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“Look no further”

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Castello del Nero Hotel & Spa
Certificate of Excellence
GreenLeadersBronze level
New York, NY
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Look no further”
Reviewed 30 October 2012

If you are looking for a relaxing, beautiful place in Tuscany, this is THE place. As most have said, the service at the hotel is outstanding. Rooms very comfortable and nicely appointed. Ample parking. Amazing spa. Tennis court and heated pool. We stayed three nights and ended coming back for a fourth night at the end of our trip. Can't wait to come back to Castello del Nero.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRD90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 29 November 2012
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host at our property and we really look forward to welcoming you again soon.
Have a nice day
Fabio Datteroni
General Manager and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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605 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
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English first
Istanbul, Turkey
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2012

excellent front desk, service, room, housekepping, breakfast and so on. we did dinner once that we arrived and menu is ok. acceptable for the value. location is perfect. only difficulty is that mobile phone and wifi is no strong even in the main building. no more cable wifi should be in the room. anyway the hotel is really god.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 29 November 2012
Good morning,
we would like to express our sincere thank you for a so nice review, our Staff is the most important part of our Hospitality, Exceptional People for delivering Exceptional Exeriences.
Hope to welcome you again soon.
Thank you
Fabio Datteroni and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2012

What an amazing visit We had! The hotel is a unique blend of old castle and fabulous 5-star resort. From the moment you walk through the double doors you feel like you've been transported to a different world. The mysterious little hallways and stairways throughout the structure stirred my imagination- what must it have been like so long ago? The concierge staff was unbelievably helpful, the attention of the staff in the bar and dining room made us feel like we were the only guests there, housekeepers, grounds-keepers, everyone was so attentive. The room was beautiful- pristine and comfortable. The views from everywhere were magnificent! Breakfast was delightful complete with an amazing view, and dinner in the dining room was absolutely delicious! The visits to the spa were heaven- another incredible staff! The spa was beautiful and relaxing and the body products like no other. I will definitely return to Castello del Nero and recommend it to anyone who asks!

Room Tip: Ask for a room with a view. The hills of Tuscany ARE just as beautiful as their pictures!
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Priscilla222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 26 November 2012
Good morning from Castello del Nero,
can we only and simply say THANK YOU for a so nice review.
We look forward to welcoming you again and soon in the Chianti Wine Region and in the meantime we send our best regards.
Fabio Datteroni & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 October 2012

There is no bettr place to stay.... Everything from the way you are greeted to the rooms and the food was first class. Chef Giovanni was the highlight of the trip.......If you want to find a little bit of heaven this is the place........

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 31 December 2012
Good morning,
we would like to express our sincere thank you for a so nice review, our Staff is the most important part of our Hospitality, Exceptional People for delivering Exceptional Experiences.
Our Executive Chef Giovanni Luca sends his personal regards.
Hope to welcome you again soon.
Thank you
Fabio Datteroni and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clemmons, North Carolina, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 October 2012

Castello del Nero was one of the best finds ever! The property is beautiful. The entire staff was very attentive to our needs and called us by name. My boyfriend was celebrating his 50th birthday and was treated like royalty. The services provided was well worth the price. This is a "must stay" if you are visitng Italy.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melonie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 2 January 2013
Good morning,
we would like to express our sincere thank you for a so nice review, our Staff is the most important part of our Hospitality, Exceptional People for delivering Exceptional Experiences.
Hope to welcome you again soon.
Thank you
Fabio Datteroni and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
155 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
Reviewed 22 October 2012

I was unsure about booking at this hotel as it's fairly new (2006) and unknown. When you talk about Tuscany, everyone raves about Villa San Michele in the hills above Florence, or other higher profile establishments such as L'Andana by Alain Ducasse. But I decided to "go for it" and combined a stay at Castello del Nero with a break at Villa La Massa. That way I could hedge my bets!

But in truth, I didn't need to do any hedging.. both hotels are members of the Leading Hotels of the World, and thus both have high standards (not like Relais & Chateaux properties which can be very unreliable in standards nowadays..). Yet, it is Castello del Nero which truly outshines all the competition in Tuscany (and even most of Italy!). It's a stunning hotel which has been painstakingly renovated and enjoys one of the most beautiful locations on top of a hill surrounded by the rolling hills of Toscano....

The hotel itself is a cross between an old Italian palace and a countryside resort. Many of the original features have been retained to give this place character but all the modern amenities are there. The heated swimming pool is truly a joy to swim in, the hotel bar is quaint but efficient, and the spa is delightful (my only criticism is that the Spa, which is separately managed, will charge an entrance fee of Euro 35 pp unless you stay in a Suite!).

