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Paradise Hotel
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Reviews (105)
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13 - 18 of 105 reviews
Reviewed 14 November 2013

we had a two night stay in the hotel while touring China. The hotel rooms were very good but after that everything else was disappointing, teh breakfast buffet was the worst we had in China and noone spoke enough English to be helpful in teh hotel. The a/c could not be regulated despite the fact it was below freezing outside so I ended up stuffing a twoel in the vent to stop
the draft. People tried to be helpful but were short of trainig and supervision

  • Stayed: November 2013, travelled as a couple
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1  Thank john m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

The hotel gives you a very good impression when you step into its lobby, very very spacious and nature-like.

The room is clean and comfortable. It is almost among the very few hotels that in the bathroom it was outfitted with a wonderful take away convenience package, one each for lady and one for man! So thoughful. They also provide detergent for washing your clothes (I almost mistook it for bathing salt and poured it into the bath tub thinking I'd have a wonder bath!!).

We enjoyed the buffet breakfast in the cafe on the ground floor very much. Different kinds of food are located in separate areas so there won't be congestion when too many hotel guests show up at the same time. They also serve very good ginger tea (in area outside the cafe closer to the swimming pool). This is especially nice in winter and wet weather.

  • Stayed: October 2013, travelled with friends
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2  Thank kwcng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

We traveled from Lijiang via Shugu and Tiger Leaping Gorge to Shangri-la, better known as Zhongdian. (A few years ago, we understand that the Chinese decided to promote tourism in this area and designated the town of Zhongdian as "Shangri-La". I believe there is competition for this designation though!)

Checking in, we thought the lobby novel, particularly the floor. We were assigned a nice room that was situated around a large atrium with lots of plants (and a swimming pool with water that looked green so we didn't try it). The room was modern with a nice bathroom with a separate tub and shower. The hotel provided lots of thoughtful amenities and touches, which impressed us both. The construction is not 5-star though with a large crack above the sink, etc.

After dropping off our luggage, we headed to the old town, which was within easy walking distance of the hotel. The old town is touristy and fun and influenced by the Tibetans and other minorities who live in Zhongdian. We especially enjoyed visiting the Tea-Horse Museum to look at the photos and read about the Tea Horse Road, which for years was the main link between China and Tibet.

One of the highlights, among many, on our walk around Zhongdian was seeing the locals exercise in front of a big red building that will soon house a new museum. They moved around in a circle, all performing the same moves to local music. We had seen this elsewhere but the display in Shangri-la was charming and the best. We must have watched them for at least an hour.

We had stopped at a local bakery to pick up some treats, and when we arrived about 9pm at the hotel, we noticed that they offered complimentary tea. We sat down with the intention of having a single cup of tea, but the ginger tea was so amazingly delicious that I must have had three cups. Wish we could do that again, especially with the same goodies from the local bakery. Walking around Zhongdian, wandering around the streets of the old town, watching the locals exercise/dance, and drinking ginger tea with local bakery treats made a memorable afternoon and evening. And it was nice to return to our very pleasant room where we both slept well.

Breakfast was buffet-style with a large variety of food. Service was gracious and attentive.

  • Stayed: May 2013, travelled as a couple
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2  Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Paradise hotel is on a main thoroughfare in Shangri-La in an area referred to as new town. It's near to colorful but shabby shops that cater to the local population. It is very convenient to old town and about 20 minutes drive from the Buddhist monastery. The rooms are spacious, and have a lounging area under the window, where you can enjoy in-room tea or coffee. Unfortunately it does not offer king size beds. In our room there were 2 twin-sized beds, which fit snugly between the room walls, and there was a rather peculiar raised platform, about 12 inches high, between the beds, making it difficult to get into and out of bed. There was a rug on the platform, so one might assume that this was a step to get into bed, but I found it a hindrance rather than useful, and had to use the foot of the bed to get in and out. There were a number of English channels on TV including HBO. There was also a safe, a blowdryer and a small refrigerator in the room, obviously intended for our use, as there was no mini bar stock inside. They also provided lovely plush bathrobes and bathroom slippers. There were at least 4 outlets for guest use, and they were configured for all plugs without the need for an adapters. The bathroom was outfitted with a wonderful take away convenience package, like the ones you get in business class on international flights, with a toothbrush, toothpaste, Q-tips, an emory board, comb, razor and shaving cream, lip balm, sleeping mask, and a shower cap. The one fail grade was that the shower floor was treacherously slippery you had to be careful never to step off of the rubber mat. On the plus side, this hotel has the distinction if being the only place I have ever stayed that provides laundry soap powder so we can wash our unmentionables while on the road for an extended period. Kudos for their thoughtfulness. While we were there the daytime temps got up to the high 70's. The AC was on, but not at all effective. I opened the window at night and enjoyed the fresh crisp air, but not the noise from the busy street below and the locals who seemed to think that their loud 4 AM conversations in the parking lot below couldn't possibly disturb anyone. The hotel's common areas are large and spacious, and in the lobby there is free wifi and a delicious complimentary ginger tea that is good for adjusting to altitude. Breakfast fare is both Asian and Western and I thought it was pretty decent. The menu for lunch/dinner is extensive. We tried the roasted yak with mint, the spicy Mapo tofu, and their house fried rice. It was truly delicious, but we needed our interpreter to do our ordering as the wait staff understand only rudimentary English. After the meal we had to pay in cash as they do not allow you to pay with a credit card or charge the meal to the room bill. In the lobby there is a nice gift shop with pretty reasonable prices... Be prepared to pay the price on the tag, as it was fix pricing with no bargaining. The hotel has a beautiful indoor pool at the back oft the lobby areas but the water was cold ...though some hardier Europeans braved it and swam. I didn't. This hotel is truly delightful place to stay. The location is a pleasant place to stay if making your way to Tibet and looking for a location with an intermediate altitude to get slowly acclimated.

Room Tip: Try to get a room overlooking the pool. Rooms that overlook the parking lot or restaurant are noisy.
  • Stayed: May 2013, travelled as a couple
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3  Thank Kafayolay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

This hotel is clean and staff was great.

We arrived at night and the heaters were on throughout the massive lobby. In the room, which was lovely, the room was very hot. Now in November it was minus Celsius outside. The bathroom looked like a fish tank. It was all glassed in. The bathroom only had a shower. Interesting toiletries, I thought the jar of soap was for humans it was detergent for your clothes. They had a nice pouch full of anything you need. Rooms were very clean.

There was oxygen in case of emergencies. You are at a very high altitude so you may feel ill. They say not to take a hot bath or shower at this height. Try to take warm to cool. You can tell if you are severing from the altitude by looking at your finger nails. If they look blue you have it. Avoid alcohol, slow your pace, drink lots of water and eat a piece of chocolate.


The breakfast buffets were massive and had a choice between Asian or western. Only problem was the rooms were so cold. No heaters this morning. Being so cold the food was not very hot. Also lots of tourist the food run low. I should have got there a bit earlier.

The neighbourhood was quiet and you can see lots of stars at night.

A wonderful experience!

Stayed: November 2012
1  Thank luciab23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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