Amazing service provided by the hotel when they re-arranged alternative transport at short notice when our boat from Palermo to Salina was cancelled due to rough seas.
A week before our arrival, the hotel asked us for our arrival details stating that they needed them in "order to welcome us properly", clearly using that information to track us and to make sure things ran smoothly for us. When our boat was cancelled the day of departure due to rough seas, the hotel contacted me, told me of the problem and quickly made new arrangements in order to get us to the island that day as planned. From arranging a taxi from Palermo to Milazzo - 2.5 hour drive; new boat tickets to the island and a taxi service to the hotel when we arrived - all arranged without us asking for it. We travel a great deal and stay in hotels all over the world but have never really had quite this level of professionalism before.
The hotel is fantastic, with a lovely garden and pool offering stunning views to the nearby sister islands in the distance. The staff are superb, always friendly and helpful. Our days at Ravesi, (and the island of Salina), was the highlight of our two-week trip to Sicily!More
- Free Wifi
- Free Parking