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“Sorry, 1st review didn't match mine”
Review of Tuan Vu Hotel

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Tuan Vu Hotel
Ranked #12 of 15 Hotels in Buon Ma Thuot
North of Chicago
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Sorry, 1st review didn't match mine”
Reviewed 4 October 2009

I made a reservation by internet for a 5 day stay. My hotel in HCMC confirmed the reservation for me. The price on the internet listed a room for $22, my hotel told me it was $32, I agreed. Upon arrival, I barely got in the door, and the receptionist began to motion for me to leave. She was extremely agitated and I didn't even have a chance to get up to the counter. She kept telling there no rooms, I explained my hotel had confirmed the room for me. I kept repeating 'internet, internet reservation'. Finally, she found my request. This time the room rate went up to $36. Vietnamese hospitality has always been so common, it was absolutely absent this go around. She grudgingly checked me in. The room was 601, to be fair, the room was immense, but the carpet was shredded, brown sludge in the bathtub, and the club next store was going until late at night.

Overall impressions: The hotel had seen better days. It was frayed around the edges, staff was not well trained, and were hesitant to assist. This may be that western travelers do not often stay there and they may be unsure how to handle them. The receptionist was a fire breathing dragon of a person. I have never in, after three extended trips, over the last 3 years been subjected to such abuse. I left the next morning and found another hotel with pleasant staff, clean room at half the price.

  • Stayed October 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ephemera1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
USA
Level 5 Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 23 July 2009

We stayed here for 2 nights and it was a complete pleasure. The room was big, clean, beds comfortable, room service prompt, front desk ever so pleasant and cool room (the A/C worked wonderful). The included breakfast was gormet. It was served on a dish fresh from the oven and so tasty. I would so recommend staying here and we plan on staying here again when we are in Daklak Province.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flightmedicine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tuan Vu Hotel

Property: Tuan Vu Hotel
Address: 135/1 Ngo Quyen, TP Buon Me Thuot - Daklak, Buon Ma Thuot, Vietnam
Region: Vietnam > Dak Lak Province > Buon Ma Thuot
Hotel Style:
Ranked #12 of 15 Hotels in Buon Ma Thuot
Price Range (Based on Average Rates): £
Number of rooms: 60

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