me and my friend booked a cheap budget holiday to turkey all inclusive for 1 week. We were supposed to be staying in 'the seray hotel' but when we arrived at 2 oclock in the morning they told us that they were full and they didnt have a room for us before sending us to a hotel around the corner. we were so tired that we agreed to stay in the other hotel for one night only and they promised us a room the next night in the hotel we had booked to stay in. we went back the next morning to sort out a room to find that they were still claiming they were full. after wasting our first full day arguing with the staff the manager turned up and we got moved to the club seray forest where we were promised the biggest suite. This was not the case. the room was a good size and it was clean but it was nothing like the pictures we had been shown. We weren't too bothered as we hadnt paid much for this holiday so aslong as the room was clean it wasnt a massive problem. however, even though we didnt expect a luxury five star hotel for our money we expected to feel safe and to be treat with respect which didnt happen at all. the staff could hardly speak english and a lot of the time were disgustingly rude, the woman serving at the bar didnt not say a word and made you feel very uncomfortable but the biggest problem of all was every night when we arrived home after being out at about 3.am the two men on reception hassled us to talk to them etc. when we said no and got up to our room they would ring us on our hotel room phone. Also, the hotel entertainment guy was horrendously rude and pervy to us one of the nights when he made a comment about our boobs and which ones he liked and which ones he didnt. the food was horrible, yes i understand that you are in turkey and it is turkish food but that wasnt the problem, the food, turkish or not, was very poor and didnt even look safe to eat. I stuck to chips all of the time but we ended up eating out a lot which kind of defeated the object of being all inclusive. The pool bar serves food but is not inclusive so you have to pay but i will say that the chef who serves at the pool bar is very polite and friendly. the only way to describe this hotel is 'shameless' but in a hotel. we didnt have a problem with the guests really but we kept our selves to our selves as we had heard there had been some fighting going on before we arrived and they weren't the sort of people you would like to upset. the alcohol wasnt watered down but it was the cheap stuff which isnt the end of the world. they dont have proper cola, sprite or fanta which we struggled with as it didnt taste great but it wasnt a major dilemma. Overall, i would not recommend this hotel for two young girls or even a group of girls in a million years. we didnt feel safe atall, reception were there to look after us and keep us safe and even they were hassling us and it was quite worrying to think they had a key to our room. I think if you are going to stay in turkey, spend a bit more for a decent hotel as you are likely to get messed around with rooms etc which ultimately spoils your holiday.
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- Also Known As:
- Club Seray Forest Hotel Armutalan
- Hotel Seray Forest
- Seray Forest Hotel
- Grand Panorama Hotel Turkey/Armutalan