We booked an Executive Suite but were upgraded (as I am a member of the Leaders Club - well worth joining!) to the Deluxe Suite with high ceilings and amazing fresco'd walls . This suite is totally romantic, spacious and divine. We did view some other Deluxe Suites in the outhouse but they didn't have the same character as ours.. nevertheless I am sure that all the accommodation is of very high standards and there is superb attention to detail. My only gripe was that the maid service was probably too intense as we constantly found our belongings rearranged and sometimes hard to find...

Yet over-enthusiastic maid service was probably a reflection of the most impressive characteristic of this hotel = the service! The staff in this hotel go out of their way to meet your needs. Everyone is genuinely motivated to assist you: from Francesca who brought us an ice bucket to our room within 5 minutes, to Nihtil who will happily cut your cheeses for you at breakfast.. everyone is ready to serve. Perhaps the most amazing service came from one of the concierges, Fabio, who managed to get us a reservation in one of the hottest new Michelin stars in Florence (even though we were dining there AFTER our stay at this hotel!). Truly devoted service!!

In my opinion, this is one of the great hotels in Italy. It is in the same league as Villa d'Este, which is one of my eternal favorites! Go and make your reservation at Castello del Nero - you will love - it embodies much of Tuscany in a single resort. And if you bring your precious Ferrari, as I did, you will also find ample and comfortable parking!!....

Room Tip: Save up for a Deluxe Suite with frescoes in the main building.. super romantic and very Tuscan!! But...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Titillator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 29 November 2012
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host at our property and we really look forward to welcoming you again soon.
Have a nice day
Fabio Datteroni
General Manager and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Flemington
1 review
Reviewed 21 October 2012

Our Deluxe room was beautiful. The scenery from high on a hilltop was amazing the vineyards and olive trees were beautiful. The staff provided 5 star service without question. My wife took an “All about Pasta” cooking class there hosted by the executive chef who was wonderful. We even got to eat the pasta she made at dinner. The spa was fabulous and not to be missed. Their private wine label is delicious as is their olive oil. If you have the opportunity, take a wine tasting tour. If you are planning a visit in Tuscany stay at the Castello Del Nero you will not be disappointed.

Room Tip: Choose a Deluxe Room is you can.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FABIO D, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 29 November 2012
Good morning,
we would like to express our sincere thank you for a so nice review, our Staff is the most important part of our Hospitality, Exceptional People for delivering Exceptional Exeriences.
Hope to welcome you again soon.
Thank you
Fabio Datteroni and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castello del Nero Hotel & Spa

Property: Castello del Nero Hotel & Spa
Address: Strada Spicciano 7, 50028, Tavarnelle Val di Pesa, Italy
Region: Italy > Tuscany > Province of Florence > Tavarnelle Val di Pesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Tavarnelle Val di Pesa
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Castello del Nero Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
CASTELLO DEL NERO HOTEL & SPA - Tuscany, Chianti Castello del Nero a XII century castle, now a 5 star luxury hotel member of the Leading Hotels of the World, is located in the heart of Tuscany. 20 minutes from Florence, Siena and San Gimignano, the hotel is in the perfect spot to start exploring the Chianti Wine Region. Original frescoes, vaulted ceilings and fireplaces are located in common areas and guest rooms alike, exuding the charm and history of the noble estate it was. The 50 rooms and suites are unique and painstakingly restored, furbished with elegance and completed with state of the art technology. The hotel main restaurant La Torre (1 Michelin Star) offers a unique gourmet experience where guests are pampered by attentive and discreet service while savouring the signature dishes of our Executive Chef Giovanni Luca Di Pirro. At La Taverna restaurant guests can enjoy typical Tuscan flavours and during summer lunches by the Pool. The Bar located inside the castle is a cosy venue where guests may sip on one of our many reserve cognacs, grappa and whiskies. The unique wine cellar is housed in the castle's oldest part and it is the perfect location for wine tastings. The SPA branded ESPA is over 1000 square metres and offers personalised treatments, heat experience, vitality pool, relaxation area and the Fitness Suite with the most modern and sophisticated equipment. The outdoor heated Swimming pool boasts a magnificent view of the valley and lakes below. Two Tennis courts, illuminated for night play, are available. Complimentary shuttle bus service to and from the centre of Florence or Siena at scheduled times are available all year round. ... more   less 
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Also Known As:
Castello Del Nero Boutique Hotel And Spa
Castello Del Nero Boutique Hotel Tavarnelle Val Di Pesa
Castello Del Nero Hotel & Spa Tavarnelle Val Di Pesa, Italy - Tuscany

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