We have been staying at this hotel for the past 10 years but this visit was dreadful. Our party booked rooms in advance only to find they had over booked and told two couples in the party that although they had a booking they didn't have a room. The rooms are basic my room had a radiator that was boiling hot but the controls were broken so it couldn't be adjusted. The tv in mine and my friends room didn't work. There was no bath towel in the room. The hotel owner is a dreadful guy, he's rude and arrogant and spent the night picking fights with the guests and getting the bouncers to throw them out at his whim. The bouncers were pleasant and doing a good job but the manager is a real idiot and the cause of most of the trouble that evening. Talking to other people he is the cause of most trouble on a regular basis. We will never stay at this place again and wouldn't recommend this place to anyone else if you do choose to stay here you will find out exactly what we mean.
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- Also Known As:
- The Porthcawl Hotel Wales