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Reviewed 1 October 2023 via mobile

The team in this hotel are the friendliest I’ve come across in a long long time. They could not have done more for us and our terrier. Our room had a dog bed and feeding bowls, and we were even given a mini fridge to keep the dog’s food cold.
Food in the restaurant was basic but delicious, and the breakfast buffet is comprehensive.
We were made to feel extremely welcome and we’ll definitely be back.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank P1991ZMerikab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Smith, General Manager at Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel, responded to this reviewResponded 12 October 2023

Thank you for your kind review, we are delighted you enjoyed your stay.

Best wishes

Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2023

First time we have stayed here and what a fantastic few days we had. A great experience from start to finish. We were warmly greeted by Lily on our arrival and have to say every single member of staff was polite, respectful and so very helpful. Our room was just super, the food quality and choice was excellent. This Holiday Inn is run professionally to a very high standard and we will most certainly return. A big thank you to all of you.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank hottoetapping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Smith, General Manager at Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel, responded to this reviewResponded 20 August 2023

Thank you for taking the time to rate your recent stay with us. It's good to hear you had a great experience and that you were well looked after by the team.

I hope we can welcome you back to Cornwall again soon.

Best wishes

Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2023

This is simply the best Holiday Inn Express I've ever stayed at.
Clean, crisp and the staff is super friendly.
I was warmly greeted by Jo Jo who was super friendly and also helpful with directions and local attractions. It is staff like Jo Jo that simply made my trip so much more enjoyable.
This place is run by sheer professionals!!!!! Nick the manager is doing a amazing job.
Many thanks for a incredible stay!!!!!!!
Highly reccomended

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank dancS1844VC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Smith, General Manager at Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel, responded to this reviewResponded 19 August 2023

Thank you for your kind words, we are delighted you had a great stay in Cornwall.

Best wishes

Nick

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Reviewed 10 August 2023

Easy check in. Family room was small but big enough for 1 night for 3 of us. Decided to eat evening meal at hotel, great food and good choice for breakfast. Soundproofing meant zero noise from the busy road and very little heard from other rooms. Excellent value. Surprised with a great view from room.

Room tip: Don't pay for parking until you check in to receive discount.
Date of stay: August 2023
Trip type: Travelled with family
Thank Rebecca D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Smith, General Manager at Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel, responded to this reviewResponded 11 August 2023

Thank you for choosing the Holiday Inn Express Bodmin, it sounds like we ticked all the boxes for your stopover in Cornwall.

I hope we can welcome you back again.

Best wishes

Nick Smith
General Manager

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Reviewed 27 July 2023

The name of the Express Holiday Inn Bodmin is misleading as this hotel will put full service Holiday Inns to shame. Every aspect of the hotel is of superior standard. When it comes to service optimization they clearly ticked all boxes

Location : Don't let it's location at Cornwall Services put you off. This is not like one of those hotels located in Services just off highways. It is not a busy place but very clean. The services shops are a minute away and has everything you need. It has hairdressers outside and even a laundromat. It is has green surroundings with well maintained and expansive lawns so if you want to go for a morning walk with or without your pet it's a great place to be. Parking was around £6 and that's reasonable. We made the hotel as a base and visited Lands End which was only an hour away. The Sat Nav in the car wasn't exact by a little bit so Apple Maps or Google Maps were more accurate especially on return to the hotel.

Pets: Was able to bring my pet dog and as the rooms were spacious enough the dog didnt feel cramped. There is an additional £20 added for cleaning which is understandable

Hotel : It's a big property and nothing Expressy (small, cramped, limited) about it . It has a large restaurant, bar and a separate area if you want to eat with you pets

Food : Breakfast and dinner was excellent. Again it wasn't one of those heat in the microwave type of places

Service : Saved the best for last. The staff are clearly happy - so well done Management for creating that atmosphere. It was nice to see their personalities shine through and not bogged down by administrative tasks. Very knowledgeable and made excellent recommendations of where to go , which we did and didnot regret.

All in all this is a hotel worth staying at. Thank you!

Room tip: Breakfast is busy as its included for everyone. So best to go early
Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank sui186525
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Smith, General Manager at Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel, responded to this reviewResponded 29 July 2023

Thank you so much for taking the time to write a comprehensive review of our hotel.

We are delighted you enjoyed your stay with us and humbled by your praise.

I do hope we can welcome you back to Cornwall again soon.

Best wishes

Nick

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