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“Good apartments”
4 of 5 bubbles Review of Club Sunsmile

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Club Sunsmile
Ranked #2 of 28 Hotels in Armutalan
Certificate of Excellence
scotland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good apartments”
4 of 5 bubbles Reviewed 23 June 2012

2nd time in Marmaris 1st time in Club Sunsmile. Booked due to reviews on Trip advisor.Rooms clean and spacious . Had to hire a fan as air con only in bedroom but new this as same in previous hotel. Pool clean and we never had problems getting a sunbed. Staff really hard working, most always with a smile on their faces. Spend all day at pool but went out of apartments at night. Didn't get to much hassle but it was mentioned that we should at least spend a couple of nights in the restaurant because if we don't spend money next year they will not be able to improve the apartments. I realise its a business but if we wanted to spend nights in hotel we would have went all inclusive . Food in restaurant was good but we didn't want to spend our evenings there.The major problem we found was security. My husband and I sat by the pool one evening /early morning having a coffee with Alli.. A group of lads from Cheeky Boys came in main entrance walked right up to bar with the one at front shouting and confronted Alli. We shouted for security but no one came. We had to then step between them and the young boy then turned on my husband. Still no security. The table was turned upside down and glasses and cups smashed. Security came when it had all calmed down and the lads had went away. No real damage done Alli handled the situation really well and we now know it was a complete misunderstanding. I raised my concerns with Alli in the morning but didn't get any response so then spoke to Mehmit . My husband got an apology but I am still waiting to be asked if I was ok and to get an apology. I know this was no fault of there's and these things happen but security should be tighter and as paid guests I was angry (now disappointed) that it wasn't recognised how upsetting this was.
Such a shame that it ended like that as we were really happy with the overall holiday and if we were going back to Marmaris we would use these apartments again. If not for this I would have given 5 stars.

Stayed June 2012, travelled with family
Helpful?
2 Thank jinty42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Turkish first
  • Any
English first
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

Just returned from a 2 week holiday in Mamaris staying at Club Sun Smile Apartments. The staff were brilliant, a credit to Mehmet. A big thank you to Osgur, you are a star, Cengis, Wayne can still taste his midnight kebabs !! Ali BABA ! (Jesus Christ) !!! Jack Sparrow (alias Michael Jackson) !!! and Asad, and not forgetting the Chefs for their gorgeous food. Rooms were very spacious and clean and excellent value. We will definitely be returning if not this September, next year. Thank you for making our holiday a memorable one !! PS sorry for all your dunkings in the pool ! NOT !!!!!!!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Mumpeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

We had a fantastic stay at club sunsmile and will be returning in september.

Rooms were cleaned every day
Food and drinks cheap
And although its not on beachfront I had a fab time in the area and prefer it.

Big thanks to ali osgur and cengiz you are all stars and made our holiday memorable

Abbie x

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank abbiedabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilkeel, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 June 2012

Just back from a great 2 week holiday in club sunsmile. It was that good we will be back in september.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Colette Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 June 2012

Loved our stay at club sunsmile last summer. Mehmet and all his staff work so hard to make your stay as enjoyable as possible. Thanks guys miss you all and will come back soon xxx

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jadeee_xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

We arrived in the early hours of the morning and where given the keys to our rooms, but not shown to our rooms or told how to use the key fob to get electricity (luckily we have travelled and stayed in apartments/hotels before)......... it would be good if this was explained before people get to their rooms.

We chose this accommodation based purely on the reviews left by other travellers on trip advisor, so for us there were no surprises as far as the basic outlay of the accommodation, changing of towels/bed linen (chuckle really – no one changes their bed linen at home more than once a week but they always expect it on hols (",)), sun lounger hogging and the thumping overpowering music played at night across the road at cheeky boys. None of these things hindered our holiday.

The staff are nice and friendly and are happy to sit and talk with you irrespective of whether you are eating/drinking at the complex - they are all nice guys and work exceptionally hard to make sure you enjoy your stay. The entertainment is a bit repetitive, we saw the MJ routine 3 times during our 7 day stay, don't get me wrong it was good but they could do with changing it up a bit. Some of the music that they play could be questioned due to the expletives that are not suitable for children, this seemed to be the same in every bar/eatery, some of the music is a little dated and if every guest left them with a track or 2 of their choice, they could have a better playlist than any other apartments.

The cleaners did what they had to do, in the time they have to do – my only issue was that the floors weren’t swept at all during our stay, so you had to constantly keep something on your feet whilst in the apartment or constantly dust debris off your feet – if there was a broom in the room, I would have happily swept the floor myself.

Ozzy from Oxford Travel across the road was a gem, a decent guy who didn't try and pressure us into anything we weren't interested in. Highly recommend the Jeep Safari, Turkish Baths, Waterpark, both day and night boat cruises.

Marmaris is a lovely place, the restaurant and shop owners can come across as a bit aggressive trying to get you into their establishments, given that they only have a limited time May-Oct to get their best sales in – I suppose they have to do what they have to do and after you've said no a few times they get the message and leave you alone.

All in all Club Sun Smile is a nice place, a little outdated in some areas but I think that adds character to the place (“,)……

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Happysunshine_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 June 2012

my two sons and i spent one week at the sunsmile, the hotel was spotlessly clean,the rooms were a good size and cleaned every day, we had clean towels every other day,we had no trouble getting a sun bed around the pool,we ate in the hotel restaurant every night because the food was lovely and very reasonable priced.All the staff are fantastic,friendly and very helpful nothing was ever to much bother.biggest star of all was oscar he made our holiday great x we are planning to go back later this year.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Sunsmile

Property: Club Sunsmile
Address: Vatan Cad. Adnan Menderes Bulv. No:4, Armutalan 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Armutalan
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Armutalan
#2 Romantic Hotel in Armutalan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Club Sunsmile 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Club Sunsmile Hotel Armutalan
Sunsmile Apartments Marmaris
Sunsmile Apartments Hotel Marmaris
Club Sunsmile Turkey/Armutalan

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