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All reviewsvip transferturkeyrooms are basicclose to shopsnext yearbrilliant holidaycouldn't do enoughself cateringgreat entertainmentgreat guyhard workingnice poolcleaned every dayplenty of sunbedsbbq nightloved every minutehome from home
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Reviewed 15 August 2012

I just got back from another holiday in Turkey, I've been 6 times now and decided to try a different hotel. What a mistake! Mustis is a filth pit. We arrived at 7am (my 11 year old daughter, my auntie and myself) and they told us they only had a booking for the 2 adults luckily I had all my paperwork so it was sorted quickly. Once in our room we noticed there was no toilet paper. I have never stayed somewhere where they don't at least give you your 1st roll. Mustis it says is family apartments what a joke this is, they had loud music playing from 7am all day. It was like a night club. The music would go down at midnight but it was still so loud. People were still in the pool sometimes until 4am and when we were being woken at 7 with the music it weren't great. The staff would be shouting oggy oggy oggy until all hours.
The cleanliness of this hotel was atrocious. We were there for 17 days and they changed our towels (at least we had some others in the hotel said they hadn't even received towels) and bedding once the whole time we were there. They only swept through twice. They did empty our bins every day though. We would lock our doors and windows to go out in the day to keep our stuff safe yet when we got back the maid would have been in and opened all our doors and windows. This was a pain as our room was right next to some steps so anyone could have climbed in.
The staff were rude and often would just ignore us or if they had to speak they would be snappy. I think this was because we did not book our trips with them. They would have sold us their nans if they thought we wanted them. I've never seen a hotel so bad for hassling. We would be trying to eat our breakfast and they'd be sat down trying to sell us something. We stopped eating there pretty quickly. Luckily we had family staying in the Hibiscus (which was a fantastic hotel) so we spent most of our days there. We spent our nights at Uncle Sams and The New York Bar which are just a 5/10 minute walk up the road. These are brilliant restaurant/bars I would recommend them to everyone.
I would never stay at Mustis again as loud dirty hotels are not what I am looking for in a hotel.

  • Stayed: July 2012, travelled with family
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1  Thank CarolineJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

after reading the reviews on hotel before going dident really fancy it did try and change hotel but glad dident staff really friendly all the write ups about the staff are totally wrong they are very welcoming and hotel rooms really clean we enjoyed the hotel that much everytime we come over this will be the hotel we will stay at its amazing, thanks to all the staff at the hotel for a brilliant holiday had a ball:) and a big thanks to dragon and mehmet and the chef and also bob and jay and young memet very nice people from karen rachel and leona:)xx

  • Stayed: July 2012, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank karen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2015 via mobile
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Stayed: July 2015, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC