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“Amazing touches and attention to detail created a...”
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Excellent
62 reviews
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Overview
Farmhouse -
5 Bedrooms, 4 Bathrooms, Sleeps 11
Downham Market, Norfolk, East Anglia, England

Reviews from our community

Excellent - based on 62 reviews
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Reviews from our community

SealieG
Norwich, United Kingdom
1 review
“Amazing touches and attention to detail created a wonderfully special weekend”
Reviewed 26 June 2015 for a stay in June 2015

I stayed at the coach house for my hen party weekend with a group of girlfriends. As soon as we had booked the Coach house Anna went to every effort to make our stay as special and enjoyable as possible. We arrived to freshly bakes scones and champagne on ice, our groceries had been delivered and put away and the wood burning hot tub was fired up and ready to go and throughout the whole weekend their presence was totally unobtrusive but each encounter enhanced our experience and enjoyment. Anna colluded with my friends and fiancé to help organise surprises such as a chef to cook us all dinner, an amazingly delicious cake made to my fiancé's specifications and she also took some really special photographs of us all (being not only an amazingly talented baker and home maker also a professional photographer.... and she's so nice!! ). The beds were incredibly comfy, all the facilities in excellent condition and the freshly baked Chelsea buns delivered to our door by their incredibly polite and sweet son on sunday morning were absolutely perfect for mopping up our hangovers. I cant recommend this place enough, Anna and Mat have really got it so right.

Date of stay: June 2015
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2015
We're glad you enjoyed your hen weekend! The Coach House is ideal for celebrations and we're always happy to help with bunting, cake, bubbly etc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
444usm
Liverpool, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Our holiday exceeded all our expectations”
Reviewed 5 June 2015 for a stay in June 2015

Our group voted unanimously that this was one of the best holidays we have had. The owner made us feel very welcome and very generously laid on delicious scones and jam and fresh flowers to welcome us. Nothing was too much trouble for Anna - freshly baked delicious bread, a fantastic hot tub ready for us whenever we requested it and plenty of helpful advice on local attractions.
We would love to come back again, each with their own extended families.

Date of stay: June 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The warmth of the welcome and the high standard of the accommodation.
Liked least: That we could not stay longer
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2015
We're glad you had a lovely time and enjoyed your holiday. Thank you for your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonyel
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Look no further. It's luvverly.”
Reviewed 20 May 2015 for a stay in May 2015
1
person found this review helpful

Have just stayed there for a long weekend. It is actually even nicer in the flesh than it looks in the photos - cosier and less hotel like.

The house is beautiful and spotless, and the owners helpful and friendly to a fault. The kitchen is perfect for large groups of merry people.

Small details really count, like the delicious freshly baked scones and bread, and the high quality radios and other kit, not the 'cheap as possible' usual stuff. We had some fun trying to get the right temperature with the (also high class, cedar wood) hot tub - a bit of skill on our part might have helped! We managed to set off the super sensitive kitchen smoke alarm several times, but I know they are looking into sorting that out.

All in all we all loved it, had a great weekend, and would be delighted to return.

Date of stay: May 2015
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2015
Thank you for writing a review for The Coach House, we look forward to seeing you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
william46...
Lydney, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous”
Reviewed 11 April 2015 for a stay in April 2015
1
person found this review helpful

Visited the coach house for a family wedding. Anna made us so welcome, freshly baked bread, scones, homemade Jam and fresh eggs awaited our arrival. The Coach House was perfect for all our needs, rooms were immaculately clean as were the lounge and Kitchen. The children enjoyed the grounds to play in, the setting couldn't have been better. Also the Hot Tub in the enclosed courtyard was ready and waiting for us to relax in after our long drive, heaven. Can't praise Matt, Anna & Family enough for the welcome and assistance that they provided. Would definitely stay again.

