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“"chicken hotel"” 2 of 5 bubbles
Review of Grand Panorama Hotel

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Grand Panorama Hotel
Ranked #28 of 28 Hotels in Armutalan
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“"chicken hotel"”
2 of 5 bubbles Reviewed 25 July 2012

you get what you see in the title, searay forest is niknamed the chicken hotel for a reason. chicken for breakfast,lunch and you got it.. dinner! lets say it will put you off chicken for a verry long time. flys everywhere, very unhigenic. waitors were verry young, chatty and some friendly. you then have a nightclub down at the bottom of the street, wouldnt call it a nightclub, a toilet gets more visiters!. while ne and my family were there two girls from england were heard to have been spiked and raped by a night club helper that has his saying "heeey babeeey, i love you babeey" to every person staying. very sleasy. we were here for two weeks, tried to get moved on second day but we had to pay extra so we left it. holiday from hell. been to turkey every year and this was terrible!

  • Stayed June 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank unknown1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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644 reviews from our community

Traveller rating
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • English first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Giffnock, Scotland, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 July 2012

We are seasoned travellers visiting Turkey numerous times over past 25 years staying in a variety of accomodation from very basic. This has to be the worst hotel ever. We stayed for two weeks and were desperate to leave early as was all other holiday makers with jet 2. Rep had numerous complaints every day. Guests were trying to leave and find other accomodation but being quoted over a thousand pounds to so so. Hotel is filthy, food reheats from previous day and served in a vareity of sauces and finishes until it's been eaten. Hotel management extremely rude, aggressive and arrogant - not interested in rectifying many of the major issues with this hotel - and there are many. If you can please try very hard to change your accomodation. If you have a young family the pool is dirtyand dangerous. The excess water is never swept up and numerous children were falling, one having his head stiched whilst we were there, children cutting their toes around the pool, one caused by glass in the pool from the drinking the previous evening. Staff would not section off and check so children unable to use pool for last two days. Flies and wasps everywhere and in all food both indoors and out. No fans or air conditioning in dining room making eating a very uncomfortable experience. No air conditoning in seating area only first bedroom so we all had to sleep together (2 adults/2 children) to benefit from air conditoning - very uncomfortable in 45/50 degree heat. We love turkish food - one of the reasons for holidaying in turkey - but don't bother - it is vile and not authentic as are the syruppy children's drinks. If you feel you need to complain (and you will) the management team will take a dislike to you and you will be last to be served drinks, dishes grabbed whilst you are eating, plates and cups taken away while your still at the table. No customer service whatsover and they do not care whether you are enjoying your holiday or not. Particularly the very rude child Manager 'Younis'. Drinks cups, when you have found one, are filthy. Not washed properly but rinsed under cold water still smelling of alcohol - totally unsuitable particularly for children. Guests were trying to locate cups for themselves as they had always run out. Plates and cutlery too at meal times. Like the last reviewer we could go on and on but very dissappointed with Jet 2 for selling this holiday - it really is inexcusable. Try your hardest to change and if not already booked please, please don't. It's faulty towers without the humour!!! We made two official written complaints whilst there and formally to jet 2 when we arrived home. It will be interesting to hear they're response. Don't let this be you. You have been warned.

Room Tip: Rooms at back of hotel overlook pipes, heating system, rottweiller dog and hotel washing. Demand ro...
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  • Stayed July 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Margaret A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Armutalan hotels

harrogate
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 24 July 2012

Stayed there for one week with 5 children , flys round food all the time , wasps ... cups were just rinsed out not washed ..2 children cut there toes on grill round pool used towel to clean blood up then gave it to reception to throw in bin , then saw them cleaning walls with it .. no entertainment as in broucher, no kids club or games room , would not take my children there again , I go to marmaris 5 times a yr never seray forest

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank puma1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 24 July 2012

Very poor hotel wouldnt even rate as 2 star flies on food at all meal times food left out in open no flies zappers anywere if you choose to eat outside you get attaked with wasps no entertainment no snacks no gym no childrens play area just a hill to climb that feels like a mountain very bad location all inclusive very poor indeed fizzy juice pured from cheap coke and orange bottles never any ice so warm drinks this was by far the worst holiday ever the jet 2 rep came and took nothing but complaints we have turkish friends who run another hotel and they told us it has a very bad reputation please think twice and believe the reviews try to change place before you go or you will be stuck there no one gets moved plus hold on to your plasti beaker if you want a second drink as not enough to go round all cups and plastic beakers only rinsed out at small sink no way they are clean enough so be very carefull what you drink i could go on but really just try not to go get a change before its too late plus everything finishes at 11 pm if you are sitting talking staff put the lights out and you are left in the dark never met such rude staff in all the year i have travelled wouldnt even go free if asked

