We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
“Gorgeous place but staff doesn't get gratuities”
Massive zero entry pool, swim thru tunnel and spa
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Massive zero entry pool, swim thru tunnel and spa
Check Availability
Request to Book
Make Enquiry
Excellent
82 reviews
Massive zero entry pool, swim thru tunnel and spa
This property is not available for these dates.
Don't give up! Enquire about other rentals just like this one that are available -
Show all rentals available
Overview
Villa -
8 Bedrooms, 9 Bathrooms, Sleeps 20
Cabrera, Maria Trinidad Sanchez Province, Dominican Republic

Reviews from our community

Excellent - based on 82 reviews
Write a Review

Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
ThalseyBi...
Big Canoe
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Gorgeous place but staff doesn't get gratuities”
Reviewed 25 February 2015 for a stay in October 2014
2
people found this review helpful

Beautiful place, excellent staff,....BUT part of the rate we paid was to include 12% gratuities for staff. We found out that the 3 servers who did all the work in serving us night and day, only got $100 to $150 each from the $2,000 or so that was supposedly included in our weekly rate. Owner may say its distributed among all the staff, but that is not how gratuities should be disbursed. The guests should decide who gets what. I suspect owner pays the entire staff from the 12% gratuity, which shortchanges the front of house people who work the hardest. How about paying the back of the house from the weekly rate? So I recommend that you bring cash to give the 3 servers $200 to $400 each...they are truly exceptional.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pool area
Liked least: Owners daughter who was an incompetent manager
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Large groups
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Feb 2015
I am delighted that you appreciated our vacation home and most of all our staff, who are truly remarkable people we treat as close as family. Unfortunately your assumption about the gratuity is incorrect, however. We pay each employee an hourly wage plus the gratuity guests provide. We distribute the gratuity to the entire staff using a formula which weights those 'nearest' the guest and those 'furthest'. There are often staff who never see or meet the guests yet are crucial to the overall smooth operation. I hope this allays your concerns with the employees compensation. Thank you again for sharing your concern and your wonderful complements of the staff and property.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
phay1971
Decatur, GA
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Unbelievable”
Reviewed 2 December 2014 for a stay in November 2014
1
person found this review helpful

I stayed here for a week with 17 members of my family the week of Thanksgiving 2014. We had an amazing stay. The house and property are incredible but the staff is even better. We had our every whim catered to. The property has butlers, maids, gardeners, security and full kitchen staff. All of the staff were super friendly and very accommodating. I promise you will not lift a finger during your stay. If you want to venture out, there is an incredible beach about a 10 minute walk from the house. The property has their own private beach but it's not very good for swimming as it's a little rocky but the beach area is nice. We even had a bonfire on the beach one night. The staff can also hook you up with local adventures as well. When the A/C stopped working in our room, the maintenance staff had it repaired in one hour. If you are looking for a house with a big group, you owe it to yourself to seriously consider this property. You will not regret it!

Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy H
Miramar Beach
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Family Vacation Ever!”
Reviewed 2 December 2014 for a stay in November 2014

Our family of 17 described our stay at the villa as "The Best Family Vacation Ever." The staff was friendly and attentive and couldn't do enough for us. Available nannies added even more enjoyment for our children with infants. We all loved the many activities on site plus the lovely pool where we spent lots of time. Would recommend this for large families.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pool area and local beach
Liked least: Exterior of the villa needed painting/pressure washing
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JBHJasper
Jasper
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The staff made this vacation special!!”
Reviewed 17 November 2014 for a stay in October 2014
1
person found this review helpful

From the moment we arrived, the staff at this villa welcomed us with open arms. Their sole purpose was to make our stay the best vacation ever, and they succeeded. Our glasses were never empty, and neither were our stomachs! The chef was amazing, but the service from Felix, Yamali and Rupert was top notch. We had so much fun floating in the pool, playing shuffleboard before dinner, shooting pool and some serious games of LCR. Music was piped outside every day while we lounged. The most relaxing vacation we've ever been on.

There are a couple of things that need to be said. Make sure to bring plenty of money!!!!!! The excursions are NOT on the bill. You must pay for these in cash. Even though the contract states that you can pay with a personal check, the villa manager would rather process a credit card which incurs a 4% upcharge. Trying to get money from the bank is more hassle than it's worth. Also, bring extra cash to tip the staff. They are worth it, and they deserve it. Average wage in the Dominican is less than $12 USD per day.

The inside of the villa is immaculate and in perfect condition, but the outside does need a bit of upkeep. The pool is missing some concrete, and the pool furniture and floats need to be replaced. The gardens are amazing. Those guys work non stop the entire time.

We managed to plan our own wedding for some very special friends. The flowers were from the gardens, and we used our own iPads for the music. Couldn't have been lovelier if we had planned for 6 months instead of 6 days!

Once again the staff jumped into high gear, place flowers on all the tables for dinner, and the chef even baked a cake for the occasion!

Villa Castellamonte is truly a special place made that way by the friendly Dominican people.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The staff and the food
Liked least: The villa manager
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_mclynn
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceeded all expectations!”
Reviewed 6 October 2014 for a stay in August 2014
1
person found this review helpful

My company recently hosted our bi-annual retreat at the beautiful villa this past August. We are a software company of 18 people who gather twice a year to plan our next six months. It is a time for us to unwind, get out of our normal office setting, and catch up with our remote team members, the villa was PERFECT for our needs.

The home was beautiful, and well maintained. The staff was attentive (especially Felix and Yamalic), and exceptional! We had three meals a day at the villa, all of which were outstanding (we like food in this group). The chef even took special consideration for food aversions and dietary restrictions.

As far as activities go, we didn't leave the villa except to go to the beach one day. But, I highly recommend having a bonfire on the beach. We had so much fun drinking, dancing, and eating s'mores. We also had a cigar roller come in one day, which was fun.

The wireless is limited to one room.

We would love to go back to villa again for future retreats!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the food
Liked least: Slow/ weak WiFi
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmy m
Parsippany, New Jersey
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Dream come true!”
Reviewed 17 July 2014 for a stay in July 2014
3
people found this review helpful

This villa is perfect for large or small groups. I stayed here with a couple for friends and family from July 10-July 14 and it was not long enough we can not wait to come back. I also had my wedding here which I must say was beyond my wildest dreams.
I can not say enough good things about the wedding coordinator, the staff, the owners everything. The staff is with you until I believe it was 11 or 10 pm. This is by far the best service any of us have ever received on any vacation. Everything is a la carte, fresh and you create your menu! This place is impeccable, and you have a breath taking view from every angle.

We were all speechless and will definitely be back.


Highly recommend this place!

Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester
Reviewed 3 October 2013 for a stay in August 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Enter dates for more accurate prices
2 guests
Adults2
Children0
Apply
Do you own a holiday rental? List it here.
Extra income
Earn money by renting out your home. With no up-front fees and no contract, you keep more for yourself.
Easy to manage
Confirm bookings in one click and track everything from enquiry to check-out – even while you're on the go.
Trusted by travellers
With millions of reviews and protected online payments, TripAdvisor helps travellers book your home with confidence.
Set up your free listing