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Castello del Nero Hotel & Spa
Certificate of Excellence
GreenLeadersBronze level
Louisville, KY
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“I mean...”
Reviewed 27 July 2014 via mobile

This is probably my favorite hotel of all-time. We stayed here for three nights on our honeymoon, but if we'd known how much we would enjoy it, we would have stayed longer. Our room was upgraded to a loft suite, and it was outstanding, large with very nice furnishings and without a doubt my favorite hotel shower of all time. Management left us a complementary bottle of champagne and a picture frame as a wedding gift, which we thought was very nice.
The grounds and view from the hotel are...gorgeous. The views of the countryside are amazing. The pool is amazingly relaxing and we very much enjoyed the accompanying bar.
We went to the spa for a couples massage and to used the facilities. The staff there were very talented and it was extremely relaxing.
Finally, the staff of the hotel were professional and extremely accommodating, very helpful with our various requests.
Our only slight qualm with this place is that there's no where on the grounds to just have a relaxing meal that won't cost a few euros, and the staff were a little slow to recommend such places. The restaurants on sight, however, were elegant and the food was outstanding.

Stayed June 2014
Helpful?
1 Thank SuzyQ502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 5 August 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.
Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
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English first
Wilton, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 July 2014

5 unforgettable nights in Tuscany with family. Unbeatable location, short drive to many beautiful towns, absolutely beautiful setting, gorgeous hotel, beautiful rooms, bathrooms, restaurant, bar, patio, pool, excellent service, food, etc., everything you want in a luxury hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank CLtraveltips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 5 August 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.

Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014 via mobile

This summer was our third stay at the castello, and the hotel, scenery, staff and room have never been better! In two years the hotel has lifted its standard even higher, and it was a pleasure to see many "familiar" faces among the staff.

The housekeeping is outstanding, and in our room they had prepared everything needed for our two months old baby.

The breakfast is the absolute best we have ever had!

The pool area is beautiful, friendly staff and amazing views!

The spa is incredible, professional staff and great facilities and products!

So in our opinion the hotel delivers in comparison to the cost! However, the cost of having lunch or dinner at the restaurant or pool area is ridicolus expensive! The food is very good, but compared to very similar restaurants nearby, the prices have gone through the roof! The only explanation must be that Castello del Nero is aiming for the richest clientelle, who does not care about the price. Sad for us, because that point weakened our plans to go back here every second year.

Stayed July 2014
Helpful?
Thank anitasetrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 5 August 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.

I am sorry to read your comment regarding the food costs, I would like to assure you that our prices are perfectly in line with the 5 Stars Hotels from our region, I do appreciate your note that they looks more expensive when comparated to the local restaurants but as you have had the opportunity to experience those nice places are mostly run by a family theferore their operating costs are much lower.

Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
metz
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 July 2014

We went there to see their spa, as it is well-known fir high standards, we weren't disappointed by the quality of the treatments.
The hotel is beautiful, the rooms are large and well-decorated in tuscan style, we were a little bit disappointed by the very small window with no view.
The service staff is kind, but in a "leading hotel of the world", you could expect to be asked if you want something to drink, when you are sitting on the terrace near the restaurant. Obviously there was no possibility to be served a pre-dinner drink there, although there were 5 persons of the staff, standing there and chatting...
Another thing that we did not appreciate, was that the lady at the front desk, was not able to inform us about where we could find a nice village to visit. She gave us the copy of a map (which was very unprecise) without further explanation, although we talk italian fluently. You could see that she didn't want to be helpful. We managed to find something without her help, but in that kind of hotel you could expect a better service.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank florali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 22 July 2014
Good morning from Tuscany,
we appreciate your comments regarding your stay at Castello del Nero Hotel & Spa.
It is always a pleasure to receive pro-positive feedback and we will surely take good care of what you underlined under your expectation.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and I am sorry if we were not able to make it happen 100%.

As per the view from the bedroom, we do have several room categories available and in order to make sure to book a room with a great view I suggest you to book from the Double Room Deluxe category.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Fabio Datteroni
and
All the Team Members
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

The property was Gorgeous!! With stunning views of the rolling Tuscan hills and olive groves. Gorgeous sunsets were enjoyed on their patio, pool area. All of the grounds were perfectly landscaped, with lots of flowers. The spa was great, and they had a spa pool that was amazing. I stay here four nights on my honeymoon and our room was very large, but didn’t offer any views. The service from the staff was good.
The general area in Tuscany was more remote than we would have liked, expect to come here to relax and do nothing, as there is not much offered in this direct area. It was about an hour drive to Sienna and over an hour with traffic to Florence. We also opted to dine out every night because the menu for their dining room didn’t quite fit our tastes (small, limited menu), but the hotel staff offered great recommendations outside the property. Overall we had a great experience at the Castello but in the future would opt for a location that is a little less secluded.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Coxbergeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 17 July 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property.

I see that your review is from a year ago, we have improved a lot our menu choices which are now much more extensive and our Chef is always available to create some daily specials.
Our hotel has several room categories divided per shape, size and view, in order to have a guarantee in booking a room with a view of the direct countryside we suggest to book a Double Room Deluxe while the Double Room Classic and Executive do not have a view of the country side but nice inner views of the Castello.

