We were some of the very first guests to the hotel so some small problems are to be expected. No one in our group was able to make the air-conditioner work. The windows in the rooms don't open, so it can get a little stuffy in the rooms, and at times quite warm. I spoke to the front desk about the problem as did several of my colleagues. We were all assured someone would fix it. That never happened. There were also problems with the showers having a consistent temperature which can be frustrating and quite painful. The ice machines had not arrived yet, and there were no hot water pots. The hotel is also in the middle of nowhere. There is a mall being built next door, so in two years or so it will be a great location. Taxis had a very hard time finding the hotel and then once they did they had a hard time getting to the hotel. The elevators were down multiples times, so we ended up waiting ten minutes and then just using the stairs just so we could get to breakfast.
All of that being said, it is a beautiful hotel. The breakfast was just wonderful; the best I have had in Sweden. The staff was incredibly helpful and nice. All of these kinks I'm sure will be worked out, they are all easily fixed. We were sad to leave the hotel and wish the hotel much success.
- Official Description (provided by the hotel):
- Opened in August 2013, this modern hotel is next to Friends Arena in Solna, an 8-minute train ride from Stockholm city. It offers a 25th-floor restaurant, a gym and steam sauna. Wi-Fi is free. Flat-screen TVs, minibars and designer décor are standard at Quality Hotel Friends. All rooms feature circular windows and a private bathroom with a shower. Most of the well-equipped rooms come with stunning views over the city. Stockholm Arlanda Airport is a 30-minute drive away. ... more less
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- Also Known As:
- Quality Hotel Friends Stockholm County/Solna