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“Best Option in Penonome” 5 of 5 bubbles
Review of Hotel Cocle

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Hotel Cocle
Ranked #1 of 1 Hotels in Penonome
Certificate of Excellence
David, Panama
1 review
“Best Option in Penonome”
5 of 5 bubbles Reviewed 15 January 2014 via mobile

We have stayed in hotels in Penonome over the past 4 years when traveling between Panama and David. Hotel Cocle is new and we have found it to be the best option currently available...

Pros:
1. new hotel in excellent condition
Highlights: Comfortable beds, Great AC & Hot water!
2. very nice staff
I arrived very late without a reservation. We were greeted by Oscar at about midnight. Despite the hour he was energetic and made sure we had everything needed. The rest of the staff was equally friendly and attentive to our needs.
3. Reasonably priced - standard room rates range between 66+tax to 75+tax depending on the location, for example if located next to the pool. Rates include breakfast.
4. Fast response to concerns. We had a issue with water pressure and hot water. We notified the front desk and in minutes maintenance came and took care of it. Here in Panama, it is common for sediments to clog up pluming. Every now and then you have to clear the faucets and shower heads to allows good flow. When the flow improves, the hot water equipment can then ignite. For those of us that live here, it is not a surprise. What we appreciated was how fast the staff responded and resolve the issue.
5. Excellent WIFI internet throughout the facility. We have an online business, so this is critical for us. We stayed in several rooms and never had problems with the connection. The lobby and restaurant are also well covered.
6. Great Location... you can walk to nearby shops... including supermarket with just about anything you'd need.

Minor Cons: no place is perfect, so here are a few things we found
1. Noise.... hallway walls and floors are all concrete, so noise / echo resonates like mad. That is the standard construction in Panama,so we don't blame the hotel.. Just a heads up that you may be woken up earlier than you'd like by other guests leaving.. or sometimes cleaning staff
2. Breakfast food choice - the include breakfast is "local" It is common to get 1. common Panamanian breakfast meat in sauce with onions, 2. panamanian tortillas, and 3. scrambled eggs... There is also a variety of bread, cheese, cereals and juices. We put it under con because of the lack of variety day to day...We personally decided to order a la carte and get some pancakes and expresso coffee for a few dollars more.

Summary:
Best Option in Penonome
1. New Comfortable Hotel - beds, ac, hot water all great.
2. Great Staff
3. Great Location

Stayed January 2014
Helpful?
Thank Ed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
    67
    55
    12
    4
    1
See reviews for
30
32
5
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
2 reviews
5 of 5 bubbles Reviewed 26 December 2013

Just Two nights , but I have to said Hotel Cocle is a great places to stay in Penonome at Panama.The respect and friendliness of the staff make me fell comfortable. Clean room and excellent food make me want to come back soon . Also the manager personally helped me with my bags which were delayed by the air line.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carlos c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiriqui Grande, Panama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 December 2013

Hello everybody,

I want to share with you all my wonderful experience in a hotel that is in the interamericana way, next to the mcdonalds. I was looking where to spend the night when i looked at a billboard with photos, the hotel was clean and organized, the employees always nice and smiling.
When we entered to the restaurant a young woman opened the door for us and made us feel welcome, i asked the waiter who that was, he told us that that was the manager wich is a rare thing beacuse they dont really get involved.
The important thing that they are an exellent team and i saw one of the owners. I recomend this hotel a 100 percent!

Room Tip: Room 301 great view, is infront of the pool.
See more room tips
  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boquete, Panama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

We found Hotel Cocle to be a good option for an overnight on the way from Boquete to Panama City. Situated right off the Pananerican highway in Penonome, it is new, clean, quiet, comfortable. Breakfast was average but adequate.

Stayed September 2013, travelled with friends
Helpful?
Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam, Net
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

Just a few minutes from the main Panama-David high way and still the hotel is isolated and quite. New modern hotel, with two small, yet large enough swinging pools, sufficient for grownup as well as young children. The rooms are spacious, comfortable and most importantly clean. Service is friendly and efficient, both in Spanish and English. Food at the restaurant is good and fairly priced. The buffet breakfast is Panamanian and continental style. Our first night we overslept and by the time we got to breakfast – the buffet was over; still the hotel was kind enough to arrange us a large breakfast for free. The next day we were on time. The overall price and quality are great value. I would stay as Cocle Hotel again

Room Tip: get to breakfast on time
See more room tips
  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penonome, Panama
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 2 August 2013

Excellent! My first experience there was poor. They had an otherwise excellent breakfast buffet but ran out of eggs. Waited almost a half hour but they finally got more. Other than that, I was there for 3 other breakfasts and 3 dinners. All were excellent. Good food quality, taste, and presentation. Abundant parking, excellent service and atmosphere. I was there with 3 friends and we were all happy. Now that the Sweet Tamarindo is gone, this is my favorite restaurant in Penonome. Love the restaurant but will not stay in the hotel. It is super nice but twice the price of any of the other hotels in Penonome.

  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank k2rbw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boquete, Panama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 29 July 2013

The price of a room with a double bed is $66 per night. My wife and I both called the hotel at different times to confirm a price for a room with 2 double beds, as we were going to share a room with another couple we were travelling with. Over the phone it was confirmed to be $75 per night. Two days later, when we arrived, the price was changed to $146 for this room. First it was denied that it was ever at the price given to us over the phone. Then they recalled that this was a price they had, but it was changed two months ago. Either way,we found it strange that the price more than doubles when you ad another bed to the room.

If the dodging about the prices is not enough to annoy a person, then there was the smug, condescending attitude of the manager dealing with us.

So, my wife and I decided to stay in the Hotel right across the street.

After dinner, my wife and I met up again with our friends and got some ice cream. We then walked over to their hotel to play cards on one of their tables in the courtyard. Security was sent to escort us off the hotel property. They said only hotels guests are allowed past the lobby. We weren't even using any facilities. We were just playing a game of cards with our friends and were invited by our friends who were paying guests. None of this was done in a friendly way. And it was not a language barrier. My wife and I both speak Spanish. We have been living in the country for four years.

So after we made a dignified and professional complaint, we walked across the street with our friends to our hotel and played cards in the restaurant with no problems.

So no, we don't recommend this hotel to anyone. Our friends will not stay there again either. It is a nice hotel, but they have to get it together when it comes to the treatment of guests and potential guests. When people stay in hotels, it is not just because they want a nice facility to spend the night in. They also want a pleasant experience, and the hotel staff / policies has everything to do with that.

So anyway, we recommend the hotel right across the street - the Pradera. It was also nice and clean. The bartender at night is a real nice guy. And was $55 per night for a room with a double bed - breakfast not included. So if you ad the price of breakfast it is about the same price as Hotel Cocle - but without the crap.

  • Stayed July 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank PanamaPete123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cocle

Property: Hotel Cocle
Address: Via Interamericana,Iguana Mall, Penonome 0229, Panama
Region: Panama > Cocle Province > Penonome
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Penonome
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Cocle 3.5*
Number of rooms: 84
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