I recently stayed at the White Bear to celebrate my 50th birthday. We chose the penthouse room as it was a special occasion and it turned out to be one of the nicest hotel rooms I have ever stayed in, anywhere. Bright, light, spacious, huge bathroom, massive bed, comfortable furniture, perfectly cleaned and presented. It left nothing to be desired. Ok this is the most expensive room, but from what we saw of the others they are not far behind. Touches like leaving fresh flowers and cake for the guests also help.
That was the good news. Unfortunately the restaurant did not live up to the accommodation, either in terms of ambience or food. It was all ok, but the hotel side of the business deserved better. I was particularly disappointed on the night of my birthday to have a very small table in the bar part of the restaurant rather than the main room, sitting next to a plain wall that could seriously do with a lick of paint.
On a personal note no effort was made from a service point of view despite the hotel being aware that we were there for a celebration. I know this is a small thing but it would have been appreciated and made the night more of an occasion.
We would recommend this hotel, but probably not for a special occasion and if we stayed there again I doubt we would eat in the restaurant. I also wish it was a Black Sheep pub rather than Theakstons, especially after the tour of the Black Sheep brewery.
- Also Known As:
- Hotel White Bear
- The White Bear Country Inn Masham, North Yorkshire