Date of stay: April 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Having to leave
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 May 2015
Such kind words, thank you! We love providing a special holiday home and experience for our guests and are glad you enjoyed the home baking! Eggs are fresh from our little flock of hens and are much appreciated too. Sending you our very best wishes and do come back to see us again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lady-Wand...
UK
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Absolutely perfect....”
Reviewed 8 April 2015 for a stay in March 2015
2
people found this review helpful

Right from arriving at the Coach House Anna made me welcome. I arrived early because of a shopping delivery and was quite happy to wait outside but Anna insisted on making me a cup of tea!
The house is beautiful and immaculate through out. Every last detail is thought of and those personal touches that make such a difference. Homemade bread and scones, as well as plum jam on the table, Lindt chocolate bunnies and lambs in our rooms, ice cubes in the freezer, fresh flowers throughout the house and fluffy bathrobes in all the bedrooms etc etc.
Everything in the house is of such lovely quality and Anna and Matt have really thought about what their guest might need whilst they are away. Videos, games, books, iPod docks throughout, fantastic surround sound tv, well equipped kitchen, underfloor heating all added to the feeling of luxury and that's before I even start on the hot tub! Anna and Matt lit the tub for us, gave us a lesson in what we needed to do (very simple) and even offered to keep it topped up with logs for us if we went out! It was amazing! A lovely 38 degrees, laying in the tub, looking at the stars on a very nippy evening was just heaven!
On Sunday morning we had a visit from Anna and Matt's lovely son who brought us some homemade hot cross buns straight from the oven!
We were so sad that our time there came to an end and we'll definitely be back at some point.
After we left I realise that I had left my iPhone charger and I emailed Anna. She had already found it and parcelled it up ready for posting to me!
The service really was amazing and I just can't fault anything - thank you for a lovely, lovely time

Date of stay: March 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 May 2015
As we live nearby it is great to be able greet our guests personally. I was more than happy to help with your shopping and am really pleased your weekend at The Coach House was such a success! Looking forward to seeing you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delft, The Netherlands
Reviewed 28 March 2015 for a stay in March 2015

Date of stay: March 2015
Travelling group: Large Group
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 May 2015
Great to hear you enjoyed your break at The Coach House! Many thanks for your kind words and hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
2woollyju...
Kent, United Kingdom
Level 5 Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Accommodation, Great People, Great Time!”
Reviewed 8 January 2015 for a stay in January 2015

Our family of 6 adults, 3 children (aged 12, 9 and 3 years) and a 6 month old baby stayed at The Coach House for four nights and it was a wonderful way for us to see in the New Year together. The accommodation was all we hoped it would be, and more! Spacious, clean and comfortable with added creature comforts such as lovely smelling toiletries, soft white dressing gowns and towels, crisp white sheets and a thoughtful chocolate was placed on everyone's bed! Our baby granddaughter even had a mini chocolate bear and a soft cuddly toy in her travel cot!

The warm and friendly welcome from Anna, together with her homemade bread, scones and jam, and other goodies, were very much appreciated and enjoyed! Loved the fresh flowers too! Anna's pleasure in creating a holiday home environment, and in looking after her guests, is very obvious and this is also shown in her thoughtful attention to detail.

Despite a very cold New Year's Eve, we decided to try out the new hot tub in the courtyard and, with helpful advice from Anna, my husband spent the afternoon 'feeding' the tub with copious amounts of wood supplied free for said purpose. Matt kindly brought in a further supply of timber when hubby was concerned that stocks were getting low. It was finally decided to take the plunge around 10pm, when the water temperature had reached the recommended 36 degrees centigrade. So six adults and the two older children cautiously got into the tub - the unique experience under the festive lights will remain in our memories for ever!

All in all, we had a brilliant time at The Coach House and would definitely recommend it. Thank you very much to Anna and Matt for a great 5* experience and a special thank you to Dominic for his friendly help and assistance. Have a very happy and successful 2015, you so deserve it!

Date of stay: January 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The owners' thoughtfulness
Liked least: Leaving!
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 May 2015
We're glad you enjoyed the hot tub and had a relaxing New Year's celebration at The Coach House. We look forward to welcoming you all again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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