Room Tip: DONT GO most rooms are very poor
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  • Stayed July 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bibi012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 14 July 2012

I booked this hotel with Jet 2 then read the reviews, hoping it was going to be ok. On arrival to the airport we had to wait 20 minutes for our transfer bus then the actual transfer took 2 hours. We arrived at the hotel early hours, greated by the receptionists who advised us to hire a safe which im glad i did for £10.
We got a 1st floor room with a balcony which faced on to spare land to the back of the hotel. Rooms were basic 2 sofas, table, fridge and tv in lounge. 2 single beds and unit in bedroom (only room with air conditioning). Bathroom was ok plastic on toilet worn, soap dispenser broken and shower curtain stained with mould. Big wardrobe with safe inside but no coat hangers provided.Towels and bins changed everyday and sheets every other day.
Regime of meals given breakfast 07.30-9.30 lunch 12.30 - 14.00 dinner 19.30 - 21.00 only had breakfast twice which consisted of bread, cereal, boiled eggs, beans and cooked meats then the occassional omlette. Lunch same old salad, chips, random meat which was mirrored at dinner. Drinks available all day with self service juice / water. In the dining room flys were everywhere no getting away from them if you dine outside instead of flys there were wasps so no winning.
Pool was small, reasonably clean. Big slide for children or big russian teenagers dangerous as no safety rules at this pool followed and there was at least 1 accident a day resulting in stiches or ambulances the doctor was very busy at this hotel. Ground around pool very hot and slippy with green algae growing under slide with added to the slippery surface. Yellow safety signs were put up after a few falls. Not enough sunloungers for guests we sat at the poolside tables most of the week as people put down towels then go back to bed. There is supposedly a fresh water pool round the back of the hotel . . yet to see this unless its a hose pipe.
Entertainment i didnt stick around to see so cant comment we went out or ate out most nights. There is a nightclub joined to the hotel but not included in the all inclusive package.
Mini supermarket, jewellers, hairdressers and tattooist joined to hotel, supermarket became our 2nd home as we visited daily for icecreams etc. hairdresser can be unreliable double booking etc. tattooist seemed ok but did see a rather young lad getting tattooed dont know if age laws exist.
Jet 2 as a company not very reliable. Rep zafer visited for our welcome meeting and advised us on how to get to marmaris blue stripe buses run every 4 mins from main road take you to city centre for 2tl. and hotel run free bus to icmeler beach 10.30 - 18.00. Also if medical emergency to contact him before as they try 2 haggle more money for medical bills.
Trips with Jet 2 are reasonably cheap but unreliable, we decided to go on dalyan boat trip the bus didnt turn up for us so went the following day, trip was 10 hours long and visited turtle beach, kings tombs and mud baths was a good day but too long. Jeep Safari was a really good day out a fleet of 20 jeeps convoy through the mountains of marmaris with a water gun fight for the first half of the day then stop twice for drinks and food. We booked talk of the town a drag artist night which was cancelled we received 4 hours notice and had to get our money back the following night on the Bar Crawl the bus was 30 mins late and drove us round marmaris for an hour before dropping us off at an unknown location the bar crawl was 'ok' but no atmosphere and drinks were a bit pricey.
Most guests at this hotel complained about something either to each other or to the rep or managers.
If you want a cheap week away, live on chips n lie by the pool probably alright. Only good thing was plenty of British people to chat to few russians. The turkish waiters are a bit over friendly though.

  • Stayed July 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank GeordieBex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Wycombe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 14 July 2012

I don't feel this hotel is the right accommodation for a couple. We did not like having music being played constantly, directly after breakfast until 11pm at night - often thump, thump, thump! We were told there was a gym, and there was no sign of one. Not enough sun shades to go round. At busy periods, we felt dining room resembled more of a canteen. Turkey does suffer from power cuts and on two occasions, the loud generator came on at between 4 - 5am.

Room Tip: As far away from emergency generator as possible.
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  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 13 July 2012

no entertainment day or night no snacks between meals unless you pay for them poor range of drinks unless you pay for them and hotel nowhere near anything beach 1hrs walk away bus stop 15min walk away would not return due to remote location and lack of food and drink choice

  • Stayed July 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank peo1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Panorama Hotel

Property: Grand Panorama Hotel
Address: Sinan Mah. 415. Sok. No:34, Armutalan 48700, Turkey (Formerly Club Seray Forest)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Armutalan
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #28 of 28 Hotels in Armutalan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Panorama Hotel 3*
Number of rooms: 86
Also Known As:
Club Seray Forest Hotel Armutalan
Hotel Seray Forest
Seray Forest Hotel
Grand Panorama Hotel Turkey/Armutalan

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