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“IMPORTANT - PLEASE READ THIS IF CONSIDERING GELINA”

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Gelina Village Hotel & Resort
Ranked #17 of 20 Hotels in Acharavi
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“IMPORTANT - PLEASE READ THIS IF CONSIDERING GELINA”
1 of 5 bubbles Reviewed 3 May 2014

To be fair......I'm guessing that in it's history, at some point this place may have been worthy of 4 or maybe 5 stars. The multiple villa style blocks of rooms were built to a high standard and in a well kept condition would look be impressive. Unfortunately times have moved on. Yes the water park was closed...we were well informed prior to the booking. I'm basing these notes on the data provided by "On the Beach" holiday web site.

Overview
The Gelina Village lies directly at the edge of Acharavi which is on the northern coast of Corfu and is not too far from Sidari. True Enough

The village is situated in vast grounds ....very true expect to do a large amount of walking.

which lead on to the long sandy/shingle beach of Acharavi which has been awarded the European blue flag in 2000. Beautiful beach you can explore for miles..Wonderful !!

The resort is flat...True Enough

And has many bars,.....True but they were not open often enough. Actually we only found two. The second bar was located by the beach front swimming pool and only opened from 10am to 6pm

The beach front pool is worth a mention. It had no water in it all week from april 26th to May 3rd.
When we complained some effrot was made to commence the process of filling it....it is huge and is likely to take a week to fill. During the process various cracks and issues were discoved and i doubt if this pool will open before June.

Many restaurants and shops...Not really bit of a mis-use of the word many we found the two shops located in the basement next to the Spa. These shops had standard Greek opening hours so 10:00 to 14:30 the 17:00 to 21:00 perhaps.


and the hydropolis waterpark is located next door to the hotel.- Yep but make sure it is actually open for the period of your stay.

Distance from Airport
The hotel is located 37km from the airport - sounds about right

Rooms
All apartments have balconies or direct access to the gardens, a fully equipped kitchen with fridge, TV, direct dial telephone and safe deposit box (extra charge applies). The en suite bathroom includes a hairdryer. Internet access and tea and coffee making facilities are provided, and all the rooms are air-conditioned.

Actually the rooms scored well ....except the hair dryer is very very low power, the beds are like something out of the flintstones the cushions are either very very new or very dense memory foam but either way very uncomfortable


Sports & Entertainment
Three floodlit tennis courts, - True but we only ever saw one court in use and the other two were overgrown with weeds, and grass and looked totally derelict. We never ever saw the floodlights on

a basketball court, - True but over grown with weeds and looking totally derelict

a table tennis table - Not seen found or proven
football pitch (60 x 40) - not seen or found or proven defintely not openly available,
pool/snooker, darts and archery. - not seen or found or proven

The hotel has an outdoor swimming pool and a poolside snack bar. True and the poolside lunch facility was more than adequate.

The hotel offers Greek nights with folklore dances; - We experienced the frist entertainment evening of the season and the Greek dance show did go well. It was delivered to a very small area of the restaurant dinin g floor and the entie thing felt dangerously compact but cosy and compact so developing a warm atmosphere - Strange experience.

fish and barbeque beach parties are organised - Definitely not in the last week of april

and the professional entertainment team offers daily activities for adults and children. - The professional entertainment team - both of them - turned up on the 4th day of our holiday with their first efforts made on the 5th day.

There is also a spa with a heated indoor pool, hydromassage, steam bath, sauna, algae/mud therapy, hot tub, relaxation area, beauty salon, body treatments and gym, all for an extra fee.
All true enough but The only item above open in the last week of April was the indorr heated swimming pool.

Got to be fair - the entire pool spa are provides further evidence of the sentiment above. This resort was built and conceived with the highest standards in mind. Some where along the way things went badly wrong the place probably went bust in the recent finance crisis and fell into a state of total disrepair

This includes broken damaged sewage to many of the blocks of rooms but particularly to the main block outside the front of the restaurant. But these repairs seem to be in progress.

The resort is vast and the walks between buildings are longer than usual. This is worsened b y the fact that many of the street lamps have failed and are not yet repaired.

Many of the features / facilites are in poor state, damaged and/or broken. The worst item might be the seweage drainage adjacent to the poolside restaurant - with raw sewage over flowing from the drain cover - When I complained reception stated the engineers were due two days ago. When asked when the problem would be fixed the receptionist replied "how would I know - I am only a receptionist".

Whilst on this subject we asked why the grounds were totally overgrown with grass 6 feet high and broken bushes and trees lying everywhere. A very similar reponse followed by "Do you not realise that Greece is in crisis" .

Possibly a fair point but it seems the crisis does not affect the nearby Mare Blue resort in Agios Spyridon.


The map of the resort details a zoo. There is a zoo and the entire area is apparently a nature reserve. So be ready for fresh country air nearby the car parks and many fascinating sounds and noises throughout your stay.

The combination of dis repair, dereliction, under funding, poor morale and lack of maintenance make this place a total no go zone. Wait until its been brought back into good order - could be good if every penny earned is re-invested and original sentiments are restored.

