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Club Sunsmile
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Reviews (601)
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All reviewsclub sun smilenext yeargreat holidayturkeyhalf boardthese apartmentsrestaurant and bar staffno hasslebig thankshome from homegood sizefood was lovelywouldn't stay anywhere elsereception staffself cateringrestaurants and shopscannot fault
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508 - 513 of 601 reviews
Reviewed 30 August 2011

great place, lovely and clean. Big rooms 2 singles and a sofa that turns into a double. Adequate number of sunbeds. Pool was big and cleaned every night, a smaller pool for the wee ones. Food was cracking. BBQ night is fanastic and well worth the small cost.

Oxford travel directly opposite was very good. A number of restaurants in area but hotel takes some beating.

Lads at the bar n restaurant will do anything to help..thanks Bobby, Sergi and the rest of the lads including the young lass on reception for a great time

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
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1  Thank daveannmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mehmetcan, Manager at Club Sunsmile, responded to this reviewResponded 25 September 2011

hello thanks so much for your review and your time for this. we are glad that you had good time here.. hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2011

excellent from the minute we got there (2am) till the minute we left we were made to feel at home,all staff really friendly and helpful just ask them any thing and they would do their best to advise you. cleaners were very good came in daily to empty bins and make beds changed sheets every other day. i have no complaints at all about this hotel and wouldnt think twice about coming back.
cheeky boys across the road very loud! never went in there,ate at the hotel mainly breakfast which was very good not greasy. shop across the road for news papers milk etc quite cheap and staff very helpful, kipa supermarket isnt to far away and is part of tesco so quite cheap just ask for directions.
we used the barbers at the opposite hotel very reasonable and friendly.
we went quad biking excellent,turtle beach and mud bath boat trip well worth it but a long day,aqua dream water park good day out, all inclusive boat trip not bad got to swim in the ocean and saw plenty but shop around for good deals!
recomend that you take english money to book trips as you get a better rate.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
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Thank sally76_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mehmetcan, Manager at Club Sunsmile, responded to this reviewResponded 25 September 2011

thanks so much for your review and your time for this. we are glad that you had good time here.. hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2011

The apartments are very basic and in need of modernisation with cleanliness leaving something to be desired, in the 2 weeks we were there the maids visited every day but never once cleaned either sink, toilet or shower, in fact i had to ask them to mop the floor as it was filthy and also had to ask for clean towels.....apart from emptying the bins they didnt do any cleaning. As the holiday went on it beacame harder and harder to get a sun lounger by the pool, even though there are signs saying that you are not allowed to leave towels on the loungers every one did meaning there was no chance of a lay in!!
Having said that on the positive side the staff are all very friendly and willing to help with any requests. We still had a great holiday but will not be staying there again!!

  • Stayed: August 2011, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank paul b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mehmetcan, Manager at Club Sunsmile, responded to this reviewResponded 25 September 2011

thanks for your review, maids clean the rooms everyday but towels changed twice a week. you were here in the most busy season so some arrival days maids need to clean the rooms quick so maybe they made a short cleaning. accept our apologies for this. glad that you had a good holiday anyway...

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Reviewed 24 August 2011

Just got back from 2 weeks here and we will definately be going back. Our apartment was spacious and cleaned regularly. The pool is a good size and there is also a small one for children to play in. We could get sunbeds round the pool everyday. The staff are all friendly and helpful especially Sergi, Jason and JJ... thanks guys. Hope to be back next year!

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank helen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mehmetcan, Manager at Club Sunsmile, responded to this reviewResponded 25 September 2011

thanks so much for your review and your time for this. we are glad that you had good time here.. hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2011

Just returned after a 2 week stay at club sunsmile and wished we could have stayed longer. The staff were fantastic,always smiling and did everything possible to make our stay memiorable. Big shout out to Mehmet,Jason,jay-jay,serge and casper.The rooms were cleaned everyday and bedding and towels changed 3 times a week. There was lots for the kids to do including playstation 3,table football,pool,table tennis,internet and even a small park for infants.Pool is big and cleaned everyday.Meals were good and reasonable priced. We will defiantley return to club sun smile next year and will be telling all our friends about this excellent hotel.

Lee

Room Tip: You can book rooms direct through there website
  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jordy_n_ema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mehmetcan, Manager at Club Sunsmile, responded to this reviewResponded 25 September 2011

thanks so much for your review and your time for this. we are glad that you had good time here.. hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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