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“Delicious food, perfect location” 4 of 5 bubbles
Review of Santa Marina Beach Hotel

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Santa Marina Beach Hotel
Ranked #3 of 32 Hotels in Amoudara
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Delicious food, perfect location”
4 of 5 bubbles Reviewed 5 August 2013

We spent one week in Santa Marina Beach hotel close to Heraklion in Crete, begining of July. The hotel as a structure was fine (definitelly a 3*+ not a 4* htl), would need a renovation for sure. The family rooms have a terrace with direct access to the garden and the beach. The food was excellent, apart of the selection of the desserts. A lot of fresh fruit and vegetable, a typical greek food corner, baby corner as well. Nice pool, very nice and clean beach. Perfect location - only ca.15 min. from the capital of Crete Heraklion (bus stop just in the front of the hotel). Helpful receptionist Maria. Close to the airport. Nice programme for kids - animation only in French language.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank prglovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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266 reviews from our community

Traveller rating
    57
    139
    46
    14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
Iasi, Romania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 December 2012

I should start this review .. to say that this hotel.. have a lot of french guests .. everybody is speaking french ..
This hotel may be not the best I ever been.. but it was nice feeling being there. Room was clean .. food was good .. not spectacular .. but diverse .. The animator was nice and trying hard to entertain the guests. There was diversity in type of drinks .. from juice to cocktails .. beer to vodka.

In the front of the Hotel .. there is a bus station .. you can go in Heraklion for shopping and fun !
Also in Amoudara are a lots of bars, disco .. shops.. but the real night life is definitely in Heraklion..

Room Tip: Take a room at the vest side of hotel.. there is zero noise ..
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  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
14 Thank ioanaroxana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa Israel
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 25 September 2012

We stayed 5 nights in the hotel the rooms are very disepointed the tv was smaller and the bads was un confutable at all. The facility and the food was great. The stuff was ok and kindly . You must pay attention to the location most of the site took you to the Santa marina beach at hania. This hotel get the same name but located at Amoudara. The location of the hotel Binding to rent a car. You can find a great car rent at the main street.

Room Tip: All the rooms look the same if you like silent take room afar from the pool.
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  • Stayed September 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Neo322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 August 2012

We were a bit afraid after the "stay away" reviews below, but our holiday in this hotel turned out to be a very pleasant experience.
The hotel itself is a bit worn-out, I would credit them with 3 stars, but as we spent minimum time inside the room, it was OK. The beds were comfortable, the service was good, towels and sheets were changed daily.
The food was almost perfect, perhaps the breakfasts a bit samey, but otherwise we were very satisfied with the range and choice, especially fruits/vegs and desserts. The year before we spent our holiday in a 5***** hotel in Turkey, but the choice and range was considerably better in Santa Marina.
The beach - Ammoudara is a 7 km long sandy beach, the AI hotel customers had the sunbeds and umbrellas for free, the AI beach hotel bar served soft drinks, beer/wine and ice cream, the staff were very polite and effective.
The beach is guarded between 10 a.m. to 6 p.m. and the guard won´t let you swim outside the marked area, as there is a huge rocky formation some 15-20 metres from the shore with lots of sea urchins. The marked area of the sea is sea-urchins free. There is a lot of space for swimmers anyway, as the beach is 7 km wide.
What travel agencies probably won´t tell you - there is an electric plant at the left corner of the beach, some 3 km from the hotel, with 5 high chimneys. It seemed to be working every day, incl weekends, but as the smoke went off in a different direction, it was not disturbing. Anyway, it is an ugly spot on otherwise very scenic and beautiful left side of the beach.
The resort itself is visited mainly by the French (70%), the rest is divided between the Russians and Slovaks, I heard some Czech, Polish, Hungarian, some German and some English too. The animation team (Lookea) is 100% French, they are very friendly and try to engage other nations too, usually without much success :) I can imagine that that could put off some other big dominant western European nations (especially Brits and Germans) who are used to have animations in their language, but for us, animations are a totaly irrelevant criterion.
And perhaps - it is worth to stress, as we are speaking about Greece here - there were no visible effects of a crisis situation in the Santa Marina resort, staff friendly and polite, no shortages, no strikes, no hordes of desparate locals wanting to attack German tourists :)
N.B. we were a party of 4 people, 2 adults, 2 kids (10 and 8 years old)

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
14 Thank Pav0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

We stayed 4 nights in the hotel, the rooms were clean enough and we had clean towels and sheets every day. We got a baby cot in good condition. We were happy to be treated a bottle of wine and fresh fruit by the hotel´s room service.
We needed to put some raw meat in the freezing for a day and they were helpful as they served us by putting it to the restaurant´s freezer.
You have to prepay the whole days which I think may be a problem if sth changes in your plans.
What we did not like is that the whole animation programmes of the hotel was in French. We are Greeks and we didn't feel at all that we are in our country.
In general though it is a decent hotel and we would stay again.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Tania_n123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banska Bystrica, Slovakia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 July 2012

Very good hotel, food was delicious and nice prepared. Many types of meat, pasta, vegetables, fruits. Icecream whole day. Drinks - super (beer, raki, ouzo, whisky, tequila, wine...). Rooms was cleared every day. We has one year old child and we was worried about food and sleaping. But hotel reserved baby bed. No problems with waiters, animators and other staff of hotel.
Weather was much windy, but ... Beach was clear and beachpatrol was friendly.

Room Tip: Rooms in main building 2+2 with garden view.
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  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Kamil_Fako
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lockerbie
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 10 October 2010

We got put up here for one night by Thomsons when our flight got delayed. Supposed to be 4 star what a joke. The room was disgusting, there was human hair in the bed on the floor and on the tiles in the bathroom. The room looked like it had been closed foe weeks it was damp and dirty. The bath was at least 20 years old and it had been painted and the paint was now coming off.
The food was ok but if Thomsons try to put you here if you are delayed please refuse. We made out thoughts known to the rep.
Worst hotel we have ever stayed in.

  • Stayed October 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank brewster57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Marina Beach Hotel

Property: Santa Marina Beach Hotel
Address: P.O. Box 32 Gazi, Amoudara, Crete 714 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Amoudara
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#3 Luxury Hotel in Amoudara
#3 On the Beach Hotel in Amoudara
Price Range (Based on Average Rates): £
Hotel Class:4 star — Santa Marina Beach Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
Santa Marina Resort is located directly on the long and sandy beach of Amoudara (which is also the name of the nearby lively village), only 5 kms away from Heraklion (the largest city and the administrative capital of Crete and only a few minutes away from famous archaeological sites (like Knossos) and landscapes of natural beauty. With 208 rooms, bungalows and suites - that make up the three-story main building and 4 bungalow complexes - our hotel offers all the comforts necessary for an enjoyable accommodation and a memorable summer vacation, while our restaurant offers a huge variety of culinary delights, including Greek and Cretan cuisine and daily specials. ... more   less 
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Also Known As:
Santa Marina Beach Amoudara
Santa Marina Beach Hotel Crete/Amoudara

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