We can only explain this place with a theory - it went bust in the finance crisis - went derelict over the past year or three and somebody has decided that the hotel should open - and to hell with the consequences. We have been travelling together for twenty years and nothing was ever so badly mis-sold to us before.

We tried contacting our booking agent with no joy. When the receptionist (mentioned above) actually got a signal- there was never an answer. We asked what happened in an emergency?
He to informed us that two weeks ago somebody on ste was injured - the ambulance took 90 minutes to arrive because it had to pick up three other casualties along the way .

pretty unsafe too then !

All in all look at other options until this place has had time to complete its adhoc - on the fly renovation.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank PKL100200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Dutch first
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English first
Birkenhead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 26 April 2014

We went to Gelina Vilage at the end of April and it was absolutely terrible. We've been told its still out of season and there was nothing open. The water park was still close, there was no water in any outdoor pools, there was no activities or evening entertainment . The Wi-Fi didn't work and the only access to Internet was in a caffee in town. The only thing to do for children was indoor pool. Really disappointed .

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sylwia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Acharavi hotels

Bedford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 18 February 2014

We stayed at this hotel early Oct. On return I was prompted for the first time to write to the Travel agents with a view of reducing the hotel status down from 5 star. WHY you ask? An abundance of wasps guzzled the deserts at the beach restaurant. The site is placed in the middle of a swamp, breeding ground for Mozzies. Had a flood in the toilet. Nearly beheaded by the mozzie barrier. Dried curled bread at the small beach restaurant. Fried eggs with hard skin due to being cooked hours earlier. Same applied to the poached eggs. Boiled eggs were green inside!! Wine was okay thankfully. No one in attendance to ask for anything fresh!. This was just the start. Travel agents inferred it was our fault for not saying anything and effectively if you choose to travel to these places at that time of the year it obviously cheaper and therefore we shouldn't expect the same grade of service!!!! Well I'll leave you to your own judgements. But ours was not a pleasant experience.

Room Tip: Every room is quite due to the lack of entertainment. Rooms are far enough away from pools. Good Ba...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank scottontrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

Having read the reviews before going we were not sure what to expect but we were pleasantly surprised. Where do we start the service was excellent the food choice and quality was exceptional. The wine was especially good considering it was just a house wine and we enjoyed the draught beer which was always ice cold. The apartment was very spacious and kept very clean. We would certainly go again and would definitely recommend it to others. Reading the reviews from other people it is clear there must be two Gelina Villages, we obviously chose the right one.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Rhona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Peter Port, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 29 October 2013

Booked the resort through a discount promotion so it was cheap. Having read reviews just before leaving was prepared for a few disappointments and wasn't let down. However the good bits are:

1. Reception staff were available and helpful.
2. Apartment was spacious and generally clean even if the furniture was basic.
3. Shower was reliable (over bath but attached).
4. Location was close to bars and restaurants of Acharavi.
5. Main swimming pool was clean and the water temperature was very refreshing.
6. Local restaurants were good as regards both quality of food and value.

Unfortunately the good was demonstrably outweighed by the bad. After the first night we did not eat in the restaurant again. Not only was the food tepid and tasteless, the sight of a little boy picking up food off the floor and putting it back in the serving pan typified the attitude to hygiene. The restaurant was rammed and lack of cutlery, glasses etc was a common feature. The bar service at busy times was nonchalant at best. The gardens were overgrown and tatty. We did not sample the entertainment but from what we could see there was precious little going on. There seemed to be more Brits than any other nationality but Germans appeared to be given priority.

We were fortunate to be able to hire a car for a few days and see some of the island as well as take a day trip to Albania. We have fond memories of the holiday but I shudder to think what those recollections would have been if we had been confined to the hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Richard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bedworth
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 24 October 2013

Want to lose weight? go to Gelina Village! Never in our lives have we been offered such diabolical food served by such couldn't care less staff,5 star reception minus 5 star food& entertainment unless you like German comedians,Charlie Chaplin films or games in the bar CHESS & BACKGAMMON!
Love nature ? Watch the stray dogs get "friendly" from the restaurant while you eat De-luxe 5 star holiday with free upgrade! good job we were upgraded! STAY FAR AWAY!PLEASE

Room Tip: Go to another hotel!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank reginald c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 21 October 2013

Absolutely Dire! No clean beds - staff walked out! No drinks - bar shut/ran out of drink. No entertainment. Same meals served the time all week, one day there was actually chocolate truffles for breakfast!!! Chocolate icecream or chocolate icecream for dersert.
Cats and dogs in dining area, not forgr#etting birds too...

On the plus side lost weight on holiday.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JenzGemz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gelina Village Hotel & Resort

Property: Gelina Village Hotel & Resort
Address: Acharavi, Acharavi 491 00, Greece
Region: Greece > Ionian Islands > Corfu > Acharavi
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Acharavi
#6 On the Beach Hotel in Acharavi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Gelina Village Hotel & Resort 4*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Traveltool, S.L.U., Onthebeach and Travel Republic (UK) so you can book your Gelina Village Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gelina Village Hotel Acharavi
Gelina Village Hotel And Resort
Gelina Village Hotel & Resort Corfu/Acharavi

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