Since few years we also have a complimentary daily shuttle service to Florence or to Siena on a schedule on alternate days, this allows you to be either in the city centers in 35 and 45 minutes.
We are located 7 minutes far from the highway, 20 minutes from San Gimignano and Monteriggioni, 45 minutes from Lucca and Volterra, 70 minutes from Pisa.
We are in the hearth of the Chianti wine region and within 30 minutes you can visit: Castellina in Chianti, Panzano, Radda in Chianti, Gaiole in Chianti with lots of wineries and cute small village to visit. In 75 minutes Pienza and Montepulciano and Cortona.

We really look forward to welcoming you again soon as to show you the beauty of this area.

Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 14 July 2014

We stayed here as a family (with a new born) for a long week, when we could not get into Villa Mangiacane, without doing any kind of research. We found the hotel and service excellent.

The suite we had booked was a bit small and overlooked the outdoor sitting area (which had a slightly municipal look about it). When we arrived we also felt that the hotel was a bit over refurbished, ie the medieval feel of the building had been lost in the interests of providing a modern hotel (as compared with say Villa Mangiacane). In any event we were a bit disappointed on arrival. The management immediately upgraded us to an absolutely enormous suite (it had its own lift, study, reception room...) and we felt that we had to stay after that. (NB: I don't normally complain about rooms.)

I am really glad that we did stay. The spa, spa pool and swimming pool are major highlights: the treatments are superb. We had delicious breakfast every day; we also loved the bar by the pool (and the indoor bar).

We were also given 2-3 really excellent recommendations for places to eat out, each of which was perfect. The other guests were all charming.

I don't know why anyone would describe this as a "boutique" hotel. This is a proper 5 star hotel no?

Room Tip: We were upgraded to what must be their biggest suite. I have no idea what it would cost but strongl...
See more room tips
  • Stayed September 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank lazy_and_spoilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 15 July 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.

Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arroyo Grande, California
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 July 2014

This boutique hotel is fabulous in every detail -- with the kind of service you would expect in a Four Seasons Resort. The hotel, itself, is architecturally stunning and the grounds around it are lavishly landscaped and meticulously maintained.

Situated in a very rural Tuscan setting overlooking the hotel's own vineyards and Olive orchards and boasting a spa (not to be missed) and gorgeous swimming pool, one need not (and probably should not, except to burn off some calories via bicicletta!) ever leave the property.

We had both breakfast and dinner al fresco on the hotel's beautiful terrace perched above the valley below. The food, the service and the whole experience was inimitable.

Grazie mille to the entire staff at Castello del Nero for a fabulous stay!

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FabioDatteroniCdN, Direttore generale at Castello del Nero Hotel & Spa, responded to this review, 15 July 2014
Good afternoon from Castello del Nero,
thank you for your kind words, it has been a great pleasure for us to host you at our property and we really look forward to welcoming you again soon.
Have a nice day

Fabio Datteroni
General Manager
and All the Staff Members
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castello del Nero Hotel & Spa

Property: Castello del Nero Hotel & Spa
Address: Strada Spicciano 7, 50028, Tavarnelle Val di Pesa, Italy
Region: Italy > Tuscany > Province of Florence > Tavarnelle Val di Pesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Tavarnelle Val di Pesa
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Castello del Nero Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
CASTELLO DEL NERO HOTEL & SPA - Tuscany, Chianti Castello del Nero a XII century castle, now a 5 star luxury hotel member of the Leading Hotels of the World, is located in the heart of Tuscany. 20 minutes from Florence, Siena and San Gimignano, the hotel is in the perfect spot to start exploring the Chianti Wine Region. Original frescoes, vaulted ceilings and fireplaces are located in common areas and guest rooms alike, exuding the charm and history of the noble estate it was. The 50 rooms and suites are unique and painstakingly restored, furbished with elegance and completed with state of the art technology. The hotel main restaurant La Torre (1 Michelin Star) offers a unique gourmet experience where guests are pampered by attentive and discreet service while savouring the signature dishes of our Executive Chef Giovanni Luca Di Pirro. At La Taverna restaurant guests can enjoy typical Tuscan flavours and during summer lunches by the Pool. The Bar located inside the castle is a cosy venue where guests may sip on one of our many reserve cognacs, grappa and whiskies. The unique wine cellar is housed in the castle's oldest part and it is the perfect location for wine tastings. The SPA branded ESPA is over 1000 square metres and offers personalised treatments, heat experience, vitality pool, relaxation area and the Fitness Suite with the most modern and sophisticated equipment. The outdoor heated Swimming pool boasts a magnificent view of the valley and lakes below. Two Tennis courts, illuminated for night play, are available. Complimentary shuttle bus service to and from the centre of Florence or Siena at scheduled times are available all year round. ... more   less 
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Also Known As:
Castello Del Nero Boutique Hotel And Spa
Castello Del Nero Boutique Hotel Tavarnelle Val Di Pesa
Castello Del Nero Hotel & Spa Tavarnelle Val Di Pesa, Italy - Tuscany

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