thick duvet.

Service is good, with all the hotel people being nice and ready to answer questions or to just do small talk. However, when we arrived we were supposed to stay on room 7, which is the best room (both in terms of views and size), but there was a mistake and room 7 was occupied for the night, so we were put in room 5, which is smaller and faces the road instead of the field behind the hotel. That is not a big deal, but room 5 is much closer to the generator, and when it turned on early in the morning it woke us up. We were moved to room 7 on our second night, and it was much better.

Price-wise the hotel is cheaper than the high end options in Torres del Paine and Puerto Natales, but it is still pricy, perhaps because of the remote location. It is definitely much more comfortable than a camping (it gets really cold at night in the area, even in late Spring), but probably much more expensive, too, although I do not know the camping prices. As mentioned in other reviews, there are no restaurants nearby, so eating at the hotel is the default option. The food is good, but a bit pricy for Chile, at $24 per person per dinner. I had lamb, the local specialty, both nights, and it was very tasty, although the first night it was a bit dry (the second it was nice and chewy). The wine selection is not very big, and a premium is definitely paid. Desserts were really good and varied, with wine-cooked pears, apple streusel, rhubarb parfait among the choices. Breakfast was included in the rate, and it very generous, featuring several types of bread, scrambled eggs, ham, cheese, orange juice, milk, cereals, yoghurt, and tasty home-made rhubarb jam.

So, summing up, as the title of the review says, a cozy country hotel with good food and service, but also pricy and with some drawbacks. I would give it a 3.5, but since I cannot do that, I will go for the 4, only if because most of the drawbacks arise from the remote location of the hotel, and because most good hotels in the area seem to be pricy.

Room Tip: Room 7 (queen bed) has the best views and is more ample than other rooms. Room 5 is smaller and face...
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  • Stayed: November 2012, travelled as a couple
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2  Thank MarkamBey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 28 reviews

Reviewed 18 December 2011

Just came back from a trip to Chilean Patagonia, that included the "greatest hits" like the famous park but also more isolated places, hardly visited by any tourist: I can't be happier to have stayed in this Posada, placed 16 miles from Puerto Natales on an excellent paved road.
The friendly and cozy house has an astonishing view of Cerro Campana and a deep valley, it also has a huge chimney that invites you to sit by and enjoy a book or just listen to the wind. The rooms are big and clean, the bed was warm and comfortable and the breakfast is the biggest and more delicious I have ever had in any hotel I have been in my life. If you plan to dine there, you'll enjoy the fine cuisine of Viviana, which I recommend!
Besides the hotel and food, they offer horse back riding tours (which we didn't take) that seemed quite amazing, like riding to Cerro Castillo and Lago Brush.
Hella, the owner, is friendly and welcoming; together with Macarena, her daughter, will do any effort to make you feel comfortable. Plus, they can advice you to visit some really interesting places off the over loaded buses packed with tourists on the way to Torres del Paine.
If your expectation is the service and comfort of a typical hotel, this is not the place for you. On the contrary, if you want to experience the real Patagonia, with the wind, the isolation and the peace of the huge landscapes, this is a perfect spot to stay before heading to the famous places like Torres del Paine or Calafate.

Room Tip: Room 7 has an incredible view
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  • Stayed: December 2011, travelled as a couple
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2  Thank Andres45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2011

We stayed here for 4 nights. We had a lovely room with views over the valley. The website is deceptive, the staff DID NOT speak English, so arranging any other activities and even meals was difficult if one does not speak a reasonable Spanish. The location is stunning, but it is 40ks (80ks return) to the nearest good restaurant in Puerto Natales on paved road, half this distance on paved and gravel road. Again, we had to travel the 80ks return to just fill up the petrol tank! So you have to eat there and this is really expensive. As costly as the rooms. It's too far to go to Torres del Paine for a daily excursions and impossible if you plan to do some hiking - it takes 2 hrs at least on unpaved, difficult roads. So it's best only as a stopover to get to Torres. However, there are lots of lovely walks from the Posada and also we saw Condors flying over each night on their way back to their mountain home. The winds can reach a real velocity and I found them howling around the Posada very exciting, but my partner found it difficult to sleep and the wind speed unnerving.
It's probably best to stay in Puerto Natales for Torres del Paine and go up on the boats which do a day trip. If you want to hike, then it will be necessary to stay closer to the Park to do this.

  • Stayed: January 2011, travelled as a couple
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5  Thank VAGABOND0445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2010

I stayed for one night at this hotel. Hadnt researched it but took what a travel agent organized for me. Wow. I wish I had stayed there all the nights in my trip around the Chilean Patagonia: the setting was phenomenal, almost in the middle of nowhere with mountains, big sky and beautiful gardens - simply a peaceful place.

The staff was very friendly, the food was great but especially the breakfast (which was included).

Being a very isolated place, I enjoyed disconnecting but that also means no electricity after midnight. It didn't affect me one bit (plus they give you a battery powered lamp should you need it in the middle of the night!).

I would seek to come back to that part of the world to enjoy the region but also to stay at a place like this.

  • Stayed: December 2010, travelled solo
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Thank ilivetotravel_Raul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: Es un lugar aislado con su encanto. Energia electrica limitada, por lo que el wifi funciona limitada...
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  • Stayed: November 2017, travelled as a couple
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Thank Ignacio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017
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  • Stayed: February 2017, travelled with friends
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Thank Fer1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2017
Google Translation

Room Tip: nicht Zimmer 4 - laut und klein
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  • Stayed: January 2017, travelled with family
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Thank HaJo0806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Posada Tres Pasos

Address: Km 38 Norte, Torres del Paine National Park, Chile
Region: Chile > Magallanes Region > Torres del Paine National Park
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Torres del Paine National Park
Price Range: £124 - £142 (Based on Average Rates for a Standard Room)
Number of rooms: 9
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Also Known As:
Hotel Posada Tres Pasos Torres Del Paine National Park, Aisen Region, Chile

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