Was almost put off staying here after the reading bad reviews, and more importantly the comments left by the owner in response to them! (Seriously, have a look SO scathing and unprofessional!)
Nevertheless we stayed for 2 nights and it is truly beautiful and the resort is lovely, rooms themselves perfectly fine.
However just a couple of things stopped it being perfect - the terrible restaurant service (waited an hour for starters, they forgot our drinks entirely). Tried to order last happy hour drinks at 7pm and told very bluntly we were too late. Staff couldn't be bothered to fetch beach towels or help out with small requests like extra pillows.
Overall this resort is the best placed in marigot bay, but lets itself down a bit on going the extra mile!
Also tip to the owner - I wouldn't respond to negative trip advisor reviews with such brutal comments abusing your customers, you'll just put potential customers off staying with